W Kuala Lumpur Hotel
121 Jalan Ampang
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Why people book this hotel
“Staff are very nice especially to Brenda, shes very nice and always happy to ass…”
“Housekeeping staff Juwel was expectional”
“Location is few minutes walking distance from Petronas Twin Towers”
“The Twin tower just nearby Hotel”
“The pool and the views of the Petronas Twin towers was fantastic”
“The views were amazing from the pool”
“The expensive room with the Petronas Twin Towers view and the swimming pool”
“Amazing from start to finish Breakfast 10/10 Pool area and view great as was t…”
“Breakfast spread is excellent”
“The breakfast was fantastic too”
“Clean hotel nice staffs beautiful view highly recommended 😍😍”
“Room was amazing, clean, comfortable and spacious”
Overview
Located in the heart of the Golden Triangle, W Kuala Lumpur offers accommodations within the hustle and bustle of Kuala Lumpur's city centre. It features an outdoor swimming pool and guests can enjoy meals at the in-house restaurant of have a drink at the bar. Free WiFi is available throughout the property. It is 350 metres to Petronas Twin Towers and Suria KLCC, while Aquaria KLCC is 900 metres away. KL Tower and Pavilion Kuala Lumpur are 2 km from W Kuala Lumpur. Kuala Lumpur International Airport is 68 km from the property. Featuring vibrant decor, air-conditioned rooms open up to views of the city and the Petronas Twin Towers. Rooms are fitted with a flat-screen TV, a Bluetooth sound bar and a Nespresso coffeemaker. The en suite bathroom includes shower facilities and W bath amenities. A pillow menu is available. Other facilities include the in-house fitness centre, FIT and a steam room. Alternatively, guests can indulge in massage treatments at AWAY Spa. Guests can approach the 24-hour front desk for currency exchange, concierge services and luggage services. The in-house restaurant, Yen specialises in authentic Cantonese cuisine, while Flock serves up a menu of Asian and international cuisine.
Traveller reviews
Rahmatullah
family_with_children
June 15, 2026
“Loved it”
Clean hotel nice staffs beautiful view highly recommended 😍😍
Serena
solo_traveller
June 9, 2026
The expensive room with the Petronas Twin Towers view and the swimming pool.
HIDAYATUL IKRAM
couple
June 7, 2026
Location is few minutes walking distance from Petronas Twin Towers. Breakfast spread is excellent
Marie Karrmela
couple
June 3, 2026
“We had a very good stay at W Hotel will come back again.”
Very posh. The Twin tower just nearby Hotel. Staff are very nice especially to Brenda, shes very nice and always happy to assist.
Arvin
solo_traveller
June 2, 2026
Room was amazing, clean, comfortable and spacious. Housekeeping staff Juwel was expectional. The pool and the views of the Petronas Twin towers was fantastic.
avinit
family_with_children
May 29, 2026
Location
Charlotte
solo_traveller
May 19, 2026
The views were amazing from the pool. Straight at the Towers. At night it looks so amazing as well. The breakfast was fantastic too. The staff were wonderful. Beautiful and clean.
Nidhi
family_with_children
May 2, 2026
Location, comfort service all were excellent.
Michael
couple
April 29, 2026
“Location and best service and views”
Excellent service. Amazing from start to finish Breakfast 10/10 Pool area and view great as was the club feel at night at bar Room huge and so well appointed
Tarenjit
extended_group
April 26, 2026
“May almighty blessing be upon all the staffs”
Service is good Fast also
Ahmad Kamal Azri
family_with_children
April 3, 2026
“Great location, great view of klcc. Friendly staff.”
Excellent location, friendly staff, great view of the twin towers
VAL Lipton
couple
March 10, 2026
“staff were brilliant”
breakfast was brilliant
Bhupinder
extended_group
February 6, 2026
“First time in KL. Definitely will try more W hotels around the world.”
Great location. Good food in restaurants. Willie our waiter was absolutely amazing 🤩 10/10. Give the man a pay rise 👌🏾💙
Ginette
family_with_children
February 5, 2026
“The best hotel in KL”
Fantastic place! Super clean everything is like photos and description you can reserve your eyes close it's the best place to be in Kuala Lumpur, spacious, super comfy bed, staff is amazing great pool I recommend ♥️
Chong Rui
family_with_children
February 4, 2026
The breakfast menu is very good and i like that there is a signature menu that we can order and someone serving us. The eggs on egg on egg is superb ! and the breakfast staff are very freindly.
EmirGSa
family_with_children
February 1, 2026
“wow!”
Everything was absolutely excellent from start to finish. From the very first interaction with the head of reception, we felt truly welcomed and well taken care of. The head of events was equally outstanding and in the evening she kindly and professionally assisted us with seating, making the entire experience smooth and pleasant. A special mention goes to Imran from pool maintenance, who was extremely friendly, approachable, and always ready to help, contributing greatly to the relaxed atmosphere. Robin, who took care of our room, did an exceptional job, paying attention to every detail and ensuring everything was spotless and perfectly arranged at all times. Overall, the level of professionalism, warmth, and attention to detail from the entire team made our stay truly outstanding. We felt genuinely valued as guests and would highly recommend this experience to anyone looking for top-level service.
Gloria
family_with_children
January 26, 2026
“The hotel staff was friendly and welcoming. During check in that they found out it was husband and I 5th anniversary. Th”
Love the location and close to eatery and KLCC.
Meiling
family_with_children
January 19, 2026
“Very enjoyable stay and definitely will return next time”
Convenient, comfortable and great service, also, it has a great spread of food for breakfast. Has very close up view of Twin Towers from our room and pool. Terrific!
Dimpalben
family_with_children
January 17, 2026
The staff were great and location wise this was the best!
moussa
couple
January 14, 2026
The service from all the staff especially Derrick and Joey.
Facilities
Activities
Sauna, Fitness centre, Spa and wellness centre, Massage, Nightclub/DJ, Beauty Services, Facial treatments, Manicure, Pedicure, Hair styling, Body treatments, Body scrub, Body wrap, Light therapy, Spa facilities, Steam room, Spa lounge/relaxation area, Spa/wellness packages, Back massage, Neck massage, Foot massage, Head massage, Hand massage, Full body massage, Fitness, Fitness/spa locker rooms, Happy hour, Live music/performance
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Wine/champagne, Coffee house on site, Special diet menus (on request), Kid meals, Kid-friendly buffet, Breakfast in the room, Restaurant, Bar
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered
General
Non-smoking rooms, Facilities for disabled guests, Lift, Safety deposit box, Non-smoking throughout, Air conditioning, Designated smoking area
Internet
Internet services
Outdoors
Outdoor pool, Sun terrace, Outdoor pool (all year), Outdoor furniture
Parking
Parking on site, Parking garage, Accessible parking, Parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Sun loungers or beach chairs, Swimming Pool, Pool with view, Pool/beach towels, Pool bar, Swimming pool
Reception services
Invoice provided
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, First aid kit available
Self check-in
Passport/ID information collected online before you arrive, Digital key access
Services
Shuttle service, Trouser press, Daily housekeeping, Shuttle service (additional charge), Concierge service, Valet parking, Ironing service, Fax/photocopying, Luggage storage, Business centre, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities
Deluxe, Guest room, 1 King, Twin Towers view
This air-conditioned room comes with a king bed and the windows with Petronas Twin Towers view. It is fitted with a flat-screen TV, a seating area and Nespresso machine. An in-room Bluetooth soundbar is also provided. The en suite bathroom includes shower facilities, a hairdryer and free toiletries.
Mega Room, King Bed
Featuring city view, this air-conditioned room comes with a king bed, a flat-screen TV and a seating area. An in-room Bluetooth soundbar is also provided. The en suite bathroom includes shower facilities, a hairdryer and free toiletries.
Premier, Guest room, 1 King
Featuring city view, this air-conditioned room includes a king bed, a flat-screen TV and a seating area. An in-room Bluetooth soundbar is also provided. The en suite bathroom comes with a rain shower or separate bathtub.
Standard, Guest room, 1 King
This air-conditioned king room comes with a large king bed and the windows with city view. It is fitted with a flat-screen TV, a seating area and Nespresso machine. The en suite bathroom includes shower facilities, a hairdryer and free toiletries.
Deluxe, Guest room, 2 Queen Beds, Twin Towers view
This air-conditioned room comes with two queen beds and the windows with Petronas Twin Towers view. It is fitted with a flat-screen TV, a seating area and Nespresso machine. An in-room Bluetooth soundbar is also provided. The en suite bathroom includes shower facilities, a hairdryer and free toiletries.
Standard, Guest room, 2 Queen
This air-conditioned room comes with two queen beds and the windows with city view. It is fitted with a flat-screen TV, a seating area and Nespresso machine. The en suite bathroom includes shower facilities, a hairdryer and free toiletries.
Penthouse I Suite
This spacious suite features 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
Penthouse II, Suite
This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.
Studio Suite, King Bed
This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.
Supreme, Suite, 1 King
Offering large windows, this air-conditioned room has a king bed and flat-screen TVs in the bedroom and separate living area. An in-room Bluetooth soundbar is also provided. The en suite bathroom comes with a rain shower or separate bathtub.
Supreme, Suite, 1 King, Twin Towers view
This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite has carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a minibar, as well as a tea and coffee maker. The unit has 2 beds.
Hotel Policies
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