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The Platinum Kuala Lumpur By Newcastle

Apartment

1020, Jalan Sultan Ismail. A-48-8

hotel
hotel

Why people book this hotel

Comfortable rooms
9 mentions

“The apartment is spacious, with nice view from the rooftop swimming pool

The spacious apartment and the fully furnished concept

Pool
7 mentions

The swimming pool was superb, nice view

The high-rise building offers stunning city views, and the rooftop infinity pool…

Great location
6 mentions

Just the pool and location of the hotel

the hotel location is good

Friendly staff
6 mentions

The gentleman that checked us in was very efficient and friendly as well as wass…

Staff very friendly and helpful

Clean rooms
5 mentions

Everything great - House Super clean - spacious - great facility - Great locatio…

The room was spotless, equipped with all the necessary amenities, and had a very…

Parking available
2 mentions

Excellent service and fast lifts, plus the free parking, library, and gym, make …

Overview

Situated in Kuala Lumpur, 1.2 km from Petronas Twin Towers and 2 km from the centre, The Platinum Kuala Lumpur By Newcastle features air-conditioned accommodation with free WiFi, and a rooftop pool. Attractively located in the Kuala Lumpur City-Centre district, this apartment provides an indoor pool, as well as a fitness room. The accommodation offers a 24-hour front desk, a lift and luggage storage for guests. The accommodation comes with a flat-screen TV and a private bathroom with bidet, shower and slippers, while the kitchen has an oven, a microwave and a toaster. A fridge and kettle are also available. At the apartment complex, each unit has bed linen and towels. At the apartment, the family-friendly restaurant is open for dinner and lunch and specialises in American cuisine. Kids pool is also available for guests at The Platinum Kuala Lumpur By Newcastle. Popular points of interest near the accommodation include Suria KLCC, Kuala Lumpur Convention Center and KLCC Park. The nearest airport is Sultan Abdul Aziz Shah Airport, 23 km from The Platinum Kuala Lumpur By Newcastle.

Traveller reviews

S

Guest

family_with_children

June 19, 2025

10

Excellent customer service with clean apartment

K

Kelly-anne

extended_group

June 11, 2025

10

Lovely apartment

Lovely apartment, great easy check in. The gentleman that checked us in was very efficient and friendly as well as wassapping all the information we needed Thank you for a lovely stay

A

Aberame Dhurga

extended_group

June 5, 2025

10

All the facilities are great

P

Pietersz

family_with_children

February 12, 2025

1

Terrible accomodation and privately owned dodgy operators. If you’re able to sleep on concrete block

The entrance of the building was presentablr

N

nabelsi

extended_group

January 29, 2025

1

Bad experience

Just the pool and location of the hotel

G

gunnar

extended_group

January 21, 2025

10

“The apartment is spacious, with nice view from the rooftop swimming pool.”

F

fareed shumaily

extended_group

January 20, 2025

8

The spacious apartment and the fully furnished concept.

M

Mohammad Jumain

family_with_children

January 20, 2025

8

My 1st time in platinum Suites

The swimming pool was superb, nice view.. the hotel location is good.

F

federico

couple

January 12, 2025

4

Great potential but hygiene factors lacking

The building itself is in a great location & quite fancy too, rooms are spacious.

Z

Zarina

extended_group

December 31, 2024

9

"Everything was amazing. Staff very friendly and helpful. Really recommend this hotel. Check in and checkout also smooth. Thank you for the service"

M

Moedy

family_with_children

December 31, 2024

8

Great

Everything great - House Super clean - spacious - great facility - Great location - Easy to parking

Y

Ya Chun

extended_group

December 17, 2024

10

"Nice apartment with city views. Location is very convenient. The host is very helpful. We enjoy our stay.

A

Azreen

extended_group

December 9, 2024

9

I recently stayed at The platinum kuala lumpur by castle, and it exceeded all my expectations! From the moment I arrived, the staff were incredibly welcoming and attentive, making check-in smooth and effortless. The suite itself was spacious, modern, and had an incredible view of the city skyline, especially the breathtaking view of the iconic Petronas Towers.

M

Muhammad

extended_group

December 9, 2024

10

My stay at The FACE Suites was exceptional! The high-rise building offers stunning city views, and the rooftop infinity pool and bar are amazing. The spacious rooms, equipped with a kitchen and living room, made it feel like home. Excellent service and fast lifts, plus the free parking, library, and gym, make this a top choice!

M

Manish

extended_group

November 28, 2024

9

The room was spotless, equipped with all the necessary amenities, and had a very cozy and luxurious feel. I particularly loved the rooftop infinity pool-it's definitely the highlight of the property. Swimming with such a stunning panoramic view of Kuala Lumpur is an unforgettable experience.

D

Daniil

solo_traveller

November 18, 2024

10

Nice to stay the platinum kuala lumpur by castel with family

K

Keiron

couple

November 16, 2024

10

Great place, good value for money and super helpful host who looked after us.

Really good size and value for money. Was clean and well prepared. Close to monorail for city access.

T

TOLGA

couple

November 5, 2024

10

"very big room clean and very accessible to malld and public transports and also the infinity pool.. has an amazing view... the lounge bar too at skydeck... well recommended place to stay in KL."

I

Ilkhomzhon

couple

November 2, 2024

9

Very easy to check-in . Staff is very friendly and helpful!!

D

Daniyar

couple

November 2, 2024

10

We recently stay The platinum Kuala Lumpur by Castle . Nice accommodation great location and clean, high quality facilities and amenities the suites very comfortable maintenance very well, we had great stay at this property process check in very easy to get key, we definitely come again we love the swimming pool.

Facilities

Activities

Indoor pool, Indoor pool (all year), Nightclub/DJ, Fitness

Food & Drink

Restaurant, Bar

General

Non-smoking rooms, Family rooms, Non-smoking throughout, Air conditioning, Lift, WiFi available in all areas

Internet

WiFi, Free WiFi, Internet services

Parking

Parking, Free parking, Parking on site, Accessible parking

Pool and wellness

Rooftop pool, Pool with view, Kids' pool, Swimming Pool

Reception services

Invoice provided

Safety & security

24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

First aid kit available

Self check-in

Check-in kiosk in the lobby

Services

Private check-in/check-out, Daily housekeeping, 24-hour front desk, Room service, Valet parking, Luggage storage, Concierge service

Deluxe Apartment

This luxurious apartment features a pool with a view, a hot tub and a fireplace. This spacious apartment is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. Meals can be prepared in the kitchen, which is fitted with a refrigerator, an oven, a microwave and a toaster. The air-conditioned apartment offers a flat-screen TV, a washing machine, an electric kettle, a sofa as well as city views. The unit offers 3 beds.

Max 5 guests 955 2 bedrooms 2 bathrooms
Duplex Apartment

This apartment boasts a pool with a view and a fireplace. This spacious apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. The well-equipped kitchen features a refrigerator, an oven, a microwave and a toaster. The air-conditioned apartment provides a flat-screen TV, a washing machine, an electric kettle, a sofa as well as city views. The unit offers 2 beds.

Max 5 guests 1100 2 bedrooms 2 bathrooms
Duplex Apartment

This luxurious apartment features a pool with a view, a hot tub and a fireplace. This spacious apartment is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. In the kitchen, guests will find a refrigerator, an oven, a microwave and a toaster. The air-conditioned apartment offers a flat-screen TV, a washing machine, an electric kettle, a sofa as well as city views. The unit offers 2 beds.

Max 5 guests 1055 2 bedrooms 2 bathrooms
One-Bedroom Apartment

This apartment's standout features are the pool with a view and fireplace. This spacious apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the kitchen, guests will find a refrigerator, an oven, a microwave and a toaster. The air-conditioned apartment offers a flat-screen TV, a washing machine, an electric kettle, a sofa as well as city views. The unit has 2 beds.

Max 3 guests 789 1 bedroom 1 bathroom
One-Bedroom Apartment

The pool with a view and fireplace are the special features of this apartment. This spacious apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the well-equipped kitchen, guests will find a refrigerator, an oven, a microwave and a toaster. The air-conditioned apartment features a flat-screen TV, a washing machine, an electric kettle, a sofa as well as city views. The unit has 1 bed.

Max 3 guests 755 1 bedroom 1 bathroom
Superior Apartment

The pool with a view and fireplace are the standout features of this apartment. This spacious apartment comprises 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. In the kitchen, guests will find a refrigerator, an oven, a microwave and a toaster. The air-conditioned apartment provides a flat-screen TV, a washing machine, an electric kettle, a sofa as well as city views. The unit offers 2 beds.

Max 3 guests 799 2 bedrooms 1 bathroom
Two-Bedroom Apartment

The pool with a view and fireplace are the standout features of this apartment. This spacious apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. The fully equipped kitchen features a refrigerator, an oven, a microwave and a toaster. The air-conditioned apartment provides a flat-screen TV, a washing machine, an electric kettle, a sofa as well as city views. The unit offers 2 beds.

Max 5 guests 888 2 bedrooms 2 bathrooms

Hotel Policies

Check-inFrom 14:30 to 00:00
Check-outFrom 08:00 until 23:30
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printThis property will not accommodate hen, stag or similar parties.
Last updated: Apr 11, 2024, 2:56 PM

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