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Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

Hotel

170 Jalan Bukit Bintang

hotel
hotel

Why people book this hotel

Great location
12 mentions

Amazing location, fantastic breakfast and really pleasant staff

The location and the staff One of the staff whose name is Hafiza was so helpful…

Friendly staff
9 mentions

Staff were friendly and customer centric

Great service and location

Comfortable rooms
6 mentions

Comfortable bed

Clean and the rooms are really big

Clean rooms
5 mentions

It was clean and very comfortable

BEST LOCATION AND VERY CLEAN AND NICE PROPERTY

Breakfast available
5 mentions

Breakfast was great

Breakfast was very good

Pool
1 mentions

Roof top pool was great

Overview

Boasting direct access to Pavilion Kuala Lumpur, Pavilion Hotel Kuala Lumpur Managed by Banyan Tree offers 5-star accommodation with an outdoor swimming pool. A fitness room is available for guests. The accommodation provides meeting and banquet facilities and free WiFi. At the hotel, the rooms are fitted with a desk. Each room has a private bathroom with free toiletries. All rooms are equipped with a sofa. A buffet breakfast can be enjoyed at the property. Guests can dine in the in-house restaurant, which serves a variety of Asian dishes. Multilingual staff at the 24-hour front desk are happy to assist you. KLCC is 3 km away and Kuala Lumpur International Airport is 65 km from Pavilion Hotel Kuala Lumpur Managed by Banyan Tree.

Traveller reviews

J

Jaime

couple

June 23, 2026

9

Amazing location, fantastic breakfast and really pleasant staff

L

luis

couple

June 16, 2026

8

Other than the lifts problem my stay was pretty good

The location and the staff One of the staff whose name is Hafiza was so helpful nice friendly and very well mannered she made our stay so wonderful

R

Rajeswari

extended_group

June 15, 2026

8

It was a short and good stay. It

It was clean and very comfortable. Staff were friendly and customer centric. Breakfast was great. Though the alakat lunch on day 1 at the Courtyard took a while to be served and order was incorrect, I must say that the staff well made up for it which was appreciated. Oh the convenience of link to shopping mall was great! Rain or shine well accessible.😁

H

Haris.Chaudhry

solo_traveller

June 14, 2026

9

Excellent choice in one of the best central areas of KL

C

Chandra

couple

June 10, 2026

10

Value for money.

Great service and location.

C

Choo

couple

June 1, 2026

9

Comfortable bed

L

Liat Hin Basil

couple

May 31, 2026

9

Very good stay including very good rooms, good buffet breakfast, excellent staff and clean facilities.

Very good

N

Nooraza

extended_group

May 17, 2026

9

Comfy stay in a convenient mall hotel

Right in the mall and super convenient for a shopping & feasting trip! Breakfast was very good. Staff was friendly & accommodating.

Y

Yin Lee

extended_group

May 17, 2026

8

Sammi Cheng Concert

It has a great location, close to Pavilion Shopping Centre.

M

Michael

solo_traveller

May 16, 2026

5

Disappointing

The location

S

Samar

couple

May 12, 2026

8

GOOD COMFORTABLE STAY

BEST LOCATION AND VERY CLEAN AND NICE PROPERTY

S

Shirley

couple

May 11, 2026

10

Would come back in a heartbeat

We liked everything about this hotel.Roof top pool was great.The breakfast had everything you could imagine

R

Rashad

couple

May 10, 2026

10

Excellent

Clean and the rooms are really big

J

Jon

solo_traveller

May 7, 2026

9

Pleasant stay. Great service.

Good location. Rooms are clean and brighter. Small details make the stay more pleasant. Bed turn down service, curtains drawn in the evenings and slippers nicely placed.

R

Rohan

couple

May 5, 2026

10

Amazing

Great location . Staff was amazing . Great facilities. Great breakfast. Have to say Alvin was truely amazing helped me and my family enormously. Alvin is a star . 5 stars all around.

R

Rosieanna

solo_traveller

April 24, 2026

9

I love the strategic location of the hotel. Moreover, as it's within the same building as Pavilion mall, it's convenient too.

S

Guest

couple

April 23, 2026

9

Overall I’m satisfied.

The location snd the room wad comfortable. On top of that the staff were helpful and friendly.

N

NOOMOO

solo_traveller

April 18, 2026

7

Room AC not working properly

Y

Yee Sui Kong

couple

April 18, 2026

9

Very Nice well will come back again

Prime location Clean Service very good n respectful with a smile

W

Werner

solo_traveller

April 17, 2026

10

The location and easy access to everything, definitely the place you want to be when visiting KL..

Facilities

Activities

Fitness centre, Fitness

Cleanliness & disinfecting

Guests have the option to cancel any cleaning services for their accommodation during their stay, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays

Food & Drink

Breakfast options, Restaurant, Kid meals, Wine/champagne, Coffee house on site

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized

General

Air conditioning, Designated smoking area, WiFi available in all areas, Non-smoking rooms, Lift, Safety deposit box, Soundproof rooms

Internet

WiFi, Internet services, Free WiFi

Outdoors

Outdoor pool (all year), Outdoor pool

Parking

Parking, Free parking, Parking on site, Accessible parking

Physical distancing

Cashless payment available, Physical distancing rules followed

Pool and wellness

Swimming pool, Swimming Pool, Pool with view, Pool/beach towels, Sun loungers or beach chairs

Safety & security

24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Services

Concierge service, Airport shuttle (additional charge), Daily housekeeping, Valet parking, Fax/photocopying, Airport shuttle, Laundry, Dry cleaning, Room service, Meeting/banquet facilities, 24-hour front desk

Transport

Airport pick up, Airport drop off

Pavilion Suite

This double room features executive lounge access, soundproofing and sofa.

Max 2 guests 100 1 bedroom 1 bathroom
City Oasis King

This double room features air conditioning and minibar.

Max 2 guests 32 1 bedroom 1 bathroom
Club City Oasis King

This double room features a soundproofing and sofa.

Max 2 guests 32 1 bedroom 1 bathroom
Club Grand Deluxe Oasis

The spacious double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bath. The double room provides a minibar, a tea and coffee maker, executive lounge access, a flat-screen TV, as well as city views. The unit has 1 bed.

Max 2 guests 42 1 bedroom 1 bathroom
Club Grand Oasis King

This double room has a executive lounge access, air conditioning and sofa.

Max 2 guests 32 1 bedroom 1 bathroom
Courtyard Oasis King

This double room features a sofa and bathrobe.

Max 2 guests 38 1 bedroom 1 bathroom
Grand Deluxe Oasis

The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bath. The double room offers a minibar, a tea and coffee maker, a wardrobe, a flat-screen TV, as well as city views. The unit has 1 bed.

Max 2 guests 42 1 bedroom 1 bathroom
Urban Studio King

The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bath. The double room offers a minibar, a tea and coffee maker, a wardrobe, a flat-screen TV, as well as city views. The unit has 1 bed.

Max 2 guests 64 1 bedroom 1 bathroom
Urban Suite King

The spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bath. The unit offers 1 bed.

Max 2 guests 72 1 bedroom 1 bathroom
City Oasis Twin

The spacious twin room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bidet. The twin room provides a flat-screen TV, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.

Max 2 guests 32 1 bedroom 1 bathroom
Club City Oasis Twin

This twin room features a bathrobe, sofa and executive lounge access.

Max 2 guests 32 1 bedroom 1 bathroom
Courtyard Oasis Twin

This twin room features air conditioning, sofa and electric kettle.

Max 2 guests 38 1 bedroom 1 bathroom
Urban Studio Twin

This twin room features executive lounge access, electric kettle and seating area.

Max 2 guests 64 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printFrom 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The name on the credit card used for the booking should correspond to the guest staying at the property. Complimentary self-parking for in-house guest is available. Guests are required to park in the designated hotel parking area which is accessible via the parking entrance after the hotel lobby, proceed through the 2nd boom gate into the hotel’s parking area. Stays are permitted for fully vaccinated individuals only. For access from Pavilion KL mall’s parking, guest needs to follow the “Hotel” signage to access the 2nd boom gate into the hotel’s parking.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Last updated: Apr 11, 2024, 2:52 PM

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