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Eaton Suites KLCC

Apartment

26 Jalan Kia Peng 15-13

hotel
hotel

Why people book this hotel

Pool
10 mentions

pool amazing

View at the swimming pool

Comfortable rooms
7 mentions

Big spacious apartment with a fantastic view of the towers from the bedroom and …

He said, no rooms available, sorry, please cancel

Great location
5 mentions

Building was in a good location and the bones of the apartment were of decent qu…

Location , rooftop pool possibility to extend the stay because our flight left …

Clean rooms
2 mentions

The best property in KLCC, even though the last minute booking is still availabl…

room was very clean and comfortable

Friendly staff
1 mentions

It was impossible to get in touch with the host

Good value
1 mentions

It was really great value for money

Overview

Eaton Suites KLCC offers accommodation within 500 metres of the centre of Kuala Lumpur, with free WiFi, and a kitchen with an oven, a stovetop and kitchenware. Boasting a 24-hour front desk, this property also welcomes guests with a family-friendly restaurant, a water park and a sun terrace. The apartment features a rooftop pool with a pool bar, as well as a sauna and a lift. The apartment complex will provide guests with air-conditioned units with a desk, a kettle, a microwave, a fridge, a safety deposit box, a flat-screen TV and a private bathroom with a walk-in shower. There is a seating and a dining area in all units. At the apartment complex, units are fitted with bed linen and towels. There is a coffee shop, and packed lunches are also available. Yoga classes and fitness classes are provided at the fitness room in house. For guests with children, the apartment provides kids pool, an indoor play area and outdoor play equipment. A casino and a baby safety gate are available at Eaton Suites KLCC, while guests can also relax in the garden. Popular points of interest near the accommodation include KLCC Park, Kuala Lumpur Convention Center and Starhill Gallery. The nearest airport is Sultan Abdul Aziz Shah, 25 km from Eaton Suites KLCC, and the property offers a paid airport shuttle service.

Traveller reviews

A

Anna

family_with_children

April 2, 2024

2

We left after one night. Not a good fit for families.

Building was in a good location and the bones of the apartment were of decent quality - flooring, bathrooms, etc.

M

Mark

family_with_children

March 29, 2024

10

Superb top quality. pool amazing

S

Sangita

family_with_children

March 28, 2024

8

Views

T

Theresa Wittmann

couple

March 27, 2024

8

Location , rooftop pool possibility to extend the stay because our flight left late at night - thank you very much !!

S

Shana

extended_group

March 25, 2024

7

Ok. But no second time

View at the swimming pool

K

Klaudia

extended_group

March 15, 2024

10

Nice place

K

Kristine

extended_group

March 14, 2024

6

Great view of the Petronas Towers from the Sky Terrace and swimming pool area.

M

Marzena

couple

March 13, 2024

9

I recommend

Swimming pool

T

Thomas

couple

March 13, 2024

9

Big spacious apartment with a fantastic view of the towers from the bedroom and from the rooftop pool. It was really great value for money!

A

ARQCesarAragon

family_with_children

March 12, 2024

10

**Exceptional Experience at Eaton Suites KLCC** Eaton Suites exceeded all my expectations. From the warm welcome to the impeccable facilities and delicious breakfast, every aspect of my stay was perfect. Highly recommended without hesitation!

N

Nóra Gyopár

extended_group

March 8, 2024

1

Please do not make any bookings here, they'll try to scam you!!

TLDR: DO NOT MAKE A BOOKING HERE!! It was impossible to get in touch with the host. He wanted us to cancel the booking 2 days before arrival, with no explanation of course. I did not do it obviously, if he cannot provide an apartment for us, then he should cancel it, not me and it was already confirmed for 1 month at least, so... we were sure that he just doesn't want to pay the cancellation fee to booking.com, that's why he wanted US to cancel it. So I reached out to him 1 day before arriving to ask about the check-in info. He said, no rooms available, sorry, please cancel. I told him that I won't, it's not my fault that he doesn't have a place for us, which he promised already 1 month before. He ignored all of my messages starting from here, I guess hoping that we won't show up the property, little did he know.. :) I started chatting with Booking.com, they were super helpful and the host was responding to them, but not to me (interesting..), and he told to Booking that there is an apartment, we can just go, no worries. So I asked for the check-in info again, no replies again, I contacted Booking again, so on.. so on.. So eventually we got there and meeting the host face to face was a disaster. I shared the key handover process in the other text field, but oh god.. please DO NOT BOOK AN APARTMENT here!! We only got the room, because I stood up for myself, I knew my rights and we had nothing to risk, but not everyone can do that without making sure they have a place to sleep, e.g. families with small children. Also read the reviews in google, the people who got scammed write their reviews there, not possible to do it here on Booking.com, because they did not even get to the accommodation eventually.

I

Irma

extended_group

March 8, 2024

8

In general the stay was nice unless unpredictable host.

Perfecty location, main attractions are rather close. Metro station in a few mins walking distance. Roof top infinity pool was stunning with a wonderfur view of Petrona Towers.

K

Karthik

family_with_children

March 7, 2024

5

The property was dirty and smelly.

L

Lamkadmi

solo_traveller

March 7, 2024

9

I wrote the arrival hour, but it was too late to give me the keys The person who gave me the keys is badly treated I booked the apartment via booking for a price, and at an interview, he told me a high price

M

Marion

family_with_children

March 3, 2024

9

Fabulous value for money in a great location

The apartment was very spacious and comfortable. Bed was large and comfortable memory foam. Fabulous view of Petronas towers from the room and even better from the rooftop pool

E

Emmaruth

family_with_children

March 3, 2024

10

Relaxing

We like the rooftop pool and the location

E

Erny

family_with_children

February 28, 2024

10

I recommended this property .

The best property in KLCC, even though the last minute booking is still available and the room is very clean and comfortable.

A

Andrey

family_with_children

February 25, 2024

1

Conclusion - the owner is blatantly lying about the level of the property provided for rent.

About positives. Well, the location and the view from the rooftop pool. And.... perhaps that's all. A few days earlier, we rented a one-bedroom apartment (56m²) from another owner in the same residence. There were many positive emotions in all aspects of our stay. With this owner it's exactly the opposite.

R

Ross

solo_traveller

February 23, 2024

10

all good

山本

family_with_children

February 13, 2024

10

the pool was amazing

room was very clean and comfortable

Facilities

Activities

Sauna, Fitness centre, Golf course (within 3 km), Fishing, Casino, Children's playground, Billiards, Karaoke, Diving, Mini golf, Entertainment staff, Nightclub/DJ, Water sport facilities on site, Kids' club, Water park, Public Bath, Steam room, Foot bath, Spa/wellness packages, Massage chair, Fitness, Yoga classes, Fitness classes, Personal trainer, Fitness/spa locker rooms, Walking tours, Tour or class about local culture

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Indoor play area, Kids' outdoor play equipment, Baby safety gates

Food & Drink

Coffee house on site, Snack bar, Restaurant, Breakfast options

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation, Breakfast takeaway containers

General

Family rooms, Non-smoking rooms, Non-smoking throughout, Air conditioning, Designated smoking area, Soundproof rooms, Lift, Heating, Minimarket on site

Internet

Internet services, WiFi, Free WiFi

Outdoors

Outdoor pool, BBQ facilities, Garden, Terrace, Sun terrace, Outdoor pool (all year), Outdoor furniture, Picnic area

Parking

Parking on site, Private parking, Parking, Free parking

Physical distancing

Contactless check-in/check-out, Physical distancing rules followed

Pool and wellness

Kids' pool, Swimming pool, Swimming Pool, Water slide, Sun loungers or beach chairs, Rooftop pool, Infinity pool, Pool/beach towels, Pool bar, Pool cover

Reception services

Invoice provided

Safety & security

24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, Face masks for guests available

Self check-in

Check-in kiosk in the lobby, Lockbox key collection at the property

Services

Shuttle service, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Vending machine (drinks), Vending machine (snacks), Daily housekeeping, Grocery deliveries, Airport shuttle (additional charge), Lockers, Shared lounge/TV area, Airport shuttle, Business centre, Barber/beauty shop, Room service, Meeting/banquet facilities, 24-hour front desk, Packed lunches, Fax/photocopying, Currency exchange, Luggage storage

Transport

Airport pick up, Airport drop off

Three-Bedroom Apartment

This luxurious apartment features a pool with a view, a hot tub and a sauna. Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 3 separate bedrooms and 3 bathrooms with a walk-in shower and a bath. Guests will find a stovetop, a refrigerator, kitchenware and an oven in the well-equipped kitchen. The apartment also offers a barbecue. The spacious apartment provides a washing machine, soundproof walls, executive lounge access as well as a terrace with lake views. The unit offers 4 beds.

Max 7 guests 150 3 bedrooms 3 bathrooms
Two-Bedroom Apartment

The pool with a view and sauna are the standout features of this apartment. Boasting a private entrance, this air-conditioned apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and a bidet. Guests will find a stovetop, a refrigerator, kitchenware and a microwave in the fully equipped kitchen. The apartment also comes with a barbecue. The spacious apartment features a washing machine, soundproof walls, executive lounge access as well as a terrace with lake views. The unit has 2 beds.

Max 4 guests 86 2 bedrooms 1 bathroom
Family Junior Suite

The pool with a view and sauna are the standout features of this family room. Guests will find a stovetop, a refrigerator, kitchenware and a microwave in the kitchen. The family room also includes a barbecue. The family room features air conditioning, a washing machine, as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

Max 3 guests 81 1 bedroom 1 bathroom
Superior Suite

This suite boasts a pool with a view and a sauna. Featuring a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bidet. Guests will find a stovetop, a refrigerator, kitchenware and a microwave in the well-equipped kitchen. The suite also offers a barbecue. The spacious suite provides a washing machine, soundproof walls, executive lounge access as well as a terrace with lake views. The unit offers 1 bed.

Max 2 guests 78 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printNo special policies listed.
Last updated: Apr 11, 2024, 2:53 PM

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