ACES Hotel Kuala Lumpur
Level 5, Kotaraya Complex, 10, Jalan Tun Tan Cheng Lock, City Centre,
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Why people book this hotel
“Good location”
“The location and the reception staff were good and helpful”
“Friendly n helpful staff”
“Also took forever to check us in as only had one member of staff working the ent…”
“Overbooked our room”
“Spacious room, easy access to central market and attraction place”
“Clean room”
“Sent us to 2 different rooms and the first one had luggage from other guests and…”
Overview
Set in Kuala Lumpur, 1.9 km from Islamic Arts Museum Malaysia, ACES Hotel, Kuala Lumpur offers rooms with air conditioning. The property is located within 2 km of Pavilion Kuala Lumpur and Bank Negara Malaysia Museum and Art Gallery, and 1.7 km from Berjaya Times Square. The hotel features family rooms. At ACES Hotel, Kuala Lumpur all rooms are equipped with a desk, a flat-screen TV and a private bathroom. Around-the-clock assistance is available at the reception, where staff speak Malay, English and Tamil. Aquaria KLCC and Kuala Lumpur Convention Center are within 2.5 km from the accommodation. The nearest airport is Sultan Abdul Aziz Shah Airport, 26 km from ACES Hotel, Kuala Lumpur.
Traveller reviews
Tay
couple
June 13, 2026
“Pleasant n convenient. Will come back again”
Good location . Convenient. Clean room . Friendly n helpful staff .
Declan
couple
June 1, 2026
Overbooked our room. Sent us to 2 different rooms and the first one had luggage from other guests and the second one was not clean. Also took forever to check us in as only had one member of staff working the entire hotel. Not to her fault.
Walter Medan
solo_traveller
May 26, 2026
“Please maintain your hygiene especially bathroom. And, make sure the sheets are replaced.”
The environment. Calm and chill.
BJ
solo_traveller
May 10, 2026
This Stay in the hotel was not as good compared to my previous stays. Nothing great this time.
BJ
solo_traveller
May 7, 2026
The location and the reception staff were good and helpful
Andy
solo_traveller
April 20, 2026
“Windowless Aces”
Good location.
Andy
extended_group
April 20, 2026
“Nic central location.”
Nice location, friendly staff.
Aireen Niza
family_with_children
April 10, 2026
Spacious room, easy access to central market and attraction place
Mohamad Thaufiq Bin
solo_traveller
April 5, 2026
“Pleasent”
Looks new. Room spacious. Basic amenity but enough. Check in was smooth. Easy to park your car down there. Warm receptionist.
Boo
family_with_children
March 31, 2026
Just located Infront of Petaling street, nice lobby by the way
Peter
family_with_children
March 4, 2026
Helpful stuff , good beds , spacious room. Great location
Wen Chuan
family_with_children
February 23, 2026
Location very good
BJ
extended_group
February 14, 2026
“This stay i say was ok”
Centrally located location having good places to eat and see
tommy ying
solo_traveller
January 20, 2026
need to wash cloth,small amount
Ratini
family_with_children
December 21, 2025
The hotel and room are beautiful. Bed and shower were very comfortable, especially the shower with good water pressure. Some staff were very friendly and helpful during check-out. Overall, it was a pleasant stay.
Wong
family_with_children
December 15, 2025
Pillow and aircon
Dr. Essam.
couple
December 11, 2025
Ecellent location Nice staff, good services
Amirmohammad
family_with_children
December 8, 2025
Location and staff are the best
Guest
solo_traveller
December 5, 2025
need to wash cloth,small amount
Mohd
couple
November 26, 2025
“10/10 for this hotel”
very strategic location, definitely will stay at this hotel again
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies
Entertainment and family services
Board games/puzzles
Food & Drink
Breakfast options
General
Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Non-smoking throughout, Air conditioning, Designated smoking area, Minimarket on site, WiFi available in all areas
Internet
WiFi, Free WiFi, Internet services
Parking
Parking on site, Parking garage, Accessible parking, Free parking, Parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Reception services
Invoice provided
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Services
24-hour front desk, Laundry, Barber/beauty shop, Daily housekeeping, Currency exchange, Fax/photocopying, Luggage storage
Family Room
Providing free toiletries, this family room includes a private bathroom with a shower and a bidet. This family room provides air conditioning and a TV.
Premier Room
This twin/double room features a flat-screen TV, air conditioning.
Superior Double or Twin Room
This double room has an air conditioning.
Hotel Policies
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