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The Serai Cottage Boutique Hotel

Hotel

Lot 10316 & 10317 Jalan Kuala Berang Kuala Terengganu, Kampung Bukit Murtaja, Batu 23,

10 nights, 2 adults

USD$655

Includes taxes and charges

10 nights, 2 adults

USD$655

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Comfortable rooms
7 mentions

Room & Facilities: Room condition was acceptable, I would rate it 3/5

Very calm place and comfortable bed

Pool
5 mentions

The pool

Swimming Pool: The swimming pool was decent, but it did not match the picture…

Great location
4 mentions

The location is quite strategic and made it easy for me to travel to my destinat…

Location to wedding place

Clean rooms
3 mentions

The room is clean

The pool is clean

Parking available
3 mentions

What I liked: Parking was convenient and easily available

They should improve their parking area make myself fell down

Friendly staff
1 mentions

Staff is helping and friendly

Overview

Set in Kuala Berang, within 36 km of State Museum of Terengganu and 37 km of Crystal Mosque, The Serai Cottage Boutique Hotel offers accommodation with a seasonal outdoor swimming pool and a shared lounge, and free WiFi. Located around 36 km from Terengganu Craft Cultural Centre, the hotel is also 37 km away from Chinatown. The hotel has family rooms. Some rooms also feature a kitchenette with a fridge, a minibar and a stovetop. Speaking English and Malay at the 24-hour front desk, staff are always at hand to help. The nearest airport is Sultan Mahmud Airport, 48 km from the hotel.

Traveller reviews

M

Masraini

solo_traveller

June 3, 2026

3

The room was small. Don't have adequate facilities. I want to hang my towel and my things but there'

The pool

Y

Yana

family_with_children

March 27, 2026

4

Review: The Serai Cottage Boutique Hotel Kuala Berang Stay: 2 Nights (18 Mar – 20 Mar) I recently stayed here for 2 nights and overall had an average experience. What I liked: Parking was convenient and easily available. The location is quite strategic and made it easy for me to travel to my destinations nearby. Room & Facilities: Room condition was acceptable, I would rate it 3/5. Facilities were also just okay, around 3/5. Swimming Pool: The swimming pool was decent, but it did not match the pictures shown online, which was a bit disappointing. Overall: In my opinion, the stay was not really worth the price considering the overall experience.

R

Rossilawati

family_with_children

March 24, 2026

8

Swimming pool best! Luas dan air jernih.

R

RAFIZAWATI

extended_group

February 23, 2026

6

Quite okay

Location to wedding place

A

ABDUL ALIFF

couple

February 14, 2026

6

Just okay

NA

M

Mohd Zamri

family_with_children

January 15, 2026

8

Ok

H

Hmw⁸¹

extended_group

November 13, 2025

5

Peaceful stay but a few facilities need attention.

Very calm place and comfortable bed.

M

MUHAMMAD NOR SALAM

extended_group

October 12, 2025

7

Ok

S

Shaiful Sufian

family_with_children

September 17, 2025

10

Okay

C

Cikja

family_with_children

September 17, 2025

10

Ok

H

Hilmi

family_with_children

September 8, 2025

5

Close to amenities

H

Hassan

solo_traveller

September 2, 2025

7

The room is clean.

S

Sarwar

family_with_children

August 10, 2025

4

Disappointing

The room provided basic amenities for family such as a pantry

I

Ismail Bin Roslan

solo_traveller

July 23, 2025

2

Suddenly on 2am until 4am no electricity supply due to internal wiring problem. On next day 6pm also happen same issue Position of aircond so far away take time to cool

N

Noor

couple

June 30, 2025

10

They should improve their parking area make myself fell down

H

Hasliza

family_with_children

June 10, 2025

9

Very Good place!

The spacious room. The pool is clean .The facilities is most completed for our stay. Kids was very happy. Near the food stall.

I

Intan sabrina

family_with_children

June 7, 2025

2

Better places elsewhere

Basic

A

amirah adlina

couple

April 6, 2025

6

So-so

The facilities is there. Got cleaner, coway, pool, parking is available. Staff is helping and friendly. Got cafe. Kuala berang is dead at night. Good to have cafe.

M

Mohd Faizol

couple

January 24, 2025

7

Dirty bathroom and noisy aircond

The location and room size.

Z

ziwahid

family_with_children

January 8, 2025

8

The room is quite big with two queen beds.

Facilities

General

Family rooms, Air conditioning, Designated smoking area

Internet

Internet services, WiFi, Free WiFi

Outdoors

Outdoor pool, Outdoor pool (seasonal)

Parking

Free parking, Parking, Parking on site

Physical distancing

Physical distancing rules followed

Pool and wellness

Swimming pool, Swimming Pool

Safety features

Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property

Services

24-hour front desk, Shared lounge/TV area, Daily housekeeping

Deluxe Family Room

The unit has 3 beds.

Max 5 guests 40 1 bedroom0
Deluxe King Room

The double room's kitchenette, which features a stovetop and a refrigerator, is available for cooking and storing food. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker and a seating area. The unit offers 1 bed.

Max 2 guests 25 1 bedroom0
Deluxe Queen Room

The double room features air conditioning, a tea and coffee maker, a wardrobe, heating, as well as a flat-screen TV with satellite channels. The unit has 1 bed.

Max 2 guests 18 1 bedroom0
Superior Double Room

The air-conditioned double room provides a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe and heating. The unit offers 3 beds.

Max 4 guests 23 1 bedroom0
Double or Twin Room

The spacious twin/double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a bidet. This twin/double room offers heating and a flat-screen TV with satellite channels. The unit has 1 bed.

Max 2 guests 87 1 bedroom 3 bathrooms
Deluxe Twin Room

The spacious twin room provides air conditioning, a tea and coffee maker, heating and a flat-screen TV with satellite channels. The unit offers 2 beds.

Max 3 guests 35 1 bedroom0
Superior Twin Room

The twin room offers air conditioning, a tea and coffee maker, a wardrobe, heating, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.

Max 2 guests 20 1 bedroom0
Single Room

This single room is air-conditioned and has a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe and heating. The unit has 1 bed.

Max 1 guests 22 1 bedroom0

Hotel Policies

Check-inFrom 14:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printFrom 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Last updated: Apr 11, 2024, 2:44 PM

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