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Renai Hotel Kota Bharu

Hotel

Kota Sri Mutiara, Jalan Sultan Yahya Petra

hotel
hotel

Why people book this hotel

Friendly staff
7 mentions

very friendly staff

The staff were friendly and helpful at the receptionist

Clean rooms
5 mentions

clean nice rooms, good buffet breakfast spread

The facilities were good, room was clean, comfortable, and well-maintained

Comfortable rooms
5 mentions

Room was comfortable and clean

The room is good, but I wish I had one white light in the room

Breakfast available
5 mentions

Convenience place to stay; various food for breakfast; friendly & helpful front-…

Breakfast spread

Great location
2 mentions

The hotel’s location was convenient, with easy access to nearby attractions and …

Convenient location

Overview

Renai Hotel Kota Bharu (formerly known as The Grand Renai Hotel) is located in Kelantan’s commercial and shopping district. The hotel offers an outdoor pool, 4 dining options and tennis courts. Free parking is available. The contemporary rooms at Renai Hotel Kota Bharu come with a cable TV and tea/coffee maker. Bathrobes and a hairdryer are provided. Renai Hotel Kota Bharu Fitness Centre features a gym, sauna and steam rooms as well as a hot tub. There is an on-site ATM machine. Laundry services are available. Palm Terrace Café serves an international buffet and a la carte dishes. Chinese specialties are served at Dynasty Restaurant. Other dining options include Rezzo and the Lobby Lounge. Renai Hotel Kota Bharu is approximately 9 km from Sultan Ismail Airport.

Traveller reviews

D

dr kamaruzaman

couple

June 5, 2026

8

memorable weekend stay.

very friendly staff. clean nice rooms, good buffet breakfast spread.

I

Intan Nurmaisarah

couple

June 4, 2026

9

A comfortable and pleasant stay with good facilities and service.

The facilities were good, room was clean, comfortable, and well-maintained. The staff were friendly and helpful at the receptionist. The hotel’s location was convenient, with easy access to nearby attractions and amenities.

S

Shima

couple

June 1, 2026

9

Awesome

Convenience place to stay; various food for breakfast; friendly & helpful front-liner staff.

A

Anis Nabila

couple

May 25, 2026

8

excellent

center of everything

A

AHMAD SHAMHAN

extended_group

May 25, 2026

10

Good

Good

H

Helena

solo_traveller

May 21, 2026

1

The staff were friendly and nice.

J

Jothi

solo_traveller

May 20, 2026

6

Decent.

Friendly and accommodating staff

S

Syed Ahmad Kamal

family_with_children

May 7, 2026

8

Hotel to choose if you are in KB

The cleanliness and services from the staffs

H

Hashim

solo_traveller

May 3, 2026

10

Room was comfortable and clean..variety of food and delicious..many shops around the hotel

R

Roslaila

solo_traveller

May 3, 2026

10

All.. Facilities & staf are good

S

Shamsul

extended_group

April 27, 2026

7

aircond not so cold, water slow & mug dirt.

Y

Yi Jiang

solo_traveller

April 21, 2026

4

Horrible stay

Breakfast spread

M

Maamor

extended_group

April 14, 2026

7

Breakfast is good but if there are more foods, it will be better. The room is good, but I wish I had one white light in the room.

M

Marzita

extended_group

April 14, 2026

7

Great stay due to very strategic location and polite hotel staffs

Strategically located

W

Wan Azmir

family_with_children

April 11, 2026

10

Free upgrade

P

Pui Ling

couple

March 29, 2026

7

With some improvements in these areas, the hotel has the potential to offer a much better stay.

Convenient location.

Z

Zuraidah

couple

March 25, 2026

9

Renai Kota Bharu

More choices of food for breakfast & the taste were super good. Comfortable stay. Space for bfast were spacious. Room smell very good & got extra pillow also. Definitely will repeat again 👍.

K

Kamaldotcom

family_with_children

March 23, 2026

10

Good Overall Service

Good customer service

E

Engku Amirul Rashidin

family_with_children

March 22, 2026

8

Everything was good except the carpet condition. The hotel staf should vacuum the carpet more often to sustain the cleaness of it.

S

Samad

couple

March 11, 2026

10

Best

Good

Facilities

Activities

Sauna, Fitness centre, Massage, Hot tub/Jacuzzi, Evening entertainment, Back massage, Neck massage, Foot massage, Head massage, Hand massage, Full body massage, Fitness, Fitness classes, Fitness/spa locker rooms

Food & Drink

Kid meals, Kid-friendly buffet, Fruits, Coffee house on site, Breakfast options, Special diet menus (on request), Restaurant, Breakfast in the room

Food & drink safety

Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered

General

Facilities for disabled guests, Lift, Safety deposit box, Non-smoking rooms, Air conditioning, Designated smoking area, Soundproof rooms

Internet

WiFi, Internet services, Free WiFi

Outdoors

Outdoor pool, Sun terrace, Outdoor pool (all year), Outdoor furniture

Parking

Parking on site, Private parking, Parking garage, Accessible parking, Parking

Physical distancing

Physical distancing rules followed

Pool and wellness

Swimming Pool, Pool/beach towels, Kids' pool, Swimming pool

Safety & security

24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities

Services

Shuttle service, Ironing service, Valet parking, Currency exchange, Airport shuttle, Business centre, Laundry, Dry cleaning, Room service, Meeting/banquet facilities, 24-hour front desk, Shuttle service (additional charge), Airport shuttle (additional charge), Shared lounge/TV area, Daily housekeeping, Fax/photocopying, Luggage storage

Family Room

The spacious family room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.

Max 3 guests 45 1 bedroom 1 bathroom
Club Deluxe King Room

Located on the Club Floor, this air-conditioned room comes with a cable TV and minibar. The en suite bathroom has a bathtub.

Max 2 guests 32 1 bedroom 1 bathroom
Deluxe King Room

This air-conditioned room comes with a cable TV and minibar. The en suite bathroom has a bathtub.

Max 2 guests 32 1 bedroom 1 bathroom
Deluxe Premier King Room

The spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The double room offers a tea and coffee maker, a wardrobe, a safe deposit box, tumble dryer and a flat-screen TV with cable channels. The unit offers 1 bed.

Max 2 guests 40 1 bedroom 1 bathroom
Executive Premier King

The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room provides a wardrobe, a safe deposit box, tumble dryer, a carpeted floor, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Max 2 guests 32 1 bedroom 1 bathroom
Junior Suite

Spacious air-conditioned suite with cable TV and minibar. The en suite bathroom has a bathtub.

Max 2 guests 60 1 bedroom 1 bathroom
Kota Bharu Suite

This Suite has a view of the city.

Max 2 guests 60 1 bedroom 1 bathroom
Club Deluxe Twin Room

Providing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin room provides a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit offers 2 beds.

Max 2 guests 32 1 bedroom 1 bathroom
Deluxe Twin Room

The spacious twin room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. The twin room offers a tea and coffee maker, a wardrobe, a safe deposit box, tumble dryer and a flat-screen TV with cable channels. The unit has 2 beds.

Max 2 guests 32 1 bedroom 1 bathroom
Executive Premier Twin

The spacious twin room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.

Max 2 guests 32 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 23:30
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printFrom 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
Last updated: Apr 11, 2024, 3:02 PM

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