“A very pleasant stay in a comfortable hotel”

Friendly and helpful welcome at checkin, very cosy cottage accommodation in the attractive grounds, excellent onsen complex, good location, nice amenities.

“Good, will recommend for short stay”

Location is good (quiet yet close to town), rooms are very clean with good view.

“Value for Money”

The serene place- the villa is surrounded by lush greens and offers a quiet environment to unwind

“We had a comfortable stay and the scenery and onsen”

The architecture of the main hotel building is magnificent while the lodge that we stayed in was very cosy. It was good value for money for 4 of us to stay in the family lodge.

“Please come here and stay more than 1 night. Love this place”

The place is really good. It's a bit away from center of Arima Onsen but not far to walk. The atmosphere of the hotel is really good. The staffs's service are really good and helpful. Onsens (there are 2 in the hotel) are excellent, quite and clean. Breakfast is marvelous in traditional Japanese style. The only thing I and my family regret is that we stayed for only 1 night. If you plan to come here, please stay for at less 2 nights. There are plenty of parking lot in front of the hotel in hotel's area property and they allow us to park even before and after check out which is very kind.

The dinner & breakfast were good.

The lodge is great with a big bathroom.

“Outstanding breakfast, comfortable well appointed rooms. Exemplary stay!”

The hotel was charming and spacious with lovely views. The breakfast was outstanding. Generous servings and beautifully served. Onsen was spacious, hot and clean. Staff were very kind and helpful. An excellent start to our trip.

“Overall a wonderful time for our family. Really nice staff”

The quiet ambience and beautiful surroundings

The lodge is very spacious

Onsen was excellent! Loved every bit of it. Staff are very friendly and helpful!

“Upscale onsen hotel with 2 types of onsen pools for your choice.”

The lodge was spacious and they have complete amenities for your comfort.

Staff spoke good english, especial the shuttle bus driver. Onsen were good. I booked the dinner package and it was wonderful.

“Highly recommend. Bravo experience”

The staff are very nice that serve us with the dinner and breakfast. The onsen is great with natural mineral water. There are a few onsen to choose so the onsen are spacious.

“Awesome stay, great ryokan”

I think we were given a free upgrade, the room is very big and spacious. We love everything in this ryokan especially the onsen. Yukata were provided, even the skincare provided were branded, Kose. Shuttle bus was provided in and out from the ryokan to bus station or train station. Staff were great and the whole environment was serene. A great place to rest and relax and recharge. Awesome stay, great job!!!

“four Onsens two for female two for male. superb”

the shuttle service is very effecient and good. the drive is very helpful and nice. Beautiful Onsen.

“Broken heart”

The hotel is close to the town and has shuttle to the town. It has hot spring in the basement so you don’t have to use the hot spring at the town. Room has big space for family.

“Amazing experience, will definitely come back”

We like the room and the onsen, but the services from the staff were amazing, highly appreciate their help.

nice food, good hot spring.

“Relaxing, overall enjoyable stay, however I'll choose the Japanese-style rooms next time”

I booked the Family cottage for 4. It was a nice little cottage. It gives me a comfy feeling walking in. There's a Jacuzzi in the cottage, it sure is nice, but at the same time I feel it isn't very needed since we spend more time in the Onsen. Walking into the lobby, the hotel has a nice view down the town. The hotel has 2 Onsen, both indoor, they're great, there is some walking distance (outdoor) away from the cottage but isn't too bad. I had western style dinner and breakfast, it was a great experience. Nice presentation and tasty, very satisfying. Just a heads up for any future guests, the ryokan (hotel) is located uphill, please use their provided shuttle service. I unfortunately hiked up there, not knowing there is such a service.