“Excellent location and very hospitable staff.”

I made a mistake with the room and the staff moved us at no extra cost. The staff were very hospitable during the entire stay, continually being helpful to accommodate our needs. The breakfast and facilities were fantastic and hotel is in an excellent location.

Good location

Location was only about 5 min walk from Sannomiya station, if getting off at Kobe station or shin kobe you'll need to get a taxi, about $12 au Free drink at 6pm and Free snack at 8pm which I actually didnt have as I was too full from the Steak Restaurant Breakfast was ok for the price you pay , while hotel in a very busy Club Street, its was very quiet in Room and I did find a great steak Restaurant about a 2 min walk out on the main street

Great location in Sannomiya, within walking distance to Shin-Kobe Station. The staff were incredibly friendly and helpful. My wheelchair-accessible room was spacious with a large, well-designed bathroom. Highly recommend this hotel, and I’ll definitely book again if I return to Kobe!

“Average stay, disappointing.”

The location was good.

“Lovely stay.”

Single room was more than adequate — larger and more spacious than many single room business hotels of major cities in Japan. Very clean, comfortable sheets and blanket. Room and toilet and bath were perfect. Communal hot bath at level 1 was also nice, especially to warm up in the autumn cold. The best bit of the hotel was the dining area at reception: free coffee (and tea) all day, free alcohol 5-7pm (!), free onigiri 8-10pm (!!). I didn’t have any alcohol, but the onigiri as a snack was appreciated one evening. (To be fair, such good food in Kobe and especially around the hotel, the onigiri wasn’t really needed). It was simply a nice space to unravel — if you could peel yourself off Japanese tv in the room! Service is generally good. The location is fantastic— not too far a walk from Sannomiya Kobe station, walkable from Shin Kobe though quite a distance. Walkable to Kitano district. Lots of food options, all around. Walkable to port area. Best of all, walkable to start point of Kobe marathon 😄

Great location, great breakfast, clean rooms with everything you need. Wonderful helpful staff.

Free drinks at 5-7pm, free onikini at 8-10pm. Small Onsen on the ground floor. Love the black out curtain! 100% block out the light. Staff are friendly.

“Great place to stay in Kobe!”

Loved this hotel! Great location, comfortable rooms, the onsen was a bonus :-)

“Stay here and enjoy bathing!”

The hotel was very cosy and I loved the private bath area. The hotel also had free snacks and coffee. I highly recommend this hotel. I thought the hotel had a cool atmosphere. You could definitely hang around reception and mingle with other people so it is a social hotel.

The lobby facilities : coffee machine, water dispenser, and microwave. It's possible to eat your own food in the lobby.