“Very nice hotel”

My arrival date was my hubby’s birthday and I paid the hotel to make a birthday cake for him as a surprise after dinner. When 3 staffs sent a cake to us, they switched off the light suddenly and brought a cake with others party stuffs like a whiteboard written happy birthday, a small gift, a sphere lighting with birthday word and a hat along with birthday song. I really appreciated.

Amazing baby and child facilities

Great staff, good rooming!

Good value for money. Good for kids.

“The staff rescued this very tired onsen. The property was not what we expected for the money paid. The breakfast was nic”

Staff and onsen

“Beautiful Ryukan with the most friendly +heartwarming staff”

The Onsen is very beautiful, the staff is just heartwarming in every way - Just as the communication in advance. Even If you can't speak a Word Japanese there won't be any language barriers. A big plus is the all night opened onsen and the dinner in your own room.

Everything was great, peaceful, and great outside onsen. Very confortable, spacious room. Thank you for your hospitality

“Best Service and super nice and traditional look”

The staff was the most friendly and helpful I ever saw. They were so nice and welcoming that I didn't want to leave at all. Room was beautiful, traditional Japanese style and everything was exceptionally clean, the onsens too.

“Tradiotional ryokan onsen stay experience”

Great to have the full onsen ryokan experience, with very attentive staff and good facilities (esp the play area for kids).

“Couple with baby made to feel welcome”

We stayed at Motoyu Ryuusenkaku as a couple with our 9-month old baby and were made to feel so welcome and comfortable. We stayed 3 nights, and that felt like the perfect amount. The staff were a joy, the facilities were excellent for a family. We loved the onsens and my partner and I took turns having a relaxing soak after the baby was asleep. The breakfast was excellent. Our baby breakfast was great, even though he played with and dropped most of it on his lap and the floor. The giftshop in the lobby is also excellent and has the best items from all the shops in town. This hotel was a highlight of our trip!

“Great service and family orientated Ryokan”

The service is excellent. From the time we reached the ryokan till we left, we received great service from everyone. There is a bus transfer that can send you to the centre but I recommend ordering dinner from the ryokan to save the hassle because a lot of the restaurants were full even on a Sunday night. The ryokan is also child friendly. Yummy breakfast and dinner.

“Great Ryokan Experience”

Staff & Services: Very attentive and friendly staffs. Able to speak English and Mandarin. We were greeted soon as we arrive in front of the resort. Explained all the facilities they have while guided us to our room. Ensure we are comfortable throughout our stay. A truly Japanese hospitality. Best we have so far. Breakfast & Dinner: Both excellent 👍 please try the Kaiseki full course dinner. Room & facilities : Very well maintained facilities. Room is very clean and the view is excellent ( we're staying at 4th floor). I can just sit all day enjoying the view while drinking tea :) Tatami Bed is very comfortable (they set up the bed right after the dinner). So comfy that you wouldn't want to leave the bed once you tucked inside the blanket. Thank you for the great hospitality 🙏. it's a memorable stay and would definitely stay again if we visit Arima onsen.

The staff was excellent. Great breakfast, as well as calm and charming atmosphere throughout the ryokan.

“awesome”

exceptional. loved the private onsen, the staff, the room, the diner in the room.

We stayed in the "Japanese Style Family Suite 78sqm with Open-Air Bath + half board" - me, my husband, my 2-year-old son and my dad. We loved everything about the hotel and was definitely my most favorite of the whole trip! Room: We love the room! And the outdoor private bath on the balcony was just amazing, with stunning view!! Absolutely recommend this room with the square onsen on the balcony. Staffs: Very very friendly, kind and caring. I'm currently pregnant, the staffs saw it without me mentioning and brought me the donut pillow to sit on + obi for pregnant woman to wear comfortably. They were also always smiling and greeting us with joy. It was very pleasant. Dinner: The kobe beef dinner sets in our room were delicous! Both the shabu set and steak set. The only downside was the smell that lingered in the bedroom afterwards ^^". Breakfast: Each of us received bento at the dining room with various small plates. It was nice. Personally I'd prefer buffet style where I can select what I wanted to eat. But this was ok too and we knew it since booking. Location: We rented a car with driver so we had no problem getting to the hotel and going to the city. But if we were to travel by ourselves, it might be a bit troublesome as the hotel is somewhat uphill and out of the city center a bit.

“The hotel is very nice and unique and excellent service from everyone.”

The hotel is very nice and unique. I love the room and the atmosphere inside the hotel, as well as the excellent service from everyone.

“This is demonstration in how a ryokan for kids should be done correctly.”

Kid friendly facilities such as pool, high chairs, play area and reading area.

This was an amazing traditional accommodation experience. The hotel staff were incredibly helpful. The room was lovely with beautiful views.

“Amazing place!!!! Great outdoor onsen and room view!!!!”

Amazing Ryokan with English Explaination!!!!!!!!!!! Amazing Dinner and Amazing Onsen with kids facility!!!

“Absolutely recommend this place, especially if you're bringing young kids along, this is perfect.”

This was our first time in a Ryokan/Onsen and it was such an amazing experience. We had 2 young children with us and Motoyu Ryuusenkaku caters perfectly for young families. They have everything you'd need, kids slippers, yukatas, high chairs and even a large kids play area that kept them entertained. The staff are some of the most polite, warm, friendly and attentive people we met in our time in Japan, I can't speak higher of them especially Aska who took great care of us. The food is incredible, we went with the full dinner plan (Kaiseki) which is served to you in your room, the quality is superb and we got to experience a huge range of traditional Japanese courses. Traditional breakfasts are taken in the communal dining area and are just as wonderful as the dinners. We went with the mountain view room which was fantastic, many an hour was spent drinking tea and just taking in the view. The baths themselves (indoor and outdoor) are terrific too. They have excellent facilities and guests are provided with everything you'd need for a great onsen experience. The baths take in the same mountain view, it's very tranquil. A free shuttle bus is offered to take you to and from Arima's town so you don't have to worry about climbing the steep hill back to the Ryokan.