Protea Hotel by Marriott Knysna Quays
Waterfront Drive
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Why people book this hotel
“Location is great Beautiful view Breakfast buffet was delicious”
“Location is awesome, bedrooms are well equipped and nice clean white sheets and …”
“Breakfast was good and the staff was also excellent”
“Excellent Service”
“Very clean”
“The hotel was clean and the staff were very friendly and efficient”
“Nice spacious rooms”
“nice view, attentive staff, clean room, very good position a very good locatio…”
“The breakfast assortment was great and the food was good”
“The breakfast was vey good and the staff friendly”
“Due to the weather we did not use the pool, but it looked clean and inviting”
Overview
With an outdoor pool facing the Indian Ocean, Protea Hotel Knysna has spectacular views of the Knysna Lagoon. The stylishly decorated rooms have free WiFi and satellite TV. All rooms at Protea Hotel Knysna Quays are decorated in warm tones and have large windows. They have a separate bathroom that comes with complimentary deluxe bath products. Some rooms have a lagoon view, others overlook the historic Knysna Railway Station or the Waterfront shopping complex. The hotel has a breakfast restaurant. For lunch and dinner, there are several restaurants within walking distance. At Knysna Quays Waterfront, Drydock Food Company Restaurant offers fresh seafood and fusion cuisine with beautiful views of the lagoon. 34 Degrees South serves fish, sushi and freshly harvested oysters. JJs Restaurant specializes in game and South African cuisine. The heated outdoor pool is set on a uniquely designed sundeck with a cocktail bar located adjacent to the terrace. Guests can enjoy a range of massages and aromatherapies at the hotel's own wellness therapist. Thesen Island is 1 km away.
Traveller reviews
Medley
couple
June 1, 2026
“Suited the purpose of my visit to Knysna.”
Pity the lifts were out of order. Steps keep you fit. I was warned in advance.
Lecinda
family_with_children
May 31, 2026
Location is great Beautiful view Breakfast buffet was delicious
zelda
couple
May 18, 2026
“the stay was very nice”
hi the breakfact was very good
Mahlodi
extended_group
May 13, 2026
“The stay was good but the cleanliness in the room was not good”
Breakfast was good and the staff was also excellent.
Caryn
family_with_children
May 11, 2026
Location is awesome, bedrooms are well equipped and nice clean white sheets and towels
Parag
family_with_children
May 6, 2026
“It’s was nice experience and had good breakfast easy to walk around .”
Nice spacious rooms.
Chris
couple
May 4, 2026
“I’ll never stay at Protea Knysna again.”
Location. Very clean.
WAYNE
solo_traveller
May 4, 2026
Excellent Service
Janssen
family_with_children
May 2, 2026
“A wonderful short break - would definitely come back.”
The hotel was clean and the staff were very friendly and efficient. Due to the weather we did not use the pool, but it looked clean and inviting. The breakfast assortment was great and the food was good.
A KAMFFER
solo_traveller
April 26, 2026
Great location
Adrian
couple
April 24, 2026
“nice location with a special feeling”
nice view, attentive staff, clean room, very good position a very good location and a very interesting desing
Jesmo
solo_traveller
April 19, 2026
“Enjoyed our stay”
Location clean staff helpful
Danita
extended_group
April 18, 2026
“Great location, friendly staff.”
Great location at the Waterfront
Kgomotso
solo_traveller
April 17, 2026
The hotel is easy to locate it's very clean, staff is very warm and friendly
Zane
family_with_children
April 12, 2026
All beautiful and comfortable
DHRUTI
solo_traveller
April 11, 2026
It was good location and rooms were clean, very friendly staff.
Jan
family_with_children
April 10, 2026
“Not good. Will not stay there again”
The breakfast was vey good and the staff friendly.
Vikashnie
family_with_children
April 8, 2026
“Relaxing”
location
Mark
couple
April 7, 2026
“Comfortable overnight stay”
Great location and view from our room.
Jacobus
family_with_children
April 7, 2026
Paying extra for parking.
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Higher level toilet
Activities
Spa/wellness packages, Back massage, Neck massage, Tour or class about local culture, Live music/performance, Live sport events (broadcast), Golf course (within 3 km), Fishing, Massage, Bicycle rental (additional charge), Canoeing, Hiking, Cycling, Bowling, Horse riding, Snorkelling
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Restaurant, Bar, Wine/champagne, Coffee house on site, Kid-friendly buffet, Special diet menus (on request)
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
WiFi available in all areas, Non-smoking throughout, Air conditioning, Designated smoking area, Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Safety deposit box, Heating
Internet
Free WiFi, WiFi, Internet services
Outdoors
Garden, Terrace, Outdoor pool, Sun terrace, Outdoor pool (all year), Outdoor furniture
Parking
Street parking, Accessible parking, Parking on site, Private parking, Parking
Physical distancing
Physical distancing rules followed
Pool and wellness
Swimming Pool, Heated pool, Pool/beach towels, Shallow end, Swimming pool
Safety & security
24-hour security, Key card access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests
Services
Shuttle service, Shuttle service (additional charge), Airport shuttle (additional charge), Shared lounge/TV area, Daily housekeeping, Ironing service, Business centre, Babysitting/child services, Laundry, Dry cleaning, Airport shuttle, 24-hour front desk, Room service, Meeting/banquet facilities, Express check-in/check-out, Luggage storage, Fax/photocopying, Packed lunches
Transport
Airport pick up, Airport drop off
Guest room, 1 King, Poolside view
Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as lake views. The unit offers 1 bed.
Guest room, 2 Double, Garden view
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit offers 2 beds.
Guest room, 2 Double, Lagoon view
Lagoon facing room with 2 double beds and en-suite bathroom with separate bath and shower.
Guest room, 2 Twin/Single Bed(s)
Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.
Guest Room, 1 King
Standard room with 1 double bed or 2 single beds and en-suite bathroom with separate bath and shower. Please note that this room cannot accommodate an extra bed.
Hotel Policies
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