The Imperial Hotel
No.1, Jalan Syed Abdul Hamid Sagaff
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Why people book this hotel
“The location is within the town”
“The location is good”
“At least there's a fridge in the room”
“Room space was nice”
“Cleanliness, spacious rooms, location central”
“Very clean facilities”
“Terrible front desk service”
“However, the counter staff & housekeeping & guard were friendly & helpful”
“Location and price is okay”
“Location, next to 7-eleven, security guard took his job of guarding your car ser…”
“The hotel was near mostly of the shop houses & Restaurant, like have a breakfast…”
Overview
Situated in Kluang, Johor, The Imperial Hotel is a 5-minute walk from Kluang Parade Shopping Centre and a 10-minute walk from Kluang Mall. The hotel has a 24-hour front desk and provides complimentary parking. Modern air-conditioned rooms feature a flat-screen TV, an electric kettle and a minibar. Ironing facilities and a personal safe are included. The en suite bathroom comes with hot showers and a hairdryer. The hotel is a 5-minute drive from Kluang KTM Station and a 10-minute drive from Gunung Lambak. Senai Airport is a 1.5-hour drive away and the Johor Bahru city centre is a 2-hour drive away.
Traveller reviews
Mat Razali
couple
June 14, 2026
The location is within the town
E'kie
family_with_children
June 14, 2026
“Overall okay.”
The location is good. Easy access to a few food establishments around the town.
Hannah Siew Lay
solo_traveller
May 27, 2026
It's location.
Nur-Nadhirah
solo_traveller
May 27, 2026
Easy to access to restaurant & convenience store
Habibah
couple
April 19, 2026
“the staff also bad”
everything bad
Valley
solo_traveller
April 19, 2026
“Terrible experience.”
Terrible front desk service. Not friendly At all.
Goh
solo_traveller
January 2, 2026
At least there's a fridge in the room. And the location of the hotel is not too far from Kluang Railway Station.
Jecenia
family_with_children
December 22, 2025
Location and price is okay
FRANKIE
family_with_children
December 15, 2025
“Group hiking trip to Gunung Lambak”
Cleanliness, spacious rooms, location central.
Kwong Min
solo_traveller
December 7, 2025
“The air conditione is great & the Led TV is clear. The staff are friendly & good attuide towards gue”
The hotel was near mostly of the shop houses & Restaurant, like have a breakfast, lunch & dinner. However, the counter staff & housekeeping & guard were friendly & helpful.
Lilian
family_with_children
October 2, 2025
“Bad sound proof, location is good only. Won't stay anymore.”
Location and the water flow is strong
James
family_with_children
September 5, 2025
“Excellent stay, very easy to get foods and groceries by walking distance.”
Very clean facilities. Room space was nice. Very convenient to get groceries since 7-11 is just beside of the property.
theasihan
family_with_children
August 14, 2025
Location, cleaning
Bernice
extended_group
July 6, 2025
“Good value for money for a short staycay.”
Location was strategic and staff were friendly and helpful. Keep it up with the smiles. Room was conducive and relatively clean and basic needs were provided.
Ee
extended_group
July 6, 2025
“Good location with friendly staff”
Bed is comfortable with extra pillows provided
Syuhaimi
couple
June 22, 2025
“Beyond my expectation”
The hotel has no facilities but a lot of food outlets nearby... 7 eleven is nxt to the hotel. There is McDonald and Domino Pizza opposite of the hotels. Maybank across the street... 5 mins walk to Kluang Railway Coffee... The room i stay is clean, the bed is comfy. Lift in the hotel. The hotel staff and security staff is very friendly.... he is there to safe guard the guest vehicle and advice us to lock and don put any belongings in the car or motorcycle... will book the hotel again if i visit my relative at Kluang.
KOK HUAT
extended_group
June 21, 2025
Location was good, as in the middle of the town with nearby Kopitiam .
Airul Hafneh
solo_traveller
June 15, 2025
“Decent but comfort at bed needs to be improved”
Location, next to 7-eleven, security guard took his job of guarding your car seriously, generally all staff are great, very decent amenities and service provided considering the price.
MUTHUVEL
family_with_children
June 2, 2025
The room was spacious. It also clean. Really satisfied.
QUEE CHEE
extended_group
May 20, 2025
“Comfortable”
Near to town centre.
Facilities
Food & Drink
Breakfast options
General
Air conditioning, Non-smoking rooms, Family rooms, Lift, Safety deposit box, WiFi available in all areas
Internet
Internet services, WiFi, Free WiFi
Parking
Free parking, Parking, Parking on site, Private parking, Street parking
Physical distancing
Physical distancing rules followed
Reception services
Invoice provided
Safety & security
Key card access, CCTV in common areas, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available, Thermometers for guests provided by property
Services
Daily housekeeping, 24-hour front desk
Deluxe Family Room
Providing free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned family room provides a flat-screen TV, a minibar, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.
Deluxe Double Room without Window
Modern air-conditioned rooms feature a flat-screen TV, an electric kettle and a minibar. Ironing facilities and a personal safe are included. The en suite bathroom comes with hot showers and a hairdryer. Fitted with a queen-size bed, rooms do not come with windows.
Deluxe King Room
Modern air-conditioned rooms feature a flat-screen TV, an electric kettle and a minibar. Ironing facilities and a personal safe are included. The en suite bathroom comes with hot showers and a hairdryer. Fitted with a king-size bed, rooms come with windows.
King Room
Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV, a minibar, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.
Standard Single Room without Window
Modern, air-conditioned rooms featuring a flat-screen TV, an electric kettle and ironing facilities. The en suite bathroom comes with hot shower facilities and a hairdryer. These single rooms do not come with windows.
Hotel Policies
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