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Best Western Kisumu Hotel

Hotel

Lake Basin Mall; Kanyakwar; Off Kakamega Rd.

10 nights, 2 adults

USD$1,177

Includes taxes and charges

10 nights, 2 adults

USD$1,177

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Comfortable rooms
9 mentions

The rooms were very comfortable and also the food, breakfast

It is a little out of town but this is nice if you want a bit more quiet after a…

Friendly staff
7 mentions

The staff went above and beyond to make this day the beat ever

Great facility, friendly and helpful staff

Great location
5 mentions

Calm and Location

Location was good

Clean rooms
4 mentions

The place was clean, calm and spacious

The room was lovely, clean and well maintained

Breakfast available
3 mentions

The breakfast had a decent selection of fruit and hot food

Great breakfast and variety to sample from

Good value
1 mentions

Value for money

Overview

Set in Kisumu, 7.9 km from Kisumu Museum, Best Western Kisumu Hotel offers accommodation with a garden, free private parking, a shared lounge and a terrace. Each accommodation at the 4-star hotel has lake views, and guests can enjoy access to a bar and to barbecue facilities. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi. At the hotel all rooms are equipped with air conditioning, a desk, a TV, a private bathroom, bed linen, towels and a balcony with a city view. Rooms are fitted with a safety deposit box and some rooms come with mountain views. The units will provide guests with a fridge. Buffet and continental breakfast options are available every morning at Best Western Kisumu Hotel. At the accommodation you will find a restaurant serving African, American and Pizza cuisine. Dairy-free, halal and kosher options can also be requested. Best Western Kisumu Hotel offers a children's playground. The area is popular for cycling, and car hire is available at the hotel. Ndere Island National Park is 44 km from Best Western Kisumu Hotel, while Kakamega Forest Station is 48 km away. The nearest airport is Kisumu International Airport, 7 km from the accommodation.

Traveller reviews

R

Raphael

solo_traveller

April 21, 2026

10

grass lawn for kids to play

B

Brian

family_with_children

February 8, 2026

9

Customer relations 💯💯 Great value for money!!

Thanks for making my mum's birthday the most memorable one! The staff went above and beyond to make this day the beat ever! Big up to Jacqueline and the team!! The rooms were very comfortable and also the food, breakfast!! Everything was just amazing!!

A

Agustin

couple

January 27, 2026

8

Sunset loking Lake

Calm and Location

W

Winnie

solo_traveller

January 22, 2026

6

Good

The workers were nice

M

Moraa

family_with_children

January 22, 2026

8

The staff was friendly and accommodating

The place was clean, calm and spacious.

S

Sheila

solo_traveller

January 22, 2026

9

Loved it and would do it again

Great facility, friendly and helpful staff

M

MARTIN

solo_traveller

January 11, 2026

10

One of the best in Kisumu

S

Sarah

couple

December 10, 2025

6

Not worth it

Location was good.

S

Sarah

couple

December 6, 2025

10

Wonderful stay at Fairview Hotel

Everything! The room was lovely, clean and well maintained. The staff were friendly, polite and so very attentive and efficient. The hotel made our stay in Kisumu a memorable experience.

A

Anisa

extended_group

November 17, 2025

5

Served the purpose for this trip but would not rave about it to friends

The breakfast had a decent selection of fruit and hot food. It is a little out of town but this is nice if you want a bit more quiet after a long day in town.

N

Nuru

couple

November 16, 2025

10

The location is perfect. Quiet and calm. The staff were amazing and service was tiptop. Rooms comfortable. My go to place in Kisumu moving forward

S

Sarah

family_with_children

November 14, 2025

7

Location was cloae enough to the main city

S

Sarah

couple

November 12, 2025

10

Lovely stay at Fairways Kisumu

EVERYTHING! Fabulous staff: restaurant staff Gordon & Mesheck were so good, front office staff Clinton was exceptional; all the staff were wonderful just can't remember all their names. Clean bright and airy environment, great location, lovely serene garden (even though small), quiet and peaceful. A really lovely experience and would definitely go there again.

A

Anna

extended_group

October 24, 2025

7

Good quality stay in Kisumu

Very friendly staff, good quality food and nice clean room with aircon and comfy bed.

A

Ayodeji

couple

October 24, 2025

8

Value for money.

J

Jan Pirouz

solo_traveller

October 20, 2025

8

Solid hotel in Kisumu

Nice quality room

A

Angeline

family_with_children

September 16, 2025

10

Excellent

M

Murage

solo_traveller

August 29, 2025

9

Comfortable bed😍

D

Daniela Milka

solo_traveller

June 20, 2025

7

A home away from home experience 👍🥰

The show stopper for me was the experience with the staff. Very hospitable, kind and friendly. Kudos Duncan, Purity and Trecy. The beautiful Trecy at the restaurant went out of her way to ensure I enjoyed my sumptuous fish meal. I felt home away from home, as a PWD. What an asset in an employee 💪! I will certainly recommend BW, Kisumu to anyone.

K

Katembu

couple

April 20, 2025

9

Just what I had imagine, our standard room was great

Great breakfast and variety to sample from

Facilities

Accessibility

Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink, Emergency cord in bathroom, Visual aids: Braille, Visual aids: Tactile signs, Auditory guidance

Activities

Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Movie nights, Walking tours, Bike tours, Themed dinner nights, Happy hour, Tour or class about local culture, Live music/performance, Live sport events (broadcast), Evening entertainment, Entertainment staff, Water sport facilities on site, Golf course (within 3 km), Fishing, Massage, Children's playground, Karaoke, Hiking, Cycling

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays

Entertainment and family services

Board games/puzzles, Kids' outdoor play equipment, Baby safety gates

Food & Drink

Kid meals, Kid-friendly buffet, Wine/champagne, Fruits, Special diet menus (on request), Snack bar, Breakfast in the room, Restaurant, Bar, Coffee house on site, Breakfast options

General

Bicycle parking, Non-smoking rooms, Facilities for disabled guests, Family rooms, Soundproof rooms, Lift, Heating, Safety deposit box, Allergy-free room, Non-smoking throughout, Air conditioning, Designated smoking area

Internet

Free WiFi, WiFi, Internet services

Outdoors

BBQ facilities, Garden, Terrace, Outdoor furniture, Picnic area

Parking

Parking, Free parking, Parking garage, Accessible parking, Parking on site, Private parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed

Reception services

Invoice provided

Safety & security

24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals, Face masks for guests available

Self check-in

Passport/ID information collected online before you arrive, Lockbox key collection at the property

Services

Shuttle service, Daily housekeeping, Grocery deliveries, Fax/photocopying, Luggage storage, Concierge service, Shuttle service (additional charge), Trouser press, Airport shuttle (additional charge), Shared lounge/TV area, Ironing service, Packed lunches, Car hire, Express check-in/check-out, Tour desk, Barber/beauty shop, Business centre, Laundry, Dry cleaning, Airport shuttle, 24-hour front desk, Room service, Meeting/banquet facilities

Transport

Airport pick up, Airport drop off

Deluxe King Room

The spacious double room features air conditioning, a minibar, a balcony with lake views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

Max 2 guests 30 1 bedroom 1 bathroom
Standard King Room

Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room features a TV with streaming services, a minibar, a tea and coffee maker, executive lounge access as well as lake views. The unit has 1 bed.

Max 2 guests 26 1 bedroom 1 bathroom
Standard King Room - Wheelchair Accessible

Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room provides a TV with streaming services, a minibar, a tea and coffee maker, executive lounge access as well as lake views. The unit offers 1 bed.

Max 2 guests 32 1 bedroom 1 bathroom
Standard Twin Room

Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room provides a TV with streaming services, a minibar, a tea and coffee maker, executive lounge access as well as lake views. The unit offers 2 beds.

Max 2 guests 26 1 bedroom 1 bathroom
Executive King Suite

This air-conditioned suite includes a TV with streaming services, a private bathroom as well as a balcony with lake views.

Max 2 guests 44 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 12:00 to 23:59
Check-outFrom 00:00 until 10:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Last updated: Apr 11, 2024, 11:29 AM

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