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Acacia Premier Hotel

Hotel

Achieng Oneko Road

10 nights, 2 adults

USD$2,200

Includes taxes and charges

10 nights, 2 adults

USD$2,200

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Clean rooms
8 mentions

Clean Nice breakfast Good parking

Room was nice clean and aired

Friendly staff
8 mentions

The air con, friendly staff

The service was good

Comfortable rooms
8 mentions

The room was good

Very friendly staff , great beds and room

Breakfast available
5 mentions

The breakfast options were quite limited

Breakfast was good

Great location
4 mentions

The location is great with access to the mall, near the CBD, and over looking th…

Friendly and helpful staff, good location, nice food in the restaurant, and gene…

Parking available
1 mentions

Overview

Featuring free WiFi and a spa centre, Acacia Premier Hotel offers accommodation in Kisumu, close to West End Mall. The hotel has a terrace with an outdoor pool and offers views of Lake Victoria. Each room has a flat-screen TV. All rooms have a seating area where you can relax. Some units feature views of the lake. Each room comes with a private bathroom with a bath or shower, with slippers and free toiletries provided. The hotel has an outdoor bar and grill restaurant, a coffee lounge, an all-day dining restaurant and an indoor bar. There is a fitness centre, a 24-hour front desk and free private parking is available on site. The property is close to West End Mall and Kisumu International Airport is 10 minutes away.

Traveller reviews

S

Stephen

solo_traveller

May 14, 2026

8

The air con, friendly staff. And the weekly Indian cuisine evening

S

Stephen

solo_traveller

May 9, 2026

8

Great hotel

S

Suzan

solo_traveller

April 9, 2026

7

The service was good.

D

Dennis

couple

April 7, 2026

6

This hotel does not provide good value for money given the quality of the facilities and service.

The breakfast options were quite limited. For a highly rated hotel, I expected a wider variety and more choice.

A

Ashley Laura

solo_traveller

March 14, 2026

6

The room was good

B

Barasa

solo_traveller

March 1, 2026

7

Quite costly but great facilities and location

G

George

solo_traveller

February 16, 2026

8

Nice but expensive for a 4 star in Kisumu

The location is great with access to the mall, near the CBD, and over looking the lake.

A

Anthony

couple

February 8, 2026

7

Comfortable but evening meal was terrible and atmosphere not nice too dark and open

Clean Nice breakfast Good parking

E

ellen

solo_traveller

January 29, 2026

9

Very friendly staff , great beds and room

H

Humphries

couple

January 24, 2026

3

Nice room shame about the stock

Room was nice clean and aired

J

Jan Havlicek

solo_traveller

December 12, 2025

8

Slightly overpriced, but generally okay

This hotel is a solid 8/10. Friendly and helpful staff, good location, nice food in the restaurant, and generally clean rooms.

O

Olaka

solo_traveller

December 11, 2025

9

I loved my stay and since I couldn’t see the whole town from my room, I walked around which with hindsight, turned out t

My room had a view from the back with a splendid view of the town

S

Sharon

couple

November 23, 2025

4

A hotel with potential as a good quality stay was dissappointing.

The views of the lake were good and the room was clean. Breakfast was good. Overall the hotel needs better maintenance, more training for staff and more care in meeting guests expectations

J

Jaco

extended_group

November 17, 2025

8

Good hotel

Comfortable bed and a good breakfast; clean rooms and good staff. The shower was also good.

I

Ida

family_with_children

May 21, 2025

9

I enjoyed my stay

The staff was very friendly and very helpful

C

Cecilia

solo_traveller

April 30, 2025

10

My stay was short bit but wonderful

The property is located near the city but still has a view to the lake.

M

Mac

solo_traveller

February 2, 2025

8

Nice rooms, great AC, clean hotel, good food

R

RAJNIKANT

couple

January 28, 2025

8

Not bad for what you pay.

P

Pawel

solo_traveller

January 25, 2025

8

+ This is a clean, well equipped and maintained hotel at the international standard, good for business trips; + nice breakfasts

L

Lucien

couple

January 10, 2025

9

Lucien and Winnie

Perfect location;clean well dressed Staff and very hospitable.

Facilities

Activities

Fitness centre, Spa and wellness centre, Massage, Evening entertainment, Live music/performance, Live sport events (broadcast), Aerobics

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay, Property is cleaned by professional cleaning companies

Food & Drink

Coffee house on site, Breakfast options, Kid meals, Kid-friendly buffet, Special diet menus (on request), Restaurant, Bar

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation

General

Non-smoking rooms, Facilities for disabled guests, Family rooms, Soundproof rooms, Lift, Safety deposit box, Allergy-free room, Minimarket on site, Air conditioning, Designated smoking area, WiFi available in all areas, Bicycle parking

Internet

Free WiFi, Internet services, WiFi

Outdoors

Outdoor pool, Terrace, Outdoor furniture

Parking

Parking on site, Private parking, Parking, Free parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Kids' pool, Swimming pool, Swimming Pool

Reception services

Invoice provided

Safety & security

24-hour security, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Access to health care professionals, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available

Services

Shuttle service, Daily housekeeping, Trouser press, Airport shuttle (additional charge), ATM/cash machine on site, Concierge service, Shuttle service (additional charge), Ironing service, Barber/beauty shop, Airport shuttle, Business centre, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities, Valet parking, Currency exchange, Express check-in/check-out, Packed lunches, Car hire, Tour desk, Fax/photocopying, Luggage storage

Transport

Airport pick up, Airport drop off

Deluxe King Room

Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as lake views. The unit has 1 bed.

Max 2 guests 31 1 bedroom 1 bathroom
King Room - Disability Access

Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as city views. The unit has 1 bed.

Max 2 guests 39 1 bedroom 1 bathroom
Standard King Room

Offering free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a private entrance, soundproof walls and a minibar. The unit has 1 bed.

Max 2 guests 34 1 bedroom 1 bathroom
Standard Queen Room

Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room provides air conditioning, a private entrance, soundproof walls, a minibar, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.

Max 2 guests 34 1 bedroom 1 bathroom
Superior King Room

Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as lake views. The unit has 1 bed.

Max 3 guests 35 1 bedroom 1 bathroom
Superior Queen Room

Offering free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room offers air conditioning, a private entrance, soundproof walls, a minibar and a flat-screen TV with satellite channels. The unit has 1 bed.

Max 3 guests 34 1 bedroom 1 bathroom
Standard Twin Room with Mountain View

Providing free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned twin room provides a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as pool views. The unit offers 2 beds.

Max 3 guests 35 1 bedroom 1 bathroom
Superior Twin Room

Offering free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned twin room offers a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as lake views. The unit has 2 beds.

Max 2 guests 35 1 bedroom 1 bathroom
King Suite with Balcony

Featuring free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned suite features a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as lake views. The unit has 1 bed.

Max 3 guests 77 1 bedroom 1 bathroom
Presidential Suite

Boasting a private entrance, this spacious suite also features 2 bedrooms, a seating area and 2 bathrooms with a shower and a hairdryer. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a minibar, a wardrobe as well as lake views. The unit has 3 beds.

Max 4 guests 241 2 bedrooms 2 bathrooms

Hotel Policies

Check-inFrom 14:00 to 23:30
Check-outFrom 10:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Last updated: Apr 11, 2024, 11:29 AM

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