Sign In / Sign Up

Motel Santaviva

Hotel

Mutanda Road

10 nights, 2 adults

USD$281

Includes taxes and charges

10 nights, 2 adults

USD$281

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Friendly staff
17 mentions

Great hostel with very friendly and helpful staff

The staff were really friendly and helpful

Great location
6 mentions

The location is perfect, right in the city center, and everything was clean and …

The accommodation has a convenient location

Clean rooms
4 mentions

Place was clean

Rooms are clean and nicely furnished

Good value
4 mentions

Very friendly manager Good food Location Price quality very good

Ivan the owner helped us book the gorilla trekking for a very fair price

Comfortable rooms
3 mentions

Basic room and facilities but comfortable enough

They were extremely helpful and caring with our motorcycle parking and arranged …

Breakfast available
3 mentions

Breakfast is ok

Breakfast was good

Overview

Situated in Kisoro, 12 km from Mgahinga Gorilla National Park, Motel Santaviva features accommodation with a shared lounge, private parking, a terrace and a bar. This 4-star hotel offers room service, a concierge service and free WiFi. The accommodation offers airport transfers, while a bicycle rental service is also available. All rooms at the hotel are fitted with a seating area. At Motel Santaviva the rooms are fitted with bed linen and towels. The accommodation offers an à la carte or continental breakfast. At Motel Santaviva you will find a restaurant serving African and American cuisine. Vegetarian and halal options can also be requested. The area is popular for cycling, and car hire is available at the hotel. The nearest airport is Ruhengeri Airport, 37 km from Motel Santaviva.

Traveller reviews

M

Marcelo

couple

January 10, 2026

2

Not recommended

Breakfast is ok

M

Marcin

solo_traveller

December 4, 2025

8

I recommend this palce

Great hostel with very friendly and helpful staff. The location is perfect, right in the city center, and everything was clean and well-maintained. I had a really pleasant stay and would definitely recommend it

E

Evguenia

extended_group

August 31, 2025

7

The staff were really friendly and helpful. The accommodation has a convenient location. We had dinner there and the food was good!

L

Louisa

solo_traveller

May 10, 2025

5

Place is clean and Staff are nice, it is basic but you get what you pay for.

Staff were very friendly. Breakfast was good. Place was clean.

M

Michael

couple

March 2, 2025

10

Super helpful!

Incredibly helpful staff. Ivan not only helped us book bus tickets, but also brought us to the bus stop and waited with us until it came, which was a couple of hours. We would have been lost without him.

K

kunihiro

solo_traveller

January 28, 2025

10

So friendly and good service

H

Hans

extended_group

January 22, 2025

8

Very friendly manager Good food Location Price quality very good

A

Angus

solo_traveller

December 8, 2024

9

Food was decent with a good selection on the menu. I did have to send back my dinner though because the hamburger was served cold. The staff and owner are very friendly and most speak good English. Rooms are clean and nicely furnished.

B

Benji

couple

November 21, 2024

8

Amazing Base for Gorilla Trekking on a Tighter Budget

Friendly and helpful staff. Kule, Trust and Rachel were attentive and supportive and enthusiastic. Ivan the owner helped us book the gorilla trekking for a very fair price. It's a perfect base to go gorilla trekking on a tighter budget. I would highly recommend booking through Ivan and staying here for the trekking. Ivan himself was away, so perhaps we didn't get the perfect experience previous reviews suggest! But he was very helpful and responsive from afar.

J

Jonathan

extended_group

November 11, 2024

10

Ivan is great, very helpful thank you for looking after us. Jon & Dylan

M

Michelle

couple

September 5, 2024

8

Good base in Kasoro.

Basic room and facilities but comfortable enough. Location is good. Ivan the host is a great source of information and happy to assist with anything. He makes the place.

M

Mark

solo_traveller

August 10, 2024

7

A decent option if you are on a budget and want to stay in town.

A decent option if you are on a budget and want to stay in town. Staff were friendly and helpful. Nice court yard to chill out in.

L

Luca

couple

July 20, 2024

10

Perfect

It‘s an amazing place in Kisoro. It’s clean, big and cozy. The staff and the manager Ivan are incredible friendly and helpful. He took us for a walk through the authentic Kisoro and showed us the best sunset-viewpoint. He helped us planning all our activities in Uganda and we booked our Gorilla trekking experience with them. We can highly recommend to do this as well. We would stay there anytime again!

S

Stefan

couple

June 2, 2024

7

This place isn't the greatest - but is there better in town? Managers are great.

The interim manager was great - she was super friendly and helpful. The head manager was out of town but we met him the morning we checked out - he was also super friendly, caring. Food was fine. Fine location. They were extremely helpful and caring with our motorcycle parking and arranged to have it stored in the locked courtyard of a neighboring business (there is no secure parking on the premises, and they didn't feel comfortable with our bike parked on their terrace, even if locked to a post). Food was tasty.

T

Tonio77

couple

February 27, 2024

8

Quality price ratio

B

Bernhard

extended_group

February 20, 2024

10

Steaming hot showers, clean rooms, helpful staff, delicious and healthy breakfast was included. I honestly do not know w

Exceptionally helpful and kind staff, especially the owner Ivan. He showed us around town and even took us on a small hike and bike tour.

M

Mace

couple

February 12, 2024

10

Great hostel in a great location but what makes it truly exceptional is Ivan. We’ve travelled quite a lot and not sure

B

Bo

extended_group

February 10, 2024

6

Nice people, good location, but slightly overpriced

The staff and the owner were really nice. The breakfast was really good, particularly the samosas. There is a covered courtyard. The parking in the street was safe, as there is a bank next door with guards.

J

Jonny Sweet

solo_traveller

February 2, 2024

10

Ivan is the best host imaginable

Ivan was an incredible host. Not only did he sort out my gorilla tracking excursion at a very reasonable price, but he also came to Rwanda to meet me and collect the money since the permit has to be paid for in cash. I was a little apprehensive about handing over that amount of money but he went out of his way to allay my concerns and I found him extremely trustworthy. He also helped me with my onward travel plans. I can't recommend him enough.

L

Liezel

solo_traveller

January 26, 2024

10

Really good place to stay. Ivan is an exceptional host and goes above and beyond. The communication and information supplied was quick and accurate. Ivan and his team make guests feel welcome and special. Highly recommended.

Facilities

Activities

Canoeing, Hiking, Cycling, Nightclub/DJ, Evening entertainment, Stand-up comedy, Movie nights, Walking tours, Bike tours, Happy hour, Tour or class about local culture, Live music/performance, Live sport events (broadcast), Beauty Services, Make up services

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Board games/puzzles

Food & Drink

Coffee house on site, Wine/champagne, Fruits, Breakfast options, Special diet menus (on request), Breakfast in the room, Bar, Restaurant

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized

General

Bicycle parking, Family rooms, Designated smoking area

Internet

WiFi, Free WiFi, Internet services

Outdoors

BBQ facilities, Terrace, Outdoor furniture, Outdoor fireplace

Parking

Accessible parking, Parking, Parking on site, Private parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed

Reception services

Invoice provided

Safety & security

24-hour security, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals, Face masks for guests available

Self check-in

Passport/ID information collected online before you arrive, Lockbox key collection at the property, Lockbox key collection near the property

Services

Shuttle service, Daily housekeeping, Grocery deliveries, Airport shuttle (additional charge), Lockers, Shared lounge/TV area, Fax/photocopying, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Room service, Airport shuttle, Laundry, Packed lunches, Car hire, Currency exchange, Ironing service

Transport

Public transport tickets, Airport pick up, Airport drop off

Deluxe Double Room

Providing free toiletries, this double room includes a private bathroom with a bath, a shower and slippers. A seating area, a desk, a balcony and a private entrance are provided in this double room. The unit offers 1 bed.

Max 2 guests 7 1 bedroom 1 bathroom
Deluxe Double Room (2 Adults + 1 Child)

Offering free toiletries, this double room includes a private bathroom with a bath, a shower and slippers. The double room offers a private entrance, a minibar, as well as a balcony and an outdoor dining area. The unit has 1 bed.

Max 3 guests 7 1 bedroom 1 bathroom
Basic Triple Room with Shared Bathroom

The triple room offers a private entrance, a minibar, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 3 beds.

Max 3 guests 7 1 bedroom 1 bathroom
Budget Twin Room

The twin room features a private entrance, a minibar, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 2 beds.

Max 2 guests 7 1 bedroom 1 bathroom
Deluxe Single Room

The single room offers a private entrance, a minibar, a balcony with garden views as well as a private bathroom featuring a bath.

Max 1 guests 6 1 bedroom 1 bathroom
Economy Single Room

Offering free toiletries, this single room includes a shared bathroom with a shower and slippers. The single room offers a private entrance, a minibar, a seating area along with an outdoor dining area. The unit has 1 bed.

Max 1 guests 6 1 bedroom0

Hotel Policies

Check-inFrom 00:00 to 00:00
Check-outFrom 00:00 until 10:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printNo special policies listed.
Last updated: Apr 11, 2024, 11:57 PM

Price Watch

Email me price updates for Hotel Motel Santaviva

Each day we'll check prices and send you an email for your selected dates at Motel Santaviva.

If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.

Enter your name
Enter your email

Write Review

Share your experience with other travellers.
Hotel Ratings (Click to select a rating)
Service
Rooms
Location
Loading...
Motel Santaviva - 4 Star Hotel in Kisoro