Great location Great value for money

Great location Great value for money

“Great location”

Excellent location Great value for money

“Exquisite”

Service is excellent

Staff Room

“Despite a few issues, my stay was overall enjoyable.”

balanced: ⸻ My stay at the Gaolf Hotel was overall very good. The location is excellent, the property is beautiful, and the atmosphere is pleasant. The staff working in the restaurant and bar — both the ladies and the gentlemen — were amazing. They were very friendly, professional, and welcoming throughout my stay. However, I was disappointed with the reception service. I arrived on 1st February 2026 between 15:00 and 17:00. There were two receptionists at the desk. I greeted them three times, but neither of them responded. It was only after I said, “I’m greeting you, but no one is responding,” that they reacted — and even then, it felt like a forced smile. This was very strange and disappointing, as first impressions are very important. That said, there was one gentleman at reception who spoke English (I believe he mentioned he had been in South Africa before). Unfortunately, I forgot his name, but he was very professional and welcoming. Credit to him for his excellent service. I stayed from 1st February until 13th February. I would also like to mention that more attention should be given to the bed linen and bedding. It seemed as though the sheets were not always properly changed, but rather just adjusted or fixed. I spoke with housekeeping several times regarding the bedding equipment, and I hope this feedback will be taken into consideration. There was also an incident one night in the kitchen. I ordered beans and rice, but the food was not good and tasted off, so I had to send it back. The staff kindly offered to replace it with something else, which I appreciated, but I did not want to be a burden and decided not to order another meal to avoid further disappointment. I believe the chef should review the food quality. However, I must say that the breakfast was very good. Overall, aside from the reception experience and bedding concerns, my stay was enjoyable.

“Professional staff , reception very professional”

Location and price

Food quality and variety

The food of the place

Brackfast is imaging and staff is very friendly I like hotel manager Mr Gunjan he was helping me for everything enjoy my stay

“Bad experience”

the location of the Hotel

I liked the location close to most official places and shops and very quiet area

“A pleasant stay, except the mosquitoes seemed to have enjoyed me the most 🤭”

Comfort and friendly staff

“Friendly, affordable, and great meals and beautiful rooms.”

The hotel was clean with a very friendly staff.

The location , the staff, and the place was neat

“good central location with basic amenities at reasonable price”

Positive: Good divers breakfast,

Great location, in a quiet part of the city

“The stay was pleasant until the last day when they tried to get more money from us”

Be very vigilant when it comes to prices

“Could have been better really, but spoiled by a greedy manager”

Generally the stay was good except that in the end we requested extended stay and the reception agreed. Only the manager to come and charge us after an hour of check out, claiming that it was a misunderstanding. We thought that was unethical.

The location is not bud ,Ken shopping mall is walking distance ,food is oky ,wifi is strong Si