Rooms without ac

“I can recommend the hotel to others”

No reading table and chair in room 405. The chair seen is good for visitors

“I enjoyed Kigali! Clean and peaceful”

The staff is very friendly, the food taste is great, fresh and healthy. They are very generous with food. The guy who was assisting with serving food (i forgot his name🫣, extremely professional) & pays attention to details.

“Great !”

Friendly staff members. Facility was clean and safe

“I actually enjoyed my stayed at the hotel their staff were so friendly and professional. I love the breakfast.”

The cleanest and the location.

Everything was okay, the staff were very helpful and resourceful especially Miguel and the night shift waiter I didn't get the name well.

Location was great and breakfast was full of variety fruits

All

Location and cleanliness

The location and cleanliness

“Great stay and will come back”

Great breakfast

It was absolutely, limitted but very high and enjoyable

“friendly serve claim good position”

great service

I liked too much the wonderfull welcome. The professionalism of the staff, especially the waiter for the evening. A good guy. Really, my spouse and I enjoyed

Misrepresentation of pictures and lies about facilities

“Satisfactory”

Neat and within the city center

Excellent location Helpful staff Clean, Good Value for Money

“Great stay and welcoming staff”

Great stay

Breakfast

“Excellent value, good restaurant with a view.”

I like returning to this hotel. It's good value, centrally located, and its restaurant is truly excellent. The restaurant is open to hotel guests only, which Im not sure is an advantage really (you can bring your own guests only), but it is a beautiful terrace with a great view over the bustling streets below. The staff are really great. I would like to specially distinguish Miguel at the reception, who must have been trained at Sheraton at least - the one person there that would certainly fit any five-star hotel in Europe. Then restaurant is really good, especially beef dishes, although you may expect some differences in approach, for example Spaghetti Bolognese I guess should use thicker pasta and the addition of some spices might shock an Italian (cinnamon?). But still very good! The booking.com reservations include a room with a balcony, but not all rooms at this price include one, so make sure you get it while checking in.