Serena Khaplu Palace
Serena Khaplu Palace, Chaqchan Road, Sargiab، Khaplu
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Why people book this hotel
“I extended my stay for one more night and the staff was so accommodating”
“Very helpful staff”
“The rooms are extremely well appointed for a historic building”
“Once visitors leave at 18:00hrs the hotel is much quieter”
“The location and ambiance”
“Superb location”
“Dont miss the balcony for breakfast or dinner (there is a small and big one to c…”
“Breakfast is buffet style”
“Wifi, hot water etc all perfect”
“The WiFi was speedy and I could easily access all the content I needed”
“Comfort and clean”
“Our room was spotless, equipped with a comfortable bed and really good WiFi”
Overview
Featuring free WiFi throughout the property, Serena Khaplu Palace offers accommodation in Khapalu. Guests can enjoy the on-site restaurant. Free private parking is available on site. Each room at this hotel is air conditioned and is fitted with a flat-screen TV. Some units feature a seating area where you can relax. Certain units have views of the mountains or lake. All rooms come with a private bathroom fitted with a shower. For your comfort, you will find bath robes and slippers. There is free shuttle service, a 24-hour front desk, a business centre and gift shop at the property. The hotel also offers a car hire. Skardu Airport is 107 km from Serena Khaplu Palace.
Traveller reviews
Muhammad Jalal Ud Din
solo_traveller
May 21, 2026
Its surely a national heritage and Serena has surely done a good job maintaining it
Zahra
couple
May 3, 2026
“Exceptional hospitality and amazing food 🥘”
The palace, khaplu itself, the people, the food. I don’t have enough words to express what a wonderful weekend I had. I extended my stay for one more night and the staff was so accommodating. Especially Shakir Bhai, such an angel to be around. Recommended us so many places to visit, made sure my birthday arrangements were perfect and made us feel welcome and safe. I will forever remember this and I can’t wait to be back here. Lovely 1000/10 recommended. I’ve been to the shigar fort Serena as well but this one takes the cake. Give your staff a raise, they’re all amazing!
Haseeb Ur
couple
March 28, 2026
The location and ambiance.
Katerina
solo_traveller
September 8, 2025
“Historical palace in great setting”
Beautiful historical palace set in stunning gardens and with amazing view. Very helpful staff. Dont miss the balcony for breakfast or dinner (there is a small and big one to choose from). And if you have a chance, watch a polo match - polo ground just outside the property.
Bianca
solo_traveller
August 27, 2025
“Great experience”
The rooms are extremely well appointed for a historic building. The view is beautiful, and everything works. This is more than a hotel, it is an experience in a way of life that no longer exists. Good local Balti food options available as well at the restaurant which I appreciated. Wifi, hot water etc all perfect.
Haroon
family_with_children
June 22, 2025
“Overall a nice experience.”
Nice and cozy. Small place but very well maintained Stone walls and furnishings are very aesthetic Khaplu fort itself has some very nice balconies
Andy
solo_traveller
April 13, 2025
“Fresh air and apricot blossoms.”
Superb location. Once visitors leave at 18:00hrs the hotel is much quieter. Being a heritage site it attracts many visitors throughout the day. There are local walks and the staff are very helpful in giving directions or arranging a guide. I set off alone and found what I wanted with ease. The restaurant offered good choice of cuisines and good quality. Breakfast is buffet style. The WiFi was speedy and I could easily access all the content I needed. And keep in touch with loved ones.
Syed
couple
August 29, 2024
“Not a pleasent stay. This property doesn't entitle 5 star.”
Very good location. Tasty food and very pleasent staff. Ehtesham was very nice server.
Joanna
couple
August 10, 2024
Breakfast, beautiful garden, and complimentary tour of the palace
Ali
family_with_children
August 4, 2024
No ceiling fan or Ac was available. Breakfast was also ok
SOMPONG
extended_group
July 21, 2024
“Fabulous stay in Khaplu”
Comfort and clean
zaheer
couple
August 19, 2023
Room swervice facility Iron in room Responsive staff to gusts requests
Nazia
family_with_children
July 1, 2023
“Great stay, lovely staff”
Beautiful place, very luxurious
Amal
couple
July 1, 2023
“Beautiful location. Worth a visit but not a stay”
The palace is beautiful. Extremely serene and peaceful. Surrounded by the most breathtaking mountains, it's an ideal place to disconnect, relax and unwind. The restoration has been done flawlessly, maintaining the integrity and authenticity of the site. The experience of staying in a fort, surrounded with so much history, is truly unique and incomparable. Our room was spotless, equipped with a comfortable bed and really good WiFi.
Hannah
family_with_children
June 27, 2023
The room was brilliant and was based in the Palace part of the hotel. Excellent food and grounds. The restaurant staff in particular went above and beyond. Thankyou.
Sajid
couple
June 13, 2023
it was restored nicely and the stay was comfortable. staff was cooperative
Usama
couple
May 30, 2023
“Average.. not worth the travelling hours”
The location, staff & beds were good
M Ahsan
extended_group
May 29, 2023
“Never book from the application. Book at site, it’ll be cheaper”
Good historical experience. Better to just visit for a day and travel further towards Minimurg
Raafay
family_with_children
September 27, 2022
“Enchanting place, a must visit!”
Great service, friendly staff who go out of the way to make you comfortable!! Place is beautiful and serene. A must visit!
Dominique
couple
August 14, 2022
“This was our 3d visit and our 3 days there were as enjoyable as ever, even if the room was overprice”
Both breakfast and dinner excellent. Very attractive heritage room with lovely textiles. Lovely gardens and great views.
Facilities
Entertainment and family services
Board games/puzzles
Food & Drink
Fruits, Snack bar, Restaurant, Breakfast in the room
General
Non-smoking rooms, Heating, Air conditioning, Designated smoking area, WiFi available in all areas
Internet
WiFi, Free WiFi, Internet services
Outdoors
BBQ facilities, Garden, Terrace, Outdoor furniture, Outdoor fireplace
Parking
Street parking, Parking on site, Private parking, Parking, Free parking
Services
Car hire, Ironing service, Airport shuttle, Business centre, Laundry, Dry cleaning, Room service, Meeting/banquet facilities, 24-hour front desk, Fax/photocopying, Luggage storage, Concierge service, Trouser press, Airport shuttle (free), Daily housekeeping
Standard Room
Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a seating area, a wardrobe as well as lake views.
Heritage Suite
Offering free toiletries and bathrobes, this suite includes a private bathroom with a shower and slippers. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a seating area, a wardrobe as well as lake views. The unit has 2 beds.
Royal Suite
Offering free toiletries and bathrobes, this suite includes a private bathroom with a shower and slippers. The spacious air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a seating area, a wardrobe as well as lake views. The unit offers 1 bed.
Hotel Policies
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