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The Palms Hotel

Hotel

820 White Street

hotel
hotel

Why people book this hotel

Comfortable rooms
11 mentions

Room was spacious and adaptable

The room was clean and a good size

Clean rooms
10 mentions

We received a lovely welcome at the front desk The rooms were clean, comfortable…

Clean with high level of towelling and bedding

Pool
10 mentions

The pool was a bonus after a long day on Duval Street

It was beautiful, nice ambiance, nice pool, great place, great location

Breakfast available
6 mentions

We were pleasantly surprised by the choices at breakfast considering the size of…

Typical old style key west building with lots of character Nice pool area Good…

Great location
5 mentions

Clean good pool great location 👍

The location was in a lovely neighbourhood, away from the busy streets so it fel…

Friendly staff
2 mentions

The personnel was very kind and helpful and changed a room for us to a higher f…

The staff is friendly and attentive

Overview

Located just 1 mile from historic Duval Street, this Key West hotel features a heated swimming pool and a daily continental breakfast. Free WiFi is available throughout the property. A flat-screen TV with cable channels are available in each room at The Palms Hotel. A ceiling fan and telephone are included. Select rooms offer a seating area and kichenette. A picnic area and barbecue are accessible as well. Bicycle rentals are offered. The daily continental breakfast is served poolside and includes pastries, juices, and fresh fruit. The Southernmost Point is just 1.1 miles from this hotel. Guests will be 9 minutes’ drive from Key West International Airport.

Traveller reviews

K

Kevin

couple

June 8, 2026

10

Location perfect

Clean good pool great location 👍

N

Nicola

extended_group

June 2, 2026

9

Lovely place to stay and would recommend

We received a lovely welcome at the front desk The rooms were clean, comfortable and a decent size. We were pleasantly surprised by the choices at breakfast considering the size of the hotel and space available to serve it. The location was in a lovely neighbourhood, away from the busy streets so it felt safe to walk to late at night and there was little noise. The pool was a bonus after a long day on Duval Street!

C

Colin

solo_traveller

May 27, 2026

8

Quality, pretty and relaxing.

Room was spacious and adaptable. Clean with high level of towelling and bedding. Good shower.

Y

Yvonne

couple

May 19, 2026

4

Small space

Florida keys has a relaxed vibe, the hotel was close to Duval street and the pier.

N

Nathalie

couple

May 19, 2026

8

Beautiful hotel in a old town key west

It was beautiful, nice ambiance, nice pool, great place, great location

M

Meital Choona

solo_traveller

May 14, 2026

9

Beautiful stracture.

S

Simon

solo_traveller

May 13, 2026

8

A comfortable hotel with wonderful pool.

The hotel is incredibly picturesque. The room was clean and a good size. Pool was a welcome relief after being out in the sun all day.

W

Wilson

solo_traveller

May 12, 2026

10

Lovely hotel. Typical old style key west building with lots of character Nice pool area Good breakfast Nice clean room which wasn't the biggest but met our requirements

W

Wilson

solo_traveller

May 12, 2026

10

Lovely hotel. Typical old style key west building with lots of character Nice pool area Good breakfast Nice clean room which wasn't the biggest but met our requirements

W

Wioletta N.

solo_traveller

May 6, 2026

10

A very nice and comfortable hotel located within a walking distance to the town centre. The room was impeccably clean and we enjoyed the swimming pool very much. The personnel was very kind and helpful and changed a room for us to a higher floor. It was a great stay!

A

Andrii

solo_traveller

May 5, 2026

10

A very cozy, clean, and comfortable hotel to stay in. The rooms are neat and well-maintained, everything was at a high level. The breakfasts were very tasty. There is a nice pool on the property where you can relax and enjoy your time. The staff is friendly and attentive. For the price, this is an excellent option — everything was perfect!

C

Cindy

solo_traveller

May 4, 2026

8

It was exactly the type of accommodation we needed. Nice and quiet.

A

antonia

family_with_children

May 3, 2026

7

Cockroaches and old

D

Diana-Alexandra

solo_traveller

April 25, 2026

10

Amazing building, loved everything

A

Armand

couple

April 20, 2026

10

Great hotel, the perfect style you expect in Key West. The room was clean, quite and cosy. The breakfast around the pool is good. 5 minutes in Uber to Duval street.

B

Berthold

couple

April 19, 2026

9

Perfect location with Caribbean Flair

Ambiente & Flair

A

Anna

extended_group

April 15, 2026

10

Very pleased with my stay at this hotel

Very comfortable . Everything we needed. Great location. Very clean.

S

Simone

family_with_children

March 28, 2026

9

The Tiki Bar for a casual breakfast.

B

Bridget

extended_group

February 25, 2026

9

Great price!

Pool warm, quiet, tropical, beds small but comfy

J

Jeffrey

couple

February 14, 2026

9

Nice residential location in fine old historic traditional . Staff were friendly and reception was helpful. Rooms were v

It’s old fashioned style and historic architecture.

Facilities

Activities

Golf course (within 3 km), Happy hour

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options, Wine/champagne

Food & drink safety

Physical distancing in dining areas, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized

General

Bicycle parking, Non-smoking rooms, Family rooms, WiFi available in all areas, Pets allowed, Safety deposit box, Non-smoking throughout, Air conditioning, Designated smoking area

Internet

Internet services, WiFi, Free WiFi

Outdoors

Outdoor pool, Outdoor furniture, Picnic area, Outdoor pool (all year), BBQ facilities, Garden

Physical distancing

Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Swimming Pool, Swimming pool, Sun loungers or beach chairs, Sun umbrellas, Heated pool, Pool/beach towels, Pool bar

Safety & security

24-hour security, Key access, Smoke alarms, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, Face masks for guests available

Self check-in

Check-in kiosk in the lobby, Lockbox key collection at the property

Services

Room service, Tour desk, Fax/photocopying, Luggage storage, Concierge service, Vending machine (drinks), Vending machine (snacks), Daily housekeeping

Bi Level Attic Suite

This family room features a microwave, small refrigerator, and bathrobe. Not Pet-Friendly Since it is also called the Attic Suite keep in mind that there is limited head space.

Max 5 guests 61 1 bedroom 1 bathroom
King Room

The double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. This double room features a wardrobe and a flat-screen TV. The unit has 1 bed.

Max 2 guests 16 1 bedroom 1 bathroom
Petite Single Room

This smaller double room features a flat-screen TV, alarm clock, and private bathroom. Not Pet-Friendly

Max 2 guests 11 1 bedroom 1 bathroom
Queen Room

This room features a flat-screen TV and an en suite bathroom. Limited Pet Friendly Room

Max 2 guests 16 1 bedroom 1 bathroom
Deluxe King Room

This loft-style suite features a king bed, a sofa bed, a microwave and a refrigerator. The upper level is only accessible by stairs. Decor may vary. Not Pet-Friendly

Max 2 guests 23 1 bedroom 1 bathroom
Double Room with Two Double Beds

This room features a flat-screen TV and an en suite bathroom. Limited Pet Friendly Room

Max 4 guests 18 1 bedroom 1 bathroom
Quadruple Room with Private External Bathroom

Not Pet-Friendly

Max 4 guests 20 1 bedroom 1 bathroom
Standard Queen Room with Two Queen Beds

Not Pet-Friendly

Max 4 guests 20 1 bedroom 1 bathroom
Family Suite

This suite comes with 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. In the well-equipped kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This suite is air-conditioned and has a seating area with a flat-screen TV, a tea and coffee maker, a dining area, a wardrobe, as well as a sofa. The unit has 2 beds.

Max 4 guests 37 2 bedrooms 1 bathroom
Junior Suite

Featuring a balcony with city views, the Junior Suite includes coffee-making facilities, a private bathroom, and a seating area complete with a 49-inch flat-screen TV. Pet Friendly Room.

Max 2 guests 46 1 bedroom 1 bathroom
Suite

Welcome to Palms Villa, your private retreat at 820 White Street in the heart of Key West, Florida. This thoughtfully designed suite features a plush king-sized bed, a modern bathroom with a walk-in glass shower, and a cozy living space with a large TV and full kitchenette—perfect for both short visits and extended stays. Natural light and crisp white finishes throughout the room complement the warm wood floors, creating a calm, airy atmosphere ideal for relaxation. Step outside to your very own private porch, complete with a shaded dining area and tropical surroundings that give you a true island escape. Whether you’re staying for a night or a month, Palms Villa offers flexible daily, weekly, and monthly rates to suit your plans. Come experience comfort and convenience just steps away from all the charm and color of Key West.

Max 4 guests 37 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 22:00
Check-outFrom 08:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printGuests with same-day bookings must arrive before 22:00. Guests must be 21 years of age or older to check-in. Guests younger than 21 years of age must stay with a parent or guardian. Please note that credit card holder must be present at check-in. Please note a maximum of 2 pets are permitted. Only dogs 35 pounds or less can be accommodated. A fee will be charged for each pet per night plus tax. Select breeds cannot be accommodated. Contact hotel for details. Please be advised that, even though we are Pet Friendly, we have pet fees and limited Pet-Friendly Rooms. Here is our Pet Fee Chart: *The nightly rate is:* Pets up to 40 pounds – $35.00 + tax per night. Pets from 40-60 pounds (or 2 pets under 40 pounds) – $45.00 + tax per night. Pets 60+ pounds – $55.00 + tax per night. *Long-Term Stay Pet Policy:* 4 nights & over (pets up to 40 pounds) – $125.00/stay 4 nights & over (pets from 40 – 60 pounds) – $150.00/stay 4 nights & over (pets 60+ pounds) – $185.00/stay Reservations with more than one (1) dog or a Single dog over the size of over 40lb are required to get a King Room, Double Room, Family Suite, or Ashe Cottage. Pets are only allowed on the first floor, because of this, the hotel has a limited amount of pet-friendly rooms. A request at the moment of booking is highly encouraged to guarantee your pet-friendly room. Pets are NOT ALLOWED inside the pool.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 12, 2024, 1:16 AM

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