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Island City House

Hotel

411 William Street

hotel
hotel

Why people book this hotel

Great location
14 mentions

Location and swimmingpool

The location is fantastic only 5 minutes from Duval street

Pool
7 mentions

Heritage building, and a nice pool - but it doesn't quite look like the pictures…

Beautiful property, pool, good location

Comfortable rooms
6 mentions

Great Location and in the Bedroom Apartment we had a lot of space

Beds were very comfortable

Clean rooms
3 mentions

The room itself was cleaned inside regularly and the pool (a rarity in old town …

Lovely and clean and great location

Friendly staff
1 mentions

The staff were very helpful and nice

Good value
1 mentions

Overview

Offering an outdoor pool, this historic Key West Island City House hotel is 2 minutes’ walk from the Key West sea port. Features include free WiFi, garden, and rooms with a kitchen. A seating area, en suite, and hardwood floors are provided in each Victorian-inspired room. Island City House extras include cable TV, towels, bed linen. Guests can explore the garden and terrace areas of Island City House. Luggage storage and laundry facilities are offered and other available services include car hire and bicycle hire. The hotel is also 12 minutes’ walk from the Key West Aquarium and Sunrise Pier. Guests will also be 960 metres from Mallory Square and Key West Museum of Art & History.

Traveller reviews

F

Frikkie Du Preez

solo_traveller

May 29, 2026

7

Location and swimmingpool

N

Niall

couple

May 27, 2026

8

Great location in the heart of old town key west

The location is fantastic only 5 minutes from Duval street. The room itself was cleaned inside regularly and the pool (a rarity in old town key west) was so worthwhile after a long day in the heat.

L

Lyndal

couple

May 3, 2026

10

Very enjoyable

Lovely and clean and great location. The staff were very helpful and nice.

S

Stephanie

family_with_children

April 15, 2026

10

Close to town and Harbour! Great Location and in the Bedroom Apartment we had a lot of space.

S

Shona

extended_group

March 30, 2026

10

Great area, very comfortable rooms, close to everything

Close to everything. Beds were very comfortable

S

STUART

couple

December 4, 2025

4

Overpriced. Charming heritage building, but outdated decor, small bed and in real need of updating.

Location in Key West was good, short walk to Duval Street and Mallory Square. Exterior of the properties are charming and in keeping with old Key West. Heritage building, and a nice pool - but it doesn't quite look like the pictures in real life.

P

Paul

couple

September 24, 2025

10

Had a great stay at Island city house, beautiful property with a great pool. Near attractions, shops, bars and restauran

Beautiful property, pool, good location

N

Nathalie

family_with_children

August 9, 2025

10

Lovely accomodation at the heart of historic old town

Superb location with lovely amenities and a nice pool.

E

Emelie Jungevall

family_with_children

July 23, 2025

10

Very nice and beautiful hotel. Highly recommend!

Very nice and beautiful hotel. Location was perfect! We wanted to stay at a hotel that gave us a true Key West vibe, and we feel the hotel really lived up to that expectation. Highly recommend!

K

Kamy

family_with_children

July 10, 2025

10

Wonderful

Everything was great. The grounds are lush and tropical, and the greeter, "Bert" was very welcoming and made us feel at home. I have not one bad thing to say. This is a place we will always return to, with great memories. ❤

V

Valdís Anna

extended_group

July 2, 2025

9

Wonderful hotel and perfect location

D

derrick

family_with_children

July 1, 2025

10

Had the best two days stay. Location was great and the area had great vibes.

Authenticity and colonial

V

valérie

family_with_children

June 2, 2025

10

everything was perfect!

everything !!! from the welcome to the check out it was fabulous! the vibe was amazing, beautiful pool and decor. we were able to rent some bikes, which made the trip even smoother. thank you so much !

B

Barlow

extended_group

May 20, 2025

5

Great location and external facility’s- Unit 2 really on for 2 people.

Its location, history and character, gardens and pool area, bike hire

R

Rebecca

family_with_children

April 28, 2025

9

We stayed an Island city house for 5 nights as a family of 4. The room was great and having a kitchen as a real bonus. T

Loved the location, walkable to all the big spots. Loved the room layout so handy having a kitchen.

A

andrew

couple

April 21, 2025

10

Great Character

Great character the apartment and grounds were very impressive spotlessly clean and the location was close to Duval street

P

Patricia

couple

March 15, 2025

10

Marvellous stay, everything surpassed our expectations

We loved the tropical garden and the unique style of the rooms, the fact we had bikes on the property and everything we needed was close by.

J

James

couple

March 4, 2025

8

Great hotel and location apart from traffic noise.

Great location, garden and charm

M

Martin S. 66

family_with_children

February 22, 2025

8

Beautiful garden, nice room.

C

clive

family_with_children

February 13, 2025

8

Great location - fun town

Location is great

Facilities

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options

Food & drink safety

Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized

General

Bicycle parking, WiFi available in all areas, Non-smoking rooms, Facilities for disabled guests, Family rooms, Heating, Air conditioning, Designated smoking area

Internet

WiFi, Internet services, Free WiFi

Outdoors

Outdoor furniture, Garden, Terrace, Outdoor pool, Sun terrace, Outdoor pool (all year)

Physical distancing

Cashless payment available, Physical distancing rules followed

Pool and wellness

Fence around pool, Swimming pool, Swimming Pool, Heated pool, Pool/beach towels, Shallow end

Safety & security

Key access, Smoke alarms, Fire extinguishers, Carbon monoxide detector

Safety features

Thermometers for guests provided by property, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Services

Concierge service, Private check-in/check-out, Daily housekeeping, Fax/photocopying, Luggage storage, Laundry, Tour desk

Island City Queen Porch

Featuring a garden view, this double room features a seating area, dining area, and kitchen. Décor may vary.

Max 2 guests 28 1 bedroom 1 bathroom
Arch House Two-Bedroom

This two-bedroom suite features a balcony and ceiling fan. A fully equipped kitchen is provided.

Max 5 guests 46 2 bedrooms 1 bathroom
Cigar House King

This suite features hardwood floors as well as a balcony and a ceiling fan. A fully equipped kitchen is provided.

Max 4 guests 45 1 bedroom 1 bathroom
Cigar House One-Bedroom Queen Suite

This one-bedroom suite has a balcony and a fully equipped kitchen. A living room is also featured.

Max 4 guests 42 1 bedroom 1 bathroom
Deluxe Queen Suite

Boasting a private entrance, this air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The suite has parquet floors, a seating area with a flat-screen TV, a tea and coffee maker, a dining area as well as city views. The unit has 2 beds.

Max 2 guests 36 1 bedroom 1 bathroom
Island City House One-Bedroom Suite

This one-bedroom suite features a fully equipped kitchen and a living room with a flat-screen TV and a sofa bed.

Max 4 guests 36 1 bedroom 1 bathroom
Island City House Two-Bedroom Suite

This two-bedroom suite has a balcony, seating area, and a sofa bed. A fully equipped kitchen is provided.

Max 5 guests 51 2 bedrooms 1 bathroom
Two-Bedroom Suite (Arch House)

This 2-bedroom suite features a fully equipped kitchenette and a private bathroom. A sofa bed is also provided. Please note the room type and bed type will be allocated upon check-in. It might be a higher room category but is subject to availability upon arrival.

Max 6 guests 36 1 bedroom 1 bathroom
Arch House Street Queen Studio

Offering a city view, this studio has a balcony, microwave, and stovetop. Décor may vary.

Max 2 guests 28 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 00:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printGuests must be 25 years of age or older to book. Please note that all cancellations are subject to a cancellation fee. Contact the property for more details. The hours of operation to include the last same-day booking will be taken until 6pm.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Last updated: Apr 12, 2024, 1:16 AM

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