HOTEL KARUIZAWA CROSS
Karuizawa 601-1
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Why people book this hotel
“Comfortable nice stay and friendly staffs”
“Service was very good”
“Unique layout of hotel lobby and room”
“The room was spacious and nicely decorated though a bit dark”
“Great location”
“Location was excellent, with the Ginza shopping street just a few steps away”
“The room is clean and we are able to get extra amneties from the front desk”
“Clean and modern”
“Tasty breakfast”
“Breakfast was good”
“Free comfortable parking lot”
“Location, parking, staff,”
Overview
HOTEL KARUIZAWA CROSS has a garden, shared lounge, a restaurant and bar in Karuizawa. With free WiFi, this 3-star hotel offers a ski pass sales point and a concierge service. Some units at the property feature a terrace with a city view. The hotel will provide guests with air-conditioned rooms offering a desk, a kettle, a fridge, a safety deposit box, a flat-screen TV and a private bathroom with a bidet. At HOTEL KARUIZAWA CROSS all rooms have bed linen and towels. A buffet breakfast is available every morning at the accommodation. Guests at HOTEL KARUIZAWA CROSS will be able to enjoy activities in and around Karuizawa, like hiking, skiing and cycling. Usui Pass Railway Heritage Park is 18 km from the hotel, while Honmachi Machiyakan is 22 km from the property. The nearest airport is Matsumoto Airport, 87 km from HOTEL KARUIZAWA CROSS.
Traveller reviews
KC
solo_traveller
June 18, 2026
Unique layout of hotel lobby and room. Good size for 3 paxs though 1 need to go up the bunk bed. Comfortable nice stay and friendly staffs.
YARON
solo_traveller
June 13, 2026
Great location. The room was spacious and nicely decorated though a bit dark. Service was very good. Free comfortable parking lot. Tasty breakfast.
Mohd
solo_traveller
June 12, 2026
“Great stay at Karuizawa Cross Hotel”
The room has enough beds for 6 of us. The room is clean and we are able to get extra amneties from the front desk.
Wei Tho
extended_group
May 25, 2026
“A comfortable stay at a conveniently located hotel!”
Breakfast was good. Staff members were friendly and helpful. Room was quite spacious with a big bathroom. Location was excellent, with the Ginza shopping street just a few steps away. There were many eateries near the accommodation too.
Klay
couple
May 24, 2026
“Great base from which to explore Karuizawa. Stylish, convenient and comfortable.”
Spacious room and bathroom, very comfortable and big beds, super friendly staff and eco conscious business.
Chong Eng
solo_traveller
May 11, 2026
Breakfast was great
Lewis
couple
April 30, 2026
“Great location in a super cute town”
Very big rooms, good amenities. Friendly staff and great lobby/relaxation area. Heated floors were nice.
Anne
couple
April 18, 2026
“Great hotel with helpful, friendly staff.”
Good facilities, friendly helpful staff.
Anne
couple
April 14, 2026
“Comfortable, modern accommodation with helpful staff.”
Rooms with everything you need. Clean and modern. Staff were very helpful.
Fang yi
couple
March 31, 2026
“Thank you so much for the sweet and adorable gift! We were both incredibly touched. We had such a wonderful night stayin”
The service! Everyone is so nice and I felt so welcomed
Shor Har
extended_group
March 26, 2026
Very nice & quaint accomodation! Old Karuizawa Ginza street is just downstairs! About 8mins cab ride to Karuizawa Station.
Johan
couple
March 25, 2026
“I would book it again. Immediately.”
- Extremely friendly staff - Very clean rooms - Comfortable, modern beds - Located on the Main Street with many small shops and restaurants
Nicole
extended_group
March 24, 2026
“Would come back to stay again”
Great rooms, good location , friendly staff
Thadeus
couple
March 19, 2026
“Good location but not much else.”
Location is good.
Kylie
couple
March 19, 2026
“A wonderful stay in a gorgeous boutique hotel. Loved the town too. Will be back.”
We loved our stay here. The staff were lovely and the bar area lovely in Winter with a fireplace. The rooms were huge and bathroom nice. The location was good too. Would stay again for sure.
Amy
extended_group
March 18, 2026
“Comfortable stay in a prime location”
It was spacious and the location was great. Lots of shops and restaurants. We were lucky to get last minute deal, not sure how affordable it is normally.
Kylie
couple
March 2, 2026
“Absolutely loved our stay. Wouid recommend for sure.”
The hotel was so lovely. Staff were really friendly and helpful. Room was huge and modern and very clean. Location was excellent.
Saurabh
family_with_children
February 26, 2026
“Superb place.”
The staff was very helpful and friendly. Very spacious and clean rooms. It was a very comfortable stay and they also prepared vegetarian breakfast for us in the morning.
Pauline
couple
February 21, 2026
The staff was super nice and helpful, very welcoming. Location was perfect in the center of Karuizawa, easily accessible. The room was clean, smelled very nice and was spacious. Amenities were great too. The bar with the fireplace was a major plus.
Isa
extended_group
February 17, 2026
“Convenient”
Location, parking, staff,
Facilities
Activities
Golf course (within 3 km), Skiing, Cycling, Hiking, Temporary art galleries, Movie nights, Themed dinner nights, Live music/performance
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay, Property is cleaned by professional cleaning companies
Entertainment and family services
Baby safety gates
Food & Drink
Kid meals, Wine/champagne, Coffee house on site, Special diet menus (on request), Restaurant, Bar, Breakfast options
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas
General
Bicycle parking, Non-smoking rooms, Heating, Family rooms, Lift, Safety deposit box, Chapel/shrine, Air conditioning, Designated smoking area
Internet
WiFi, Internet services, Free WiFi
Outdoors
BBQ facilities, Sun terrace, Outdoor furniture, Outdoor fireplace, Garden
Parking
Parking, Free parking, Parking on site
Physical distancing
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Reception services
Invoice provided
Safety & security
24-hour security, Key access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Services
Fax/photocopying, Luggage storage, Meeting/banquet facilities, Business centre, Vending machine (drinks), Lockers, Shared lounge/TV area, Daily housekeeping, Concierge service
Ski
Ski pass vendor, Ski storage
Family Room with Terrace
This family room has air conditioning, soundproof walls, a flat-screen TV with satellite channels and a terrace. The unit has 5 beds.
Superior Family Room
The family room provides air conditioning, a private entrance, soundproof walls, a tea and coffee maker, as well as a flat-screen TV with satellite channels. The unit offers 4 beds.
Superior Family Room
The family room offers air conditioning, a private entrance, soundproof walls, a tea and coffee maker, as well as a flat-screen TV with satellite channels. The unit has 5 beds.
Superior Family Room
The family room provides air conditioning, soundproof walls, a tea and coffee maker, a safe deposit box and a flat-screen TV with satellite channels. The unit offers 4 beds.
Superior Family Room
The spacious family room offers air conditioning, soundproof walls, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV with satellite channels. The unit offers 6 beds.
Standard Double Room
The spacious double room provides air conditioning, soundproof walls, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.
Deluxe Twin Room
The spacious twin room features air conditioning, a private entrance, soundproof walls, a tea and coffee maker, as well as a flat-screen TV with satellite channels. The unit has 2 beds.
Standard Twin Room
The twin room offers air conditioning, soundproof walls, a tea and coffee maker, a safe deposit box and a flat-screen TV with satellite channels. The unit has 2 beds.
Superior Twin Room
The spacious air-conditioned twin room provides a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker and a safe deposit box. The unit offers 2 beds.
Deluxe Queen Suite
The suite provides air conditioning, tatami, a private entrance, soundproof walls and a flat-screen TV with satellite channels. The unit offers 2 beds and 2 futons.
Deluxe Queen Suite
The spacious suite offers air conditioning, tatami, a private entrance, soundproof walls, as well as a flat-screen TV with satellite channels. The unit has 2 beds and 4 futons.
King Suite
The spacious air-conditioned suite offers a flat-screen TV with satellite channels, a private entrance, soundproof walls and a tea and coffee maker. The unit offers 4 beds.
One-Bedroom Suite
The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker and a safe deposit box. The unit offers 1 bed.
Superior Suite
The suite offers air conditioning, a private entrance, soundproof walls, a tea and coffee maker and a flat-screen TV with satellite channels. The unit offers 4 beds.
Hotel Policies
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