Hotel Zumrat
Ermekova Street 112/5
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Why people book this hotel
“Friendly and helpful staff”
“It wasn't fair for its price”
“The room was huge, the bed was very comfortable, pillows and duvet were the best”
“The breakfast was very nice, we are vegetarian and were catered for with no issu…”
Overview
Centrally located in Karaganda, in a quiet area next to the Botanical Gardens, Hotel Zumrat features a sauna and indoor swimming pool. Free Wi-Fi and parking are also available. Rooms come with a flat-screen TV with satellite channels. The private bathrooms feature a bath or shower, hairdryer and free toiletries. Zumrat Hotel has a restaurant serving European and Kazakh cuisine. Karaganda Zoo is a short walk from the hotel. Karaganda Central Train Station is 4.5 km away, while Karaganda Airport is 12 km away.
Traveller reviews
Meherban
solo_traveller
March 16, 2026
It wasn't fair for its price. Only good thing about this hotel is the lady in the reception.
jane
couple
May 19, 2024
“If we are ever in the area we would love to stay there again, lovely place and lovely people.”
The room was huge, the bed was very comfortable, pillows and duvet were the best! We asked the receptionist for a recommendation , where would the local people eat, it was a fantastic recommendation, food the place everything. The breakfast was very nice, we are vegetarian and were catered for with no issues.
Rhut
extended_group
May 19, 2024
“Friendly and very helpful staff. Recommended.”
Friendly and helpful staff.
Facilities
Activities
Sauna, Indoor pool, Indoor pool (all year), Steam room, Spa lounge/relaxation area, Live sport events (broadcast)
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles
Food & Drink
Kid meals, Kid-friendly buffet, Wine/champagne, Fruits, Snack bar, Special diet menus (on request), Restaurant, Bar, Breakfast in the room, Coffee house on site, Breakfast options
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
Minimarket on site, WiFi available in all areas, Family rooms, Pets allowed, Non-smoking rooms, Non-smoking throughout, Air conditioning, Designated smoking area, Safety deposit box, Heating
Internet
Free WiFi, WiFi, Internet services
Parking
Free parking, Parking, Parking on site, Street parking, Accessible parking
Physical distancing
Cashless payment available, Physical distancing rules followed
Pool and wellness
Fence around pool, Swimming Pool, Heated pool, Pool/beach towels, Pool cover, Swimming pool
Reception services
Invoice provided
Safety & security
Carbon monoxide detector, Key access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Services
Shuttle service, Daily housekeeping, 24-hour front desk, Express check-in/check-out, Airport shuttle, Laundry, Room service, Meeting/banquet facilities, Private check-in/check-out, Shuttle service (additional charge), Airport shuttle (additional charge), Lockers, Shared lounge/TV area, Fax/photocopying, Luggage storage, Packed lunches
Transport
Airport pick up, Airport drop off
Comfort Double Room
A room with a large double bed. It features a flat-screen TV with satellite channels. The private bathroom comes with a bath or shower, hairdryer and free toiletries.
Classic Triple Room
Offering free toiletries, this triple room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned triple room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views. The unit offers 2 beds.
Standard Triple Room
Providing free toiletries, this triple room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned triple room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views. The unit offers 3 beds.
Studio
A studio with a sofa and flat-screen satellite TV. It has a kitchenette with a fridge, microwave and kitchenware. The private bathroom comes with a bath or shower, hairdryer and free toiletries.
Hotel Policies
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