Embassy Suites by Hilton Kansas City Plaza
220 West 43rd Street
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Why people book this hotel
“Room was amazing”
“Heat didn't work in the room”
“Breakfast was good”
“The food available for breakfast was good”
“Location was good, very short walk to plaza, very helpful stuff, good size room…”
“Found trash behind curtains and sofa, which makes me question how well they clea…”
“Good price for the Plaza area, room was spacious, comfortable and cool”
Overview
Within walking distance from Country Club Plaza premier shopping and historic Union Station, spacious guestrooms featuring separate sleeping and living areas along with modern facilities await guests at this all-suite hotel. Popular points of interest, including the Kansas City Zoo and the Bartle Hall Convention Center can be found only steps from the Embassy Suites by Hilton Kansas City Plaza front doors. Guests can also explore the Plaza Shopping District and Westport Entertainment Centre located nearby. With a free daily cooked-to-order breakfast, a fully equipped fitness centre and in-room microwaves and refrigerators every stay at the Embassy Suites by Hilton Kansas City Plaza is sure to be enjoyable. The hotel also features a free evening manager's reception along with high-speed internet access.
Traveller reviews
Emma
solo_traveller
June 29, 2025
“Great short stay hotel near the Plaza area”
Good price for the Plaza area, room was spacious, comfortable and cool. Impressively large lobby area, well maintained but quite dated decor.
Natalia_Sokolova
family_with_children
December 18, 2024
We liked pretty much everything about our stay. Location was good, very short walk to plaza, very helpful stuff, good size rooms. We also enjoyed heated pool
Samantha
family_with_children
August 3, 2024
Breakfast was good
Allana
couple
February 18, 2024
It smelled very damp and was outdated
Allana
couple
February 18, 2024
It smelled very damp and was outdated
Allana
couple
February 18, 2024
It smelled very damp and was outdated
Allana
couple
February 18, 2024
It smelled very damp and was outdated
Allana
couple
February 18, 2024
It smelled very damp and was outdated
Allana
couple
February 18, 2024
It smelled very damp and was outdated
Allana
couple
February 18, 2024
It smelled very damp and was outdated
Callie
extended_group
February 5, 2024
The food available for breakfast was good.
Christon
couple
January 30, 2024
“It was good”
Friendliness.
ALEXANDER
couple
January 22, 2024
“I can’t wait to go back”
Room was amazing. Thank you
Thom Thornell
solo_traveller
January 18, 2024
“Not again”
Heat didn't work in the room. Found trash behind curtains and sofa, which makes me question how well they clean
Thompson
family_with_children
January 13, 2024
“Staff was ok, but property is very old and outdated.”
Very old property. Description does not match the property. Poor value for the price. Many complaints at the front desk too. Hilton should be ashamed to promote this property.
Thompson
family_with_children
January 13, 2024
“Staff was ok, but property is very old and outdated.”
Very old property. Description does not match the property. Poor value for the price. Many complaints at the front desk too. Hilton should be ashamed to promote this property.
Thompson
family_with_children
January 13, 2024
“Staff was ok, but property is very old and outdated.”
Very old property. Description does not match the property. Poor value for the price. Many complaints at the front desk too. Hilton should be ashamed to promote this property.
Thompson
family_with_children
January 13, 2024
“Staff was ok, but property is very old and outdated.”
Very old property. Description does not match the property. Poor value for the price. Many complaints at the front desk too. Hilton should be ashamed to promote this property.
Thompson
family_with_children
January 13, 2024
“Staff was ok, but property is very old and outdated.”
Very old property. Description does not match the property. Poor value for the price. Many complaints at the front desk too. Hilton should be ashamed to promote this property.
Thompson
family_with_children
January 13, 2024
“Staff was ok, but property is very old and outdated.”
Very old property. Description does not match the property. Poor value for the price. Many complaints at the front desk too. Hilton should be ashamed to promote this property.
Facilities
Accessibility
Wheelchair accessible
Activities
Sauna, Fitness centre, Games room, Billiards, Darts, Hot tub/Jacuzzi, Indoor pool, Indoor pool (all year), Evening entertainment, Spa lounge/relaxation area, Fitness, Happy hour, Live music/performance, Live sport events (broadcast)
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles, Indoor play area
Food & Drink
Kid-friendly buffet, Snack bar, Restaurant, Bar, Breakfast options, Wine/champagne
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas
General
Minimarket on site, WiFi available in all areas, Paid WiFi, Pets allowed, Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Non-smoking throughout, Air conditioning, Designated smoking area, Heating, Safety deposit box
Internet
WiFi, Internet services
Parking
Parking, Parking on site, Private parking, Parking garage, Accessible parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service
Pool and wellness
Sun loungers or beach chairs, Swimming Pool, Kids' pool, Swimming pool
Reception services
Invoice provided
Safety & security
Carbon monoxide detector, Carbon monoxide sources, Key access, Key card access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Face masks for guests available
Self check-in
Digital key access
Services
Daily housekeeping, Express check-in/check-out, Ironing service, Laundry, Dry cleaning, Meeting/banquet facilities, 24-hour front desk, Fax/photocopying, Luggage storage, Packed lunches, ATM/cash machine on site, Concierge service, Private check-in/check-out, Vending machine (drinks), Vending machine (snacks), Shared lounge/TV area
Family Suite
The air-conditioned suite is furnished with a desk and a seating area.
One-Bedroom Suite - Mobility Access/Bath Tub
The air-conditioned suite is furnished with a desk and a seating area.
Premium King Suite - Non-Smoking
The air-conditioned suite is furnished with a desk and a seating area.
Premium Suite with Two Double Beds
The air-conditioned suite is furnished with a desk and a seating area.
Suite with Two Double Beds - Non-Smoking
Rates are based on 2 guests. A maximum of 6 guests can stay in this suite. Please refer to the policies for fees that will apply for additional guests.
Two-Room King Suite - Non-Smoking
Please note that the price is based on 2 guests. Maximum occupancy is 4 (see Hotel Policies).
Hotel Policies
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