Grand Serendib Hotel
#12, Mahamaya mawatha Kandy
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Why people book this hotel
“The staff is helpful and nice”
“Nice small hotel with amazing views and very friendly staff”
“This gives the hotel a stunning view, that you can enjoy both from the room and …”
“The room ambiance and view from the balcony”
“The pool has a very nice view, but we did not use it”
“The infinity pool had a good view”
“The hotel was in a fabulous location and the staff were very professional”
“The location of the hotel was above Kandy in the hills but we could still see th…”
“All the staff from managers to cleaners were exceptional”
“Beautiful views and a clean , warm stay”
“The swimming pool was an eternity one over the town into the mountains - we love…”
Overview
Attractively situated in Kandy, Grand Serendib Hotel features air-conditioned rooms with free WiFi, free private parking and room service. Each accommodation at the 5-star hotel has city views, and guests can enjoy access to an outdoor swimming pool and to a terrace. The accommodation offers a 24-hour front desk and a concierge service for guests. The rooms at the hotel are fitted with a seating area, a flat-screen TV with cable channels, a safety deposit box and a private bathroom with a bidet, free toiletries and a hairdryer. Grand Serendib Hotel provides some rooms with pool views, and every room is equipped with a balcony. At the accommodation rooms have bed linen and towels. At Grand Serendib Hotel you will find a restaurant serving American, Chinese and British cuisine. Vegetarian, dairy-free and halal options can also be requested. Popular points of interest near the hotel include Sri Dalada Maligawa, Kandy Museum and Kandy View Point.
Traveller reviews
M-Ngz
family_with_children
June 7, 2026
“Nice short stay in Kandy with a stunning view”
The hotel is located on the hills, very close to Kandy town (maybe 5 minutes in tuk-tuk). This gives the hotel a stunning view, that you can enjoy both from the room and from the two restaurants. The staff is helpful and nice. Beds were comfy and the aircon was properly located, so the cold airflow does not bother you at night. The pool has a very nice view, but we did not use it.
Sandra
solo_traveller
June 6, 2026
The hotel was in a fabulous location and the staff were very professional. A wonderful welcoming on arrival with hot towels and fresh flowers. Definitely would return.
Mohammad
solo_traveller
June 2, 2026
“I had a very pleasant stay. I will look to book the room room again once i travel to kandy again”
The room ambiance and view from the balcony.
Erika
solo_traveller
June 1, 2026
“My favorite hotel in Srilanka”
Nice small hotel with amazing views and very friendly staff. The Srilankan dishes at their restaurant were really delicious.
RKD
couple
May 29, 2026
“Great place for a short or transient stay.”
Close to city centre. Great view overlooking the value Wonderful breakfast buffet Great diner especially in the evening gets lively and energetic. Very courteous staff and room well stocked up including the refrigerator. Great option for a short stay
superkryptonite
couple
May 25, 2026
The room was beautiful.
Lars
solo_traveller
May 21, 2026
“Will stay again”
Service und Personal extraordinary
PTS Italy
solo_traveller
May 21, 2026
“Outstanding service by all staff”
The spacious room with balcony, the lovely view, the extremely courteous and attentive staff, the very tasty food by Chef Danushka.
Helga sigríður
family_with_children
May 14, 2026
“lovely”
everything. and the monkey’s visiting on the balcony was highlight for my 3 little girls.
Nicholas
couple
May 14, 2026
“Nice spot to stay in Kandy”
Pleasant and welcoming staff. The infinity pool had a good view. Wifi worked well in the room.
Fay
couple
May 13, 2026
“Fabulous hotel with outstanding staff who make your stay very memorable in the lovely Kandy”
When we arrived at the Grand Serendip Hotel we had a wonderful reception and were made to feel very welcome. The reception staff were always friendly, professional and helpful to us. Sewmini, Bajar and Bishan were especially helpful ( I hope I have spelt your names correctly because the card got smudged) The door person Chandana was helpful as well. All the staff from managers to cleaners were exceptional. The hotel kindly upgraded us to the top floor and we needed to be close to the lift due to my husbands mobility problems which they did . The view from the room was spectacular. The views from everywhere in the hotel were great. Our room was spacious with a en-suite shower room and the bed incredibly comfortable. It was always clean and the cleaners and housekeeping generally were efficient, great guys. The location of the hotel was above Kandy in the hills but we could still see the Sacred tooth Temple and the lake as well as the fascinating twisting road. We could see mountains beyond too. You can easily get a Tuk Tuk from the hotel into Kandy town. We organised a tour of Kandy and the hotel intoduced us to Danu who took us to the sites and much more. Without Danu from the hotel our stay would have been very different . You have to be brave and trust the driver with the traffic in SriLanka because it can come at you from any direction !! The swimming pool was an eternity one over the town into the mountains - we love to swim before breakfast and the pool made the day start in a great way. The breakfast was a generous buffet with plenty of foods to select as well as an egg station so your requirements were alway met. The restaurant staff were constantly attentive and had beaming smiles ( all the staff!). The view from the open restaurant are the same wonderful outlook. We also ate in the hotel on the top floor which served some lovely food in the evening. I would strongly recommend this hotel for its hospitality and staff
Rushabh
extended_group
May 12, 2026
“Decent”
Location
Sharon
couple
May 10, 2026
Wonderful experience and great memories.
Sharon
couple
May 10, 2026
Wonderful experience and great memories.
Rachael
solo_traveller
May 9, 2026
Beautiful views and a clean , warm stay. The staff were friendly and it was a clean hotel .
Rachael
solo_traveller
May 9, 2026
Beautiful views and a clean , warm stay. The staff were friendly and it was a clean hotel .
Marek
solo_traveller
May 6, 2026
The hotel was amazing just like in the pictures. I especially liked the swimming pool with a nice view.
Marek
solo_traveller
May 6, 2026
The hotel was amazing just like in the pictures. I especially liked the swimming pool with a nice view.
Biplob
extended_group
April 28, 2026
“I will visit again”
Everything is organised
Sharmlin
couple
April 28, 2026
“Excellent stay”
Excellent room decor. Excellent views. Excellent service. Special mention to Lumbini for a exceptional and friendly service at the restaurant.
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink
Activities
Live music/performance, Live sport events (broadcast)
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Wine/champagne, Fruits, Coffee house on site, Kid meals, Special diet menus (on request), Snack bar, Restaurant, Bar, Breakfast in the room
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered
General
Bicycle parking, Lift, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Family rooms, Air conditioning, Designated smoking area
Internet
WiFi, Internet services, Free WiFi
Outdoors
Outdoor furniture, BBQ facilities, Terrace, Outdoor pool, Sun terrace, Outdoor pool (all year)
Parking
Parking on site, Private parking, Parking, Free parking, Parking garage, Accessible parking
Physical distancing
Cashless payment available, Physical distancing rules followed
Pool and wellness
Swimming Pool, Swimming pool, Sun loungers or beach chairs, Infinity pool, Pool/beach towels
Reception services
Invoice provided
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Self check-in
Passport/ID information collected online before you arrive, Lockbox key collection at the property
Services
Daily housekeeping, Concierge service, Private check-in/check-out, Ironing service, Packed lunches, 24-hour front desk, Room service, Meeting/banquet facilities
Family Suite
Guests will have a special experience as this family room provides a pool with a view. The spacious family room offers air conditioning, a private entrance, a terrace with lake views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
Deluxe Room
Guests will have a special experience as the double room features a pool with a view. The spacious double room provides air conditioning, a private entrance, a terrace with lake views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Superior Double Room
This double room's standout feature is the pool with a view. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as lake views. The unit offers 1 bed.
Superior Double or Twin Room with Mountain View
Guests will have a special experience as the twin/double room features a pool with a view. The spacious twin/double room provides air conditioning, a private entrance, a terrace with lake views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Deluxe Triple Room
This triple room offers a pool with a view. The spacious triple room provides air conditioning, a private entrance, a terrace with lake views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
Deluxe Twin Room
The pool with a view is a top feature of this twin room. The spacious twin room features air conditioning, a private entrance, a terrace with lake views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
Suite
This suite's standout feature is the pool with a view. Boasting 1 bedroom, this spacious suite has 1 bathroom with a walk-in shower, a seating area and terrace where you can relax. The air-conditioned suite offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as lake views. The unit offers 1 bed.
Hotel Policies
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