Cinnamon Citadel Kandy
Srimath Kuda Ratwatte Mawatha
View on map and nearby hotels
15 nights, 2 adults
USD$2,775.12
Includes taxes and charges
15 nights, 2 adults
USD$2,775.12
Includes taxes and charges
Why people book this hotel
“The rooms were comfortable, pool was beautiful, breakfast was delicious and the…”
“The staff were very helpful”
“Everything the location the staff the facilities”
“Although the location was quite far and took some time to reach, the hotel offer…”
“room & view are perfect”
“It was really good comfortable room”
“Lovely pool and fantastic restaurant”
“The pool and view is nice”
“Clean, well run hotel tastefully decorated”
“The rooms are always spotless as is the hotel”
“Breakfast was very good and the staff were very freindly”
Overview
Located 500 metres above sea level, Cinnamon Citadel Kandy offers a spectacular outdoor pool. It offers well-appointed air-conditioned rooms featuring spacious interiors with fine bedding and furnishing. Each room is equipped with a minibar, tea/coffee making facilities and a TV with cable channels. Panorama Restaurant boasts an international menu, and continental dishes can be found at the Cafe C. The Lounge is an excellent venue to enjoy refreshing beverages and light snacks. Guests can enjoy a leisurely swim at the outdoor pool. Free Wi-Fi is provided on site. The hotel’s tour desk can help organise trips to popular attractions such as the Pinnawala Elephant Orphanage. Cinnamon Citadel Kandy is located a 20-minute drive from the famous Sacred Tooth Relic of Lord Buddha site. Bandaranaike International Airport is a 5-hour drive from the hotel, and free parking is provided.
Traveller reviews
Sanjeev
family_with_children
May 31, 2026
“Excellent resort in Kandy, especially if you are travelling as a family”
Top notch property, lots of family activities, beautiful view and decent live music every evening
Liesa
couple
May 22, 2026
Clean, well run hotel tastefully decorated. Lovely pool and fantastic restaurant.
knightly
family_with_children
May 16, 2026
“superb stay with big room”
room & view are perfect
Dannielle
solo_traveller
May 6, 2026
Everything! From the moment we arrived with a refreshing drink to the moment we checked out we loved our stay. The rooms were comfortable, pool was beautiful, breakfast was delicious and the staff were exceptional. In particular, Sasi was so engaging every morning, especially with our kids. Nothing was a problem and loved our stay.
Nicola Ann
extended_group
May 3, 2026
“Very welcoming and friendly going the extra miles to help with our requirements”
Everything the location the staff the facilities
KOSSINNALAGE
couple
April 28, 2026
“Just nice 🌸”
Although the location was quite far and took some time to reach, the hotel offered a beautiful view and a refreshing atmosphere. However, the welcome experience was somewhat confusing.
Amila Chtahuranga
family_with_children
April 25, 2026
It was an amazing stay at the Cinnamon Citadel Kandy.The staff were very helpful.Specially Front office and Restaurant (Sashi/Asela/Mansala) which I could remember the names were very helpful and given their best service to us.Thank you very much for your great hospitality and hope to see you all soon with another unforgettable stay❤️
Kamal Uddin
family_with_children
April 23, 2026
“Our stay at Cinnamon Citadel”
The location is very beautiful.Breakfast was very good and the staff were very freindly.
Diaz
solo_traveller
April 23, 2026
I like the morning wake up to the birds and monkeys jumping around.
Nuwan
couple
April 21, 2026
It was really good comfortable room
Thusitha
family_with_children
April 21, 2026
“Poor management and care for the guests.”
Location
Shweta
extended_group
April 20, 2026
“Definitely a good property”
Service and people were very good!
Chaminda
solo_traveller
April 19, 2026
“excellent”
All the facilities
Rajind
family_with_children
April 17, 2026
Kasun ( f&b) your service was top class.keep up the good work. All other staff were amazing too.
Lakshman
couple
April 17, 2026
“All round good experience specially the staff was very helpful”
Pleasant experience
Vinu
extended_group
April 14, 2026
Good location and very comfortable room
Krystie
family_with_children
April 8, 2026
The pool and view is nice
warnakulasooriya
couple
April 6, 2026
“Great stay”
Location, food
Siddiqui Tanjila
family_with_children
April 2, 2026
“It was wonderful.”
The hotel was great and the staff was great!
Angela
couple
March 30, 2026
“Fantastic hotel, always friendly staff and exceptional in every way”
As usual, all staff were brilliant and especially Sasi, Jayanth and Gamini in the restaurant who gave us exceptional treatment. The manager Jaliya and Srimali were also very attentive. The rooms are always spotless as is the hotel. We enjoyed the boat trip organised at the hotel along the Kandy river.
Facilities
Activities
Fitness centre, Table tennis, Hiking, Entertainment staff, Water sport facilities on site, Evening entertainment, Tour or class about local culture, Cooking class, Live music/performance, Fitness
Cleanliness & disinfecting
Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning
Entertainment and family services
Board games/puzzles, Kids' outdoor play equipment
Food & Drink
Kid meals, Kid-friendly buffet, Wine/champagne, Fruits, Coffee house on site, Special diet menus (on request), Snack bar, Breakfast in the room, Restaurant, Bar, Breakfast options
Food & drink safety
Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
WiFi available in all areas, Non-smoking rooms, Facilities for disabled guests, Air conditioning, Designated smoking area, Lift, Safety deposit box
Internet
WiFi, Free WiFi, Internet services
Outdoors
Garden, Terrace, Sun terrace, BBQ facilities, Outdoor furniture, Picnic area
Parking
Parking, Free parking, Parking on site, Parking garage, Accessible parking
Physical distancing
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Kids' pool, Pool/beach towels, Sun loungers or beach chairs, Sun umbrellas
Safety & security
24-hour security, Key access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Face masks for guests available
Services
Daily housekeeping, Airport shuttle (additional charge), Lockers, Shared lounge/TV area, Ironing service, Airport shuttle, Babysitting/child services, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities, Packed lunches, Tour desk, Luggage storage, Valet parking, Currency exchange, Concierge service, Trouser press
Deluxe King River View - 10% discount on Boat rides & Archery, Early Check In & Late Check Out on Availability
Rooms are spacious and have DVD players. They also have a cable TV, minibar and tea/coffee maker.
Superior King Garden View - 10% discount on Boat rides & Archery, Early Check In & Late Check Out on Availability
The spacious double room features air conditioning, a minibar, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.
Superior King River View - 10% discount on Boat rides & Archery, Early Check In & Late Check Out on Availability
Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as mountain views. The unit offers 1 bed.
Superior King Room - 10% discount on Boat rides & Archery, Early Check In & Late Check Out on Availability
Room has cable TV, minibar and tea/coffee maker.
Deluxe Twin River View - 10% discount on Boat rides & Archery, Early Check In & Late Check Out on Availability
Offering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as mountain views. The unit has 2 beds.
Superior Twin Garden View - 10% discount on Boat rides & Archery, Early Check In & Late Check Out on Availability
The spacious twin room provides air conditioning, a minibar, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds.
Superior Twin River View - 10% discount on Boat rides & Archery, Early Check In & Late Check Out on Availability
Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned twin room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as mountain views. The unit has 2 beds.
Superior Twin Room - 10% discount on Boat rides & Archery, Early Check In & Late Check Out on Availability
Offering free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned twin room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as mountain views. The unit has 2 beds.
Hotel Policies
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