“Beware of the extra costs”

So far I have never paid deposit when booking on this platform. Property tax to be paid extra. Parking is not free, 10chf per night. These extra were not informed when booking. Calculations done wrong when asked to check person on counter got upset. System not updated after paying the tax, asked for it again when checking out.

The location is within walking distance from the train station (within 5-10min, with luggage, flat path without stairs). There are buses that stops near the hotel. However, do note that the frequency of the buses are hourly. It is really close to the supermarkets in town and convenient to get our grocery from there. Attractions wise, theee is a direct bus to Blausee (taking only abt 10-15min, hourly frequency) and we can walk about 15min to get to the cable car to Oeschinensee. The front desk staff were friendly and polite! They managed to allow us to check in early and even gave us an upgrade to a bigger apartment. Really thankful for these thoughtful measures! That aside, the check in and out process were really quick and without fuss! The apartment is spacious and well-furnished. Kitchen wares are sufficiently provided. Bathroom amenities (towels and all-in-one shampoo/body wash) were also provided. Bathroom water heater and spray power were good too! (Just take note that the water heater doesn't seem to work in the early morning but they do get warm by about 7am). The beds and pillows were to our liking and comfort. The blanket and the room heating are sufficient that we do not feel cold in the room. The balcony overlooks the mountains and the Kander stream/river. It is just the perfect stay!

“Good”

Staff where helpful

The location in Kandersteg was excellent and conveniently close to the local facilities, including supermarkets.

“Fantastic stay with stunning views”

Fantastic clean property, great location with easy access to multiple restaurants and close to the train station.

“A nice location and venue but felt ripped off by unexpected additional charges incurred.”

Great location.

Great location, nice outdoor dining area, well appointed kitchen, friendly reception staff

“Convenient and clean place, respectful hosts, recommended”

“Great stay, lovely location and chalet.”

Great location in the centre of Kandersteg. Lovely chalet with everything you need. Nice outside space too. Very handy supermarket opposite.

“Apartment in Hotel Grounds.”

Convenient to have the chalet situated within the hotel grounds. Ideally sited to take advantage of everything Kandersteg has to offer. And no distance from the railway station.

“beautiful chalet - amazing location, peaceful and serene surrounding with waterfalls sounds”

the location was fab the area of the apartment was good - not very spacious but not very crowded too the sound of the waterfall added to the beauty supermarket was just 60m away

“Nice Stay”

Good location + nice view

“Great spot to be, quiet, peaceful and beautiful. The hike to the lake (walkable from our chalet) was a once in a lifetim”

Beautiful chalet with stunning views Staff were lovely and super helpful

“A few niggles but I'll be back”

Absolutely loved the place, scenery was amazing.

Location was excellent for arrival by car or train. Chalet was spacious and welcoming

Super affordable and great value for money!

The location is about 1 hour drive from Interlaken. There is a train station behind with about 5 mins walking distance. The area is nice, cool and excellent.

“Shabby - and the food in the hotel is a disgrace.”

Location is „downtown“ Kandersteg

“Never link you card during reservation, you will be charged extra for nothing and without any evidence.”

Localization

Fantastic location and great facilities! Receptionist was super helpful and kind! Thank you!