The Serai Cottage Transit Hotel
Lot 29768 & 29769, Tingkat 1 Taman Bestari, Jalan ILP Gong Badak, Gong Badak, Kuala Nerus, Terengganu
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Why people book this hotel
“Nearest to all the viral store”
“Strategic hotel location”
“Affordable”
“All good with that price”
“Staff is friendly, close to my destination”
“Staff very friendly and helpful 🫶🏼”
“clean and comfy”
“Room good for three of us comfortable”
“Free parking available 24 hours”
Overview
Situated within 15 km of Crystal Mosque and 16 km of Terengganu Craft Cultural Centre, The Serai Cottage Transit Hotel provides rooms in Kampong Gong Badak. The property is non-smoking and is located 13 km from State Museum of Terengganu. Guest rooms in the hotel are fitted with a kettle. With a private bathroom equipped with a bidet and slippers, rooms at The Serai Cottage Transit Hotel also offer free WiFi. At the accommodation each room has air conditioning and a flat-screen TV. Speaking English and Malay, staff will be happy to provide guests with practical guidance on the area at the 24-hour front desk. Chinatown is 17 km from The Serai Cottage Transit Hotel. The nearest airport is Sultan Mahmud Airport, 5 km from the hotel.
Traveller reviews
khaharuddin
solo_traveller
June 7, 2026
“Not recommended”
No water
Anis Fadzlin
solo_traveller
June 3, 2026
Nearest to all the viral store.
Noor Fadilah
couple
May 10, 2026
“Okay for 1 night stay alone”
Safe
Mahfudz al-hafiz
couple
May 4, 2026
“I did not expect 5 stars facilities but no matter how cheap the hotel is, cleanliness is basic and expected.”
Affordable
Rizwan
solo_traveller
May 3, 2026
All good with that price
AMIRATUL AIFA
solo_traveller
March 22, 2026
“Please improve the room cleanliness.”
Staff is friendly, close to my destination.
KHAIRUN NIDZAM
solo_traveller
March 11, 2026
“Need to be very patient and remember Allah”
Strategic hotel location
saeed
solo_traveller
February 26, 2026
It’s affordable cum strategic location to university nearby.
khalidin
extended_group
January 29, 2026
Room good for three of us comfortable
Tariq
couple
January 24, 2026
Location
Hasliza
couple
January 9, 2026
Value for money
Zuriati
extended_group
December 25, 2025
“i like it: the owner was very kind and fast response”
clean and comfy
Ain
family_with_children
November 6, 2025
Ada bunyi bising but dont know from where maybe pipe?
ziela
solo_traveller
October 31, 2025
“Ok”
Ok
Anua
extended_group
October 16, 2025
Good
Shyyanti
couple
September 6, 2025
All is well
KAMARULZAMAN
couple
September 3, 2025
Staff very friendly and helpful 🫶🏼
Wan Mazlan
couple
July 22, 2025
“Horrible stay. Will never come back!”
Free parking available 24 hours.
Capt mush
family_with_children
February 27, 2025
“Overall was awesome”
Near amenities like laundry and mini market. Easy access
Binti Samsudin
extended_group
November 29, 2024
The privacy that the hotel offer. Also the aircond is working very well
Facilities
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay, Property is cleaned by professional cleaning companies
Food & Drink
Breakfast options
Food & drink safety
Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered
General
Non-smoking rooms, Family rooms, Allergy-free room, Non-smoking throughout, Air conditioning, Designated smoking area, WiFi available in all areas
Internet
WiFi, Free WiFi, Internet services
Parking
Free parking, Parking, Parking on site, Accessible parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas
Reception services
Invoice provided
Safety & security
24-hour security, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Carbon monoxide detector
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Services
Private check-in/check-out, 24-hour front desk, Express check-in/check-out
Deluxe Queen Room
Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and slippers. The double room features air conditioning, an electric kettle, a tiled floor and a flat-screen TV with cable channels. The unit has 1 bed.
Standard Queen Room
This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Deluxe Queen Room with Two Queen Beds
Featuring free toiletries, this twin room includes a private bathroom with a shower, a bidet and slippers. The twin room features air conditioning, an electric kettle, a tiled floor, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Deluxe Twin Room
This air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Standard Queen Room with Two Queen Beds
Offering free toiletries, this twin room includes a private bathroom with a shower, a bidet and slippers. This twin room is air-conditioned and has a flat-screen TV with cable channels, an electric kettle and a tiled floor. The unit has 2 beds.
Standard Twin Room
Featuring free toiletries, this twin room includes a private bathroom with a shower, a bidet and slippers. The twin room features air conditioning, an electric kettle, a tiled floor, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Standard Single Room
This air-conditioned single room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Hotel Policies
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