Sheraton Kampala Hotel
Ternan Avenue
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2 nights, 2 adults
Includes taxes and charges
2 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“The staff are very professional”
“Great staff and a charming piano bar”
“In a central location”
“Very nice clean hotel - good location and facilities”
“Cleanliness”
“Meals especially breakfast Coffee -Excellent Tea -Excellent Other meals we…”
“Breakfasts here are something to savour—generous, varied, and utterly satisfying”
“Even the security staff and room attendants seem to have mastered the art of gra…”
Overview
Offering an outdoor pool and restaurants, Sheraton Kampala Hotel Hotel is located at the Sheraton Garden in the heart of Kampala. The hotel is 2 km from Uganda Golf Course. The classically decorated rooms are equipped with air conditioning, a balcony, telephone and TV. The spacious suites have an additional living area. Sheraton Kampala Hotel Hotel has a garden restaurant, a breakfast room, a café and pastry shop, and a seafood and steak restaurant. Guests can enjoy a drink at the pool bar or relax in the lobby overlooking the garden. Wellness facilities at the hotel include a fitness centre, a beauty salon, and a sauna. There is a 24-hour front desk, a children's playground and a business center. Free WiFi and private parking is available. Entebbe International Airport is a 1-hour drive from the hotel and airport transfers can be arranged.
Traveller reviews
Fredah
solo_traveller
May 23, 2026
The staff are very professional
Wumi
solo_traveller
May 6, 2026
“The staff were very helpful and friendly”
In a central location
SONIA
solo_traveller
May 3, 2026
Very nice clean hotel - good location and facilities
Jens
couple
April 19, 2026
Hotel with all facilities you would expect from an upmarket place. Great staff and a charming piano bar.
Eva
family_with_children
April 4, 2026
Excellent customer service
Gerard
solo_traveller
March 17, 2026
“Unbelievable hotel, however as someone with a degree in hospitality, some issues need addressing”
Great location, amazing staff, amazing view, best service you would find in any hotel that’s why we always choose Sheraton
Marlon
couple
February 3, 2026
“Great customer care”
Everything
xiaole
couple
January 31, 2026
very old Hotel。
Caroline Adhiambo
extended_group
January 15, 2026
“Great customer experience”
The exceptional customer service by the staff was just excellent
Edward
couple
January 2, 2026
“It was an enjoyable visit”
Talib
extended_group
November 20, 2025
“No word to say”
Excellent
Akwelley
solo_traveller
October 24, 2025
Right from booking hotel was v responsive. Chauffeur for airport pickup was great giving a running commentary on things we saw along the way. Muhammad at reception was so welcoming and helpful! Judith and the restaurant ladies were amazing!
DR.EDMOND
solo_traveller
August 23, 2025
“wonderful stay”
Meals especially breakfast Coffee -Excellent Tea -Excellent Other meals were super
Christophe
solo_traveller
August 18, 2025
The Business Club was good !
Kowalski
family_with_children
August 5, 2025
“Excellent”
CORTAS
solo_traveller
June 26, 2025
“i liked it, i will come back”
well located for a business trip adorable staff
STEPHEN
solo_traveller
June 25, 2025
“A truly heartwarming stay—exceptional service, unforgettable breakfasts, and a place that feels like”
There’s something rather remarkable about arriving in a bustling capital thousands of miles from home and being greeted like an old friend. From the moment I step through the doors of the Sheraton Hotel Kampala, I’m met with a kind of effortless hospitality that feels less like hotel service and more like being welcomed back by family you actually like. Breakfasts here are something to savour—generous, varied, and utterly satisfying. There’s a comforting rhythm to mornings at the Sheraton: the clink of cutlery, the aroma of fresh coffee, the easy conversation of travellers and locals alike. The staff, without fail, are disarmingly friendly—overly helpful in the best possible way—and somehow always one step ahead of what you need, even if you didn’t know you needed it. What strikes me most, though, is the genuine nature of it all. I’ve had the pleasure of meeting the manager on several visits, and he always makes a point of stopping for a chat—something few managers in my travels ever seem to do. It’s a small gesture, but it says a great deal. Even the security staff and room attendants seem to have mastered the art of graciousness. There’s a quiet pride in the way the place is run—like everyone is invested in making it special. And somehow, despite being from Ireland, I really do feel at home here. It’s a rare thing to find a hotel that makes you smile just thinking about it. But this place does. Every time.
Shaikh
extended_group
June 22, 2025
Cleanliness
Gupson
solo_traveller
May 30, 2025
“Wonderful”
I like the services
Guest
extended_group
May 26, 2025
“Great customer experience”
The exceptional customer service by the staff was just excellent
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink, Emergency cord in bathroom
Activities
Nightclub/DJ, Evening entertainment, Mini golf, Tennis court, Sauna, Fitness centre, Golf course (within 3 km), Massage, Children's playground, Billiards, Table tennis, Bicycle rental (additional charge), Beauty Services, Facial treatments, Waxing services, Make up services, Hair treatments, Manicure, Pedicure, Hair cut, Hair colouring, Hair styling, Body treatments, Body scrub, Body wrap, Spa facilities, Steam room, Spa lounge/relaxation area, Fitness, Yoga classes, Fitness classes, Fitness/spa locker rooms, Themed dinner nights, Happy hour, Live music/performance, Live sport events (broadcast), Aerobics
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Kid meals, Kid-friendly buffet, Wine/champagne, Breakfast options, Breakfast in the room, Restaurant, Bar, Snack bar, Special diet menus (on request)
Food & drink safety
Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
Bicycle parking, Heating, Non-smoking throughout, Air conditioning, Designated smoking area, Minimarket on site, WiFi available in all areas, Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Safety deposit box
Internet
Internet services, WiFi, Free WiFi
Outdoors
Outdoor pool (all year), Outdoor pool, BBQ facilities, Garden, Terrace, Outdoor furniture
Parking
Parking, Free parking, Parking on site, Private parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Sun loungers or beach chairs, Sun umbrellas, Kids' pool, Swimming pool, Pool/beach towels, Pool bar, Shallow end
Reception services
Invoice provided
Safety & security
24-hour security, Key card access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property
Services
Shuttle service, Daily housekeeping, Shuttle service (additional charge), Fax/photocopying, Luggage storage, ATM/cash machine on site, Concierge service, Trouser press, Airport shuttle (additional charge), Shared lounge/TV area, Ironing service, Valet parking, Currency exchange, Express check-in/check-out, Packed lunches, Car hire, Tour desk, Barber/beauty shop, Airport shuttle, Business centre, Babysitting/child services, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities
Transport
Airport pick up, Airport drop off
Club King, Club level, Guest room, Garden view, Pool access
Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned double room provides a flat-screen TV, a minibar, executive lounge access, a wardrobe as well as garden views. The unit offers 1 bed.
Club Twin, Concierge level, Guest room, 2 Twin/Single Bed(s)
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned double room features a flat-screen TV, a minibar, executive lounge access, a wardrobe as well as garden views. The unit has 2 beds.
Diplomatic Suite, Club level, 1 Bedroom Executive Suite
The spacious double room provides air conditioning, a minibar, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 2 beds.
Executive King, Larger Guest room, 1 King, Garden view
The double room offers air conditioning, a wardrobe, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Executive Twin, Guest room, 2 Twin/Single Bed(s)
The double room provides air conditioning, a wardrobe, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 2 beds.
Standard King, Guest room, 1 King, Botanical Garden view
The double room offers air conditioning, a wardrobe, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.
Standard Twin, Guest room, 2 Twin/Single Bed(s), Pool access
The double room features air conditioning, a wardrobe, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 2 beds.
One-Bedroom Junior King Suite with Balcony - Club Lounge Access
The spacious suite features 1 bedroom and 2 bathrooms with a bath and free toiletries. Guests can make meals in the fully equipped kitchenette that has a refrigerator, kitchenware and a microwave. The air-conditioned suite provides a flat-screen TV, a minibar, a tea and coffee maker, executive lounge access as well as garden views. The unit offers 1 bed.
Presidential Suite - Club Lounge Access
The spacious suite features 1 bedroom and 2 bathrooms with a bath and free toiletries. The well-fitted kitchenette has a refrigerator, kitchenware and a microwave. The air-conditioned suite provides a flat-screen TV, a minibar, a tea and coffee maker, executive lounge access as well as garden views. The unit offers 1 bed.
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