“Nice place, working out some issues but good staff”

Rooms & Staff

We only stayed for a night but the place was lovely. The staff were super friendly and helpful. Nice pool, cold beer and the villa itself was nice and comfy. Located close to the beach and a few nice bars and restaurants.

“Value for money stay in Kalpitiya”

Location, staff, and property are very nice. It was the best facilities we have seen around in Kalpitiya. Staff has always been available at any time to help us.

Rooms were clean.

Our experience at this property was disappointing from the start. Upon arrival, there was no warm welcome, and despite arriving over four hours after the stated check-in time, our rooms were still not ready. There was a serious staff shortage, and no manager was available to address our concerns. The restaurant was closed, and we were informed it would remain closed for the next five days, something we were not made aware of in advance. When we were finally told our rooms were ready, they were not properly cleaned, had a musty odor, and one of the toilets was in an unacceptable condition, requiring one of our guests to clean it themselves. Eventually, after speaking directly with the owner, more staff were brought in, but the overall experience left much to be desired. We would not recommend staying here in its current state, as the property requires significant improvements in cleanliness, repairs, staffing, and guest service.

Very helpful Staff with kind and very good information about Kalpitiya tourism, Mr.Gimhan De Silva of Group General Manager Many thanks again Mr.Gimhan & Kanchana..

“Lovely beach & pool part of our trip”

Beautiful room - we stayed in a villa and had a double bed with a mezzanine for the children - perfect for a family. Very close to the beach and the lovely Cafe of Questions. Great pool, which we used several times. Food and drink available on site, and it was yummy. The staff were very friendly and helpful. They helped us organise a dolphin boat trip, and also car for our next destination.

Great room, helpful staff, nice pool, good beach cafe

“Relaxing stay with empty beaches walking distance”

Location close to the beach, nice staff, comfortable pool area, big family villa…

Please repair near the swimming pool

It was a wonderful resort, very relaxing with its own swimming-pool and stunning beach. The apartments are fantastic, very clean and the staff are very nice and polite

Just Don’t Stay Here – Horrible Experience! I'm giving this place 1 star only because they allowed us to shorten our stay without extra charges. Beyond that, everything else was a complete disaster. The room was tolerable, but the lack of a bed net is unacceptable in an area full of insects and spiders, which enter the room through gaps in the roof. This is a basic necessity they completely ignored. The bathroom was in desperate need of refurbishment. To make matters worse, we were given dirty towels—unacceptable for what is supposed to be a 4-star accommodation. Housekeeping? Nonexistent. Not once during our stay did they bother to clean or refresh our room. The staff couldn't have cared less. They were lazy, inattentive, and spent most of their time sleeping on chairs. We were asked repeatedly if we wanted dinner, only to be told that the kitchen would close at 8 p.m. When we arrived at 7:10 p.m., we were rudely informed that the kitchen was already closed. Though they begrudgingly prepared something, the experience was so unprofessional, I feared getting food poisoning. The restaurant manager was outright rude and made us feel like an inconvenience. The swimming pool was downright hazardous. Exposed screws were sticking out, posing a serious injury risk. The pool area and sunbeds were filthy, with nobody bothering to clean them during the day. It’s evident they’ve completely neglected basic maintenance. Breakfast was mediocre at best. Considering this was one of our more expensive stays in Sri Lanka, the quality was shockingly poor and nowhere near comparable to other places we stayed. This was, hands down, the worst accommodation of our trip, and I would never return. To make matters worse, there is absolutely nothing to do nearby, and no decent dining options outside the resort. While this isn't the hotel's fault, it leaves you with no choice but to endure subpar meals or go hungry. The so-called "Kite Centre" is a joke.

The resort is beautifully designed and decorated. Our villa was super clean and bigger than expected. Great location as well. With the exception of 1 staff member the rest were so lovely.

“Not as advertised...”

The staff totally carried this place through and made our stay bearable. Rooms were ok.

“Relaxing location hidden away but close for kite surfing schools”

Staff are very friendly, the room is clean inside and the quality of the interieur is good. They have a nice private beach at the ocean front.

We stayed ihiru beach hotel.good location.friendly staff.large comfortable room.

Nice place, quiet and beautiful. Nice staff.

“Fantastic Stay At Hiru”

We had a very good 4 night stay here, The staff are very kind and cannot do enough for you. The villas are well laid out and really clean, The front garden is a lovely place to lay back and relax with a nice sofa and a hammock. The pool is nice and a lovely place to sunbathe with sunbeds out in the sun and in the shade so you can escape the sun. The food was very good. Overall a very nice experience, I would definitely recommend this place to anyone that is looking for somewhere to stay in Kalpitiya.

“Very quiet”

The room and staff tried really hard to help.