Friendly staff. Good location.

“Best place to stay prior to taking the ferry”

We picked this prior to taking the ferry to Yakushima, and it is a prime location for this pre-ferry-night. It is a 10min walk to the ferry from this hotel, and at the same time close enough to a lot of great restaurants in Kagoshima and places to go to on the day before. The breakfast in the hotel is very extensive, as it is a set breakfast that you pick (also western set options, but we opted for Japanese breakfast). Tip for when you take the ferry, is to check if you need the left or right terminal (Yakushima slow ferry is to the right when facing the water).

Location, helpful staff

“Great hotel, convenient for the port and central Kagoshima.”

I love this hotel, I consider it my second home. The staff are friendly and helpful, the facilities are great and the breakfast is excellent.

“Clean room, convenient for ferry terminal”

Walking distance to the ferry terminal, convenient for taking the ferry to Yakushima Clean

Clean and comfortable. Slightly dated but fine.

“A hotel with everything you need as a traveler for discovering Kagoshima”

Clean rooms with air conditioning, laundry service available.

The price for the small double room was outstanding. It was clean, comfortable with a great location close to the ferry.

Everything!!

Good breakfast, very friendly staff.

“Enjoyable stay”

Great view of Sakurajima, close to the port and the tenmonkan. Very well priced.

Very helpful staff, excellent location to port for Yakushima, clean room, very good value

“Location is very convenient, nice clean hotel, & friendly staff”

Great location

“Perfect experience.”

We made a pit stop before heading to Yakushima. The location was ideal — very close to the harbor, yet also near the city center. Great value for money, and the service was fabulous.

“Perfect stay to explore the islands and the eastern part of Kagoshima city”

The property is close to the port (some minutes of walking), allowing you to choose if you want to go to the harbor with Ferries for Sakurajima (left side from the hotel) Tanegashima and Yakushima (right side from the hotel once going to the harbor). This has been immensely helpful as I couldn’t book any ferry beforehand, and needed to get an early place by waking up early and asking at the counter. After leaving my luggage I could also go straight away to the aquarium, which was a big plus, and there were some vegan places nearby. As for the staff, which had kindly replied to my messages asking for information on ferry times and providing the websites (sadly not updated at the time), this was my third experience with very kind, polite, patient and helpful staff: the first day I realized that I might end up better having the luggage on hold at the hotel when I go to Yakushima, and the person that helped me with that information (her name started with K., I believe it was Kawaguchi but I’m afraid I misremember it and I’m very sorry for it) politely explained everything and how the system would work, how the information and luggage is kept and that we could do that either the day before or even at 5am (confirmed also by another staff member) the same day of my checkout. On the second day I realized I would feel really sad being unable to go to Tanegashima, and asked for more information to the staff member that was working that morning along another woman. As he said he needed to look for info the woman took over and checked, in a very very time consuming process, how to book the very scarce taxis, what times I would have to be present at which location, and booked them directly on my behalf and provided the information on a sheet of paper for my knowledge, along printing times.

Excellent…location etc all excellent

“Quick walk to see Mt Sakurajima”

A sumptuous set breakfast was offered that was filling and delicious. A few more options would have been nice, but that said the quality of food sets it apart from other ordinary hotel's buffet breakfast.

“Friendly and accommodating staff and great location for ferry and main shopping / eating district”

Friendly accomodating staff and great location

“Amazing price, amazing location 🩷”

For this price and for this location, amazing place! 🩷🙏

“A great stay at Hotel Sunflex as ever!”

Clean facilities, great staff.