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DoubleTree by Hilton Johor Bahru

Hotel

No. 12 Jalan Ngee Heng

hotel
hotel

Why people book this hotel

Clean rooms
8 mentions

The room is clean and spacious with decent space for a king room

Looks exactly the same as the pictures Clean, neat, great view from the high fl…

Friendly staff
7 mentions

Staff constant concern on guests' stay

Cleanliness & staffs friendly, responsive & professional service

Breakfast available
5 mentions

Good I realy enjoy the breakfast

Staff were friendly and the room and facilities were clean and good, the breakfa…

Comfortable rooms
4 mentions

24 hrs gym & room services

Good spread for breakfast, room was clean and spacious

Great location
3 mentions

Walking distance to nearby malls and old street for coffee & food

service recovery - we expressed or disappointment that the hotel's swimming poo…

Pool
1 mentions

Overview

Located 4.6 km from Johor-Singapore Causeway, Doubletree by Hilton Hotel Johor Bahru boasts a large outdoor swimming pool and 4 dining options. The rooms and suites are luxuriously furnished and free WiFi is available in common areas. The spacious rooms and suites are fitted with air conditioning and a 40-inch flat-screen satellite TV. A personal safe and tea/coffee making facilities are also available. For your comfort, a pillow menu is included. Certain units have a separate living area and a kitchenette. The stylish bathroom comes with premium toiletries and plush bathrobes. Makan Kitchen is open all-day and serves buffet breakfast as well as a vast array of Asian and International cuisines. Italian fares are offered at Tosca Italian Trattoria, which features Straits of Johor views. Coffee/tea and refreshments can be enjoyed at Axis Lounge and The Food Store. The property houses modern meeting rooms along with supporting business facilities. Friendly multilingual staff at the tour desk can arrange sightseeing trips and shuttle services. For families, cribs and high chairs are provided upon request. The property also caters to your accessibility needs throughout. Please note that Our Twin bed sizes are W135 x L200. Johor Bahru City Square is 650 metres from Doubletree by Hilton Hotel Johor Bahru and Johor Bahru Sentral railway station is 1.5 km away. Senai International Airport is 28 km from the property, while Changi International Airport is a 38 km drive.

Traveller reviews

P

pansha

family_with_children

June 1, 2026

8

Good n comfy

H

Henry

couple

May 29, 2026

9

Wonderful stay to celebrate my wife's birthday.

The room is clean and spacious with decent space for a king room.

A

Abdul Rahman

solo_traveller

May 28, 2026

10

Excellent service and good communication ftom staff.

Staff constant concern on guests' stay. Always asks for any enquiries or suggestions to hv a good & comfortsble stay.

V

Vanina

couple

May 28, 2026

10

Great stay

Looks exactly the same as the pictures Clean, neat, great view from the high floors

S

SOK BUAY

extended_group

May 26, 2026

10

Comfortable & restful stay

Cleanliness & staffs friendly, responsive & professional service. Water pressure was strong with consistence temperature. Walking distance to nearby malls and old street for coffee & food. Location next to CIC is a plus for us. 24 hrs gym & room services.

K

Kuhadev

family_with_children

May 26, 2026

10

I realy enjoy my trip

Good I realy enjoy the breakfast

S

Sobri

couple

May 24, 2026

10

Good money to stay in JB

Very clean

S

Sobri

couple

May 24, 2026

10

Good money to stay in JB

Very clean

N

Nur Ashiqin

solo_traveller

May 18, 2026

7

Good spread for breakfast, room was clean and spacious.

W

Wei Qiang

couple

May 17, 2026

10

Excellent hotel with good facilities and fantastic staff

Staff were excellent, came early but once they managed to clean our room the hotel concierge came over to us directly to pass us our key cards. Staff were friendly and the room and facilities were clean and good, the breakfast buffet was good as well.

M

M92cary

family_with_children

May 14, 2026

9

Good stay

Na

W

William

couple

May 14, 2026

9

Good

service recovery - we expressed or disappointment that the hotel's swimming pool was closed for renovation the staff at the check in station gave us complimentary breakfast for our entire stay.

Z

Zaila

couple

May 9, 2026

9

Enjoyable

Helpful staff

V

Vanessa

couple

May 6, 2026

5

Property can be improved by freshen up w smell

Staff is friendly

N

Naz GHAZALI

family_with_children

May 4, 2026

10

Everything

S

Sujendran

solo_traveller

May 3, 2026

5

Miss the Old services

Cleanliness

N

Nor Sabanniah

family_with_children

May 3, 2026

9

A real short getaway before KL trip. Will definiely be back.

The customer service given by the Manager and staffs during breakfast. Wide variety of breakfast.

N

Naz GHAZALI

family_with_children

April 30, 2026

9

Everything

N

Neha

solo_traveller

April 27, 2026

9

Comfortable stay

Little pricy but Meets expectations of Double tree brand

U

ungku long

solo_traveller

April 27, 2026

8

Travelling, briskwalk

Facilities

Accessibility

Wheelchair accessible, Toilet with grab rails, Visual aids: Braille

Activities

Fitness, Sauna, Fitness centre, Spa and wellness centre, Children's playground, Hot tub/Jacuzzi

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies

Food & Drink

Breakfast options, Coffee house on site, Breakfast in the room, Restaurant, Bar

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation

General

Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Safety deposit box, Non-smoking throughout, Air conditioning, Designated smoking area

Internet

WiFi, Internet services, Free WiFi

Outdoors

Outdoor pool, Outdoor pool (all year), Terrace

Parking

Parking, Free parking, Parking on site, Private parking, Parking garage, Accessible parking

Physical distancing

Cashless payment available, Physical distancing rules followed

Pool and wellness

Swimming Pool, Sun loungers or beach chairs, Swimming pool, Pool with view, Pool/beach towels

Safety features

Access to health care professionals, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Services

Shuttle service, Ironing service, Airport shuttle, Business centre, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities, Concierge service, Shuttle service (additional charge), Airport shuttle (additional charge), Daily housekeeping, Valet parking, Currency exchange, Express check-in/check-out, Car hire, Tour desk, Fax/photocopying, Luggage storage

Transport

Airport pick up, Airport drop off

Deluxe King Room - High Floor

This air-conditioned modern room is fitted with a king bed. It features a 40-inch flat-screen satellite TV and an ergonomic chair. The stylish bathroom comes with a rain-shower and Aroma Active Essentials toiletries.

Max 3 guests 31 1 bedroom0
Deluxe King Room with Pool View

The spacious triple room provides air conditioning, a minibar, a tea and coffee maker, a safe deposit box and a TV. The unit offers 1 bed.

Max 3 guests 31 1 bedroom0
Deluxe Twin Room High Floor

This air-conditioned room is fitted with 2 single beds. It features a 40-inch flat-screen satellite TV and an ergonomic chair. The stylish bathroom comes with a rain-shower and Aroma Active Essentials toiletries.

Max 3 guests 31 1 bedroom0
Executive King Room with Lounge Access

Located on a higher floor, this air-conditioned room is fitted with a king bed. It features a 40-inch flat-screen satellite TV and an ergonomic chair. The stylish bathroom comes with a rain-shower and Aroma Active Essentials toiletries. Guests enjoy access to the Executive Lounge (dress code applies) which include daily breakfast, evening refreshments and free WiFi.

Max 3 guests 31 1 bedroom0
Executive Twin Room with Lounge Access

Located on a higher floor, this air-conditioned room is fitted with 2 single beds. It features a 40-inch flat-screen satellite TV and an ergonomic chair. The stylish bathroom comes with a rain-shower and Aroma Active Essentials toiletries. Guests enjoy access to the Executive Lounge (dress code applies) which include daily breakfast, evening refreshments and free WiFi.

Max 3 guests 31 1 bedroom0
King Guest Room

This air-conditioned room is fitted with a king bed. It features a 40-inch flat-screen satellite TV and an ergonomic chair. The stylish bathroom comes with a rain-shower and Aroma Active Essentials toiletries.

Max 3 guests 31 1 bedroom0
Twin Room

This air-conditioned room is fitted with 2 single beds. It features a 40-inch flat-screen satellite TV and an ergonomic chair. The stylish bathroom comes with a rain-shower and Aroma Active Essentials toiletries.

Max 3 guests 31 1 bedroom 1 bathroom
Bedroom Deluxe Suite with Lounge Access

This elegant and spacious suite has 2 bedrooms. It is fitted with a 40-inch LED satellite TV and air conditioning. The stylish and large bathroom comes with a bath, a rain-shower and Aroma Active Essentials toiletries.

Max 5 guests 93 2 bedrooms0
Executive King Suite with Lounge Access

Featuring a separate living area and a kitchenette, this elegant suite is fitted with a 40-inch LED satellite TV. A dining area, a coffee machine and a washer/dryer are also available. The stylish and large bathroom comes with a rain-shower and Aroma Active Essentials toiletries. Guests enjoy access to the Executive Lounge (dress code applies) which include daily breakfast, evening refreshments and free WiFi.

Max 3 guests 6400
King Corner Suite with Bath Tub

The spacious air-conditioned suite offers a TV, a minibar, a tea and coffee maker and a safe deposit box. The unit has 1 bed.

Max 3 guests 6400
One-Bedroom Suite with Bathtub

Featuring a separate living area and a coffee machine, this elegant suite is fitted with a 40-inch LED satellite TV. A dining area is also available. The stylish and large bathroom comes with a bath, a rain-shower and Aroma Active Essentials toiletries. Free WiFi.

Max 3 guests 5200

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printFrom 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 11, 2024, 2:36 PM

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DoubleTree by Hilton Johor Bahru - 4 Star Hotel in Johor Bahru