“Super”

Breakfast was very good and complete.

Clean, modern, easy check-in.

“Great breakfast.”

User friendly

Rooms, facilities, cleaningness.

Quite and clean room

“Very good stay for travelers close to”

Very comfortable room and good restaurant. Clean.

“Will not come back”

Clean

“The breakfast was so bad it was inedible — we left it untouched in the room. I am attaching photos to show exactly what”

On the positive side, the room was clean and the bed was comfortable, so we had a good night’s sleep.

I made a reservation at this hotel on the morning of July 19th, with check-in scheduled for 14:00 the same day. I wanted to inquire whether early check-in would be possible, so I tried calling the hotel multiple times. Unfortunately, no one ever picked up the phone, and I received no return call. Due to the lack of response, I decided to cancel the reservation. Booking.com informed me that free cancellation would be possible if the hotel agreed. However, communicating with the hotel was extremely difficult — the staff had poor English skills, and the conversation was inefficient and frustrating. They kept insisting that their policy, as shown on the platform, stated that reservations are non-refundable once confirmed. I sent them a screenshot from the Booking.com interface clearly showing that free cancellation was an option, proving their claim was incorrect. Still, I was not treated like a valued guest. They repeatedly told me they would “discuss internally and get back to me,” but I never received any follow-up. I had to initiate every single communication, and now they don’t even answer my calls anymore. I don’t believe this is the proper way to treat a customer. I was ignored, misinformed, and dismissed throughout the entire process. I strongly advise future guests to be cautious when booking this hotel, especially if you expect even basic customer service or clear communication.

“Room for improvement”

Not too far from Prague, beautiful design, comfy bed, parking, online check-in, kettle and coffee mashine in the room, soft carpet. Huge amount of vanity kits from soap, hair comb to slippers..not sure that's a good thing.

Comfortable place

“Quick, efficient, big parking, very clean, spacious bathroom, comfortable bed.”

It was my first experience with the reception-free hotel. Everything was smooth, accessible, staff was immediately available on phone even on late evening.

Modern, clean, quiet. Check in by email and access code. The breakfast vas very good

“business trip in jesenice”

everything has been great, the location is very modern, rooms are so big and all fornitures are new and high quality. The bathroom was great with a huge shower and the breakfast with high quality food.

“perfect”

balcony, large rooms, clean, breakfast

“Please note non advertised contactless check in.”

Beautiful design room and breakfast area.

“Expensive hotel for 1 night”

The hotel is quite new, relatively clean. Breakfast prepared by nice staff, always available ahead of time (scheduled at 7:30).

“Good price to quality ratio”

The property exceeded our expectations.

Great modern hotel, good service. Late check in was excellent!

“Very helpful , very clean , very comfortable.”

Very short notice booking - very very helpful and welcoming