I had to contact the staff several times and ask for check in details, I never had room service and no toilet paper even after I asked via phone for it, water black out for several hours in the morning without warning or apologies and it was extremely difficult to reach any staff via phone, most of the time no responded, also when I tried to contact via WhatsApp

“It was a one star hotel.”

The location at Ben Yehuda street was superb. There was a bed a toilet and a shower and that was what I needed.

Good location, warm apartment, very clean

“if you're looking for an acceptable place to sleep and shower then the place is ok”

the owner was approachable, good communication, location was good, near cafe, pizza and food places, safe neighborhood, room price was affordable, comfy bed, hot water in sink and shower (although water temerature not well controlled goes from hot to burning) .

“Reasonable budget hotel in great location.”

Location excellent. Bathroom ok with good hot water pressure. Owner really friendly and helpful. Arrival instructions clear and telephone support worked. Cute balcony and comfortable bed. Aircon and WiFi good. Able to leave baggage in room pre departure.

“The staff and owner are great. Very important when travelling”

Excellent response to any questions. Lovely owner. Location is excellent right in the heart of the city. Balcony a rare advantage

Everything was super and great..its a self booking hotel lacated in jerusalem ....i had calm and pleasent stay...Thanks owner a lot..👍

“Central, nice for a short stay”

Quite central; clear indication to reach the room. Good quality price

“WORST HOTEL EVER !!”

Nothing . Poor service !! 😢 i cant recommend at all ..nothing is impressive..

“Good for emergencies”

Location was good but is not the one announce.

“This is a great room for a price.”

There are three big L in this room. Location, location and location. The room itself is small, you could find dust under table. But the area is great. A lot of night life there. Bars, cafee. Great public transportation facilities. There are no promised window to a garden. Only window I have had is a window to a stairway. But you will find it great. Because of night life it was very noisy area. But at room you will have silence. Great for a sleep.

The rooms are excellent value, clean, comfortable, and have lots of hot water. The building entrance is not pleasant, and I suppose the lobby is being rebuilt.

No cups in room Found piece of toe nail on the floor

Hussle free... Enjoyed the stay

I liked the bed,the shower with the Mediterranean shampoo and body wash, the balcony was very relaxing.

I like the location and place.

Broken sink was fixed quickly. Quiet, clean

It was a great room and the staff very responsive:) I'd stay there again. :)

“Great room in a great location”

The shower was great. The air conditioner was very powerful. The bed was very comfortable. The shower was very good, with hot water and powerful current. The porch was great. Chekin process very easy, everything automatic and super fast. TV works, kettle works.

“A great find at the heart of the city”

There are no staff, as other reviews have mentioned, but the entry instructions were very clear. We were upgraded to a balcony room, which was nice. (Just be aware that this review will show that we had a regular single room, which isn't true. I don't know what any of the other rooms are like!) The facilities are basic. Only 2 smallish towels were provided for 2 guests. But I did appreciate little touches like bedside tables and lamps, which inexpensive hotels don't always have. The balcony room we were in had amazing blackout curtains that let us sleep late unbothered by the sun. There was no street noise either at night or in the morning, which was nice - that's often a problem in central Jerusalem. And, of course, the location is superb, right in the middle of the midrechov, the pedestrian area around Ben Yehuda. Other reviews have complained about the cleanliness but our room was spotlessly clean with nice shampoo etc. provided in the bathroom. For some reason, there was only one coffee cup even though there were 2 of us.