very friendly and helpful stuff.

The owner! He was so friendly and nice! He was the best! I slept very well, the room was quiet. I also liked the location.

“Room was basic, more hostel than hotel in concept. I wouldn’t stay there again”

The room had double glazing on the door to the balcony which reduced outside noise

Perfectly located in the heart of the city, with everything just around the corner. Nathan is absolutely amazing – exceptionally welcoming and dedicated to top-notch service.

Good value fot money, good location, clean and nice

“Comfortable and very pleasant”

Hotel owners are great. Helpful and pleasant. Well stocked kitchen and option to washer and dryer.

“Lidia”

I am the Spanish girl, Lidia, who visited Jerusalem for Holy Week to see everything related to Christianity (Holy Sepulchre, Place of Ascension in the Mount of Olives, Pater Noster Church, Christ's Prison, Stations of the Cross, etc) and also the Jewish neighborhood with things like the Ark of Covenant, King David's Tower, Kotel, etc. The owner was a very kind Jewish man who treated me very well knowing that I am a Christian. It was a pleasure to share experiences with lovely Jews who helped me in different circumstances in Jerusalem!! About the hotel, I got a good room with a little fridge, comfortable bed and a big bathroom. It was also clean. I will repeat in the future for sure and I send greetings to the owner of the hotel!! Thanks for everything, Lidia

“Overall, my stay at Kaplan Hotel was super comfortable, convenient”

Kaplan Hotel is 100% worth every penny. The staff are super helpful and respectful, and the check-in was really smooth and easy. The room was clean, cozy, and had everything I needed for a comfortable stay. The vibe of the place is super chill and welcoming—perfect for relaxing after a day out exploring. The location is amazing—just a 15-minute walk to the Old City and close to tons of shops, restaurants, and public transport. You can get pretty much anywhere in the city without any hassle. The price is very reasonable for what you get, especially considering how central it is. The room cleaning service was excellent—everything was always spotless when I came back. Overall, a great stay and I'd totally recommend it to anyone visiting Jerusalem!

“Great location and balcony, but very small room and noisy construction across street (April 2025)”

The room was clean, but as mentioned in other reviews, really very small. The bed was a French-style double bed, so quite tight for two people. We were lucky to have booked the room with a balcony — that really helped make the stay more enjoyable. Just keep in mind there's hardly any space to open two suitcases at once, either you move them under the bed. The bathroom has the basics, but there isn’t much room for toiletries. There is a small fridge in the room, but no water kettle. However, there is a shared kitchen on the first floor that guests can use, which is a nice touch. The host truly went out of their way to make our stay pleasant and make us happy.

“i had a good time in kaplan”

perfect location

“Great central location”

The location of the hotel is amazing, it’s basically in the middle of everything so you can get everywhere by foot. Unfortunately, our room was very noisy so we had troubles sleeping at night. Also, there were a lot of flies around the shower in the bathroom which was not a big issue for us but might be for someone else. I guess it’s because the building is quite old. Overall, the room could have been cleaner and a bit better equiped.

Behagelig service God value for money.

“Best in jerusalem (repeated stays)”

Awesome...so properly run, very friendly, best location, awesome price, updates fresh paint etc, ...has been and will be my best place to stay in jerisalem after flying there from across the world! Well done!

“Loved it!”

The location is great, close to everything.

Free coffee/tea appreciated.

The best of this hotel is by far the location. The staff was quite friendly and they changed the towels every two days

“Comfortable room, reasonably priced, strategically in the heart of Jerusalem, friendly and helpful s”

Hospitality was great. Perfect spot nearby the old town and next to Jaffa street.

Very nice hosteling man

Hotel Kaplan is a small, budget hotel in a good location, with cafes and restaurants nearby and the Old City a short walk from the hotel. The room was small but comfortable. The hotel manager Natan was very friendly and helpful.