“Nice hotel shocking staff!”

The location

“Stay in May”

Loved the pool and the location both of which helped us choose this hotel

“Very good”

Friendly staff

“Great value for money, excellent service and facilities”

The breakfast was excellent and location perfect. Have stayed in many hotels in Israel and this one wins hands down based on amenities and service from staff versus cost for the stay.

“I was very disappointed”

The location was very central

“Great 3 day stay the receptionist was extremely helpful and pleasant. We had several rooms booked for ourselves and othe”

Great location for seeing the Od City

“Bad customer service”

I was promised by the hotel manager on duty and junior staff members a FULL REFUND for the time that I had pre-paid and DID NOT stay in the hotel due to a payment issue I had. The hotel demanded an additional 1000 shekkel upon my arrival after paying in full upfront - due to Vat which was never mentioned in the booking process. We agreed that I would vacate and get a refund for the nights I did not stay over. I paid the Vat under duress for only the ONE night that I stayed over and I promptly moved out. I have emailed Booking.com and the hotel for my money back / refund for the nights I did NOT stay over and instead I received a communication from Booking.com to state that the hotel denied my refund which is what they promised me would NOT happen. This is unethical and dishonest at worst and bad service at best. Meantime I have sent multiple emails and I am still waiting for a refund.

“Clean and comfortable stay for family with young children”

It was clean and conveniently located

“Not great”

Not much

The staff was very friendly

“Home away from Home”

Welcome package from the manager, pool, friendly and professional staff, edible breakfast

The location can't be beat. We walked everywhere. The room was a nice size, but dated. It could use a facelift. The breakfast during the week was not great - the weekend much better probably because they were busier on the weekend.

“Wonderful staff who put themselves out for their guests”

Excellent service. The staff was very welcoming and couldn’t do enough for us without exception. Food at breakfast was plentiful with much variety

Very good location. Staff was super friendly and helpful. Good breakfast.

“Abysmal lack of staff and cleanliness. Have stayed in other Dan’s before and this was the worst.”

Location

“Best Staff ever”

Bassam, John, Lama just few names of the amazing people that were so kind. I've neve seen such a great service and such a great team, always ready to help and give the best they can to make our stay unforgetable. Thank you

“We enjoyed our vacation but we will not be back at Dan Panorama . It needs serious renovation.”

Breakfast was on the avarage. The dining room was dark , sad with no windows, some of the products were not fresh , even the bread was fresh only one day. There were no fresh juices . I liked the location and the room which was cmfortable

“A really enjoyable stay in a lovely hotel and with great staff!”

Excellent breakfast. Good location. Staff very helpful and friendly. Rooms clean and comfortable. Food great.

“The Dan Panorama is an excellent stay - Staff so helpful and friendly. Excellent situation.”

Breakfast was excellent. Hotel was so comfortable and clean. Staff were so helpful and friendly particularly staff on reception. Very good situation. Near the Old City. Great pool. Would love to stay there again!

The hotel is in a great location with many bus routes right outside the from entrance. The bar mitzvah I attended was within walking distance of the hotel near mantilla mall. Room was clean and comfortable. Certain staff were friendly and helpful. I ran out of tea so I went myself to the bar and the staff were kind enough to give me a teabag and sugar. Overall a good hotel, I would stay again.