Special thanks to the whole personnel for the friendly service and kind help especially to Vigen from the restaurant and Lilit doing Physiotherapy. Definitely to recommend and re-visit.

It was a wonderful stay overall. The rooms were comfortable, and the pool, jacuzzi, and sauna were excellent. The beautiful natural surroundings and scenic views made the experience even more enjoyable, and the food was generally tasty and satisfying.

“Great place to stay. Best in Jermuk”

Great food, healthy and diverse. Excellent location.

Cleanness

Everything

“The Perfect stay for a amazing and relaxed experience”

I had a truly wonderful experience at Jermuk Hotel & Spa. The food was absolutely delicious, the staff were extremely friendly, and the rooms were spotless and very comfortable. Everything was organized perfectly, including the treatments, which were of a very high standard. I want to give a special mention to physiotherapist Leyla Gabrielyan. She was not only incredibly kind and caring, but also very knowledgeable and professional. You can tell she truly knows what she’s doing, and that gave me a lot of confidence during my stay. She is without a doubt a top specialist and a great asset to the hotel. Overall, I can highly recommend Jermuk Hotel & Spa — it’s the perfect place for relaxation, healing, and excellent service.

The location is magnificent, and the rooms and most of the facilities are perfectly, shiny clean! Also we've enjoyed the desserts at lunch

“Everything was nice and enjoyable”

The service is amazing. Food is good. The people are polite and very helpful.

“The perfect stay”

The best rest we've had in a long time. Spacious rooms, comfy beds, fantastic meals with great choice, gorgeous views from the swimming pool, the kindest and professional staff. We enjoyed every moment of our stay and are already looking forward to coming back again.

Pool, sauna, location, treatment

“The Perfect stay for a amazing and relaxed experience”

I had a truly wonderful experience at Jermuk Hotel & Spa. The food was absolutely delicious, the staff were extremely friendly, and the rooms were spotless and very comfortable. Everything was organized perfectly, including the treatments, which were of a very high standard. I want to give a special mention to physiotherapist Leyla Gabrielyan. She was not only incredibly kind and caring, but also very knowledgeable and professional. You can tell she truly knows what she’s doing, and that gave me a lot of confidence during my stay. She is without a doubt a top specialist and a great asset to the hotel. Overall, I can highly recommend Jermuk Hotel & Spa — it’s the perfect place for relaxation, healing, and excellent service.

“Is that really a 5 stars?”

Amount of procedures, friendly staff, lots of dishes on meals, nice pool and a small gym, clean air. Very tasty fruit tea at the bar. And the nice worker ❤️

The location is magnificent, and the rooms and most of the facilities are perfectly, shiny clean! Also we've enjoyed the desserts at lunch

“Best ever”

Best ever We travel a lot to many countries and stay in beautiful hotels however this one is my favourite so far It is new, beautiful, the people are amazing esp the guys at the restaurant and doctor Voskanyan, so kind and compassionate If you come to Armenia, go to Jermuk and stay in in this hotel. Highly recommended

Very clean Very good service In general all was good

“A nice place”

A nice hotel with a comfy room. The swimming pool and its view were amazing. The buffet had a good choice of food. The reception staff were helpful. I didn't use any of the spa treatments but was impressed at the choices.

“Everything was nice and enjoyable”

The service is amazing. Food is good. The people are polite and very helpful.

Beautiful stay. Great location. All three meals catered via buffet, with huge selection. Massage was great. Fun additional free spa esq treatments.

“an amazing stay”

everything!!! the location, the stuff, the resort facilities, and, of couse, the health-related procedures

“Medical treatment, food, spa-zone, hospitality”

We have always appreciated the high level of medical treatment, hospitality, and readiness to assist at this sanatorium. Special thanks to Ani for her expertise in physiotherapy procedures. However, our experience during the last two days of our stay was significantly marred by the behavior of some local guests. Their loud and disruptive conduct in the hotel corridors at night, combined with inappropriate activities, prevented us from sleeping. When we raised the issue with the staff, we were advised to contact security. The following night, we followed this advice, but the security personnel’s response was limited to knocking on the door without further action. This was particularly disappointing, as our previous visits had left us with a very positive impression of the service. We believe that a sanatorium catering to families and those seeking restful treatment should maintain a peaceful environment for all guests. It was disheartening to feel that our concerns were not adequately addressed. We hope that management will take steps to ensure a more consistent and comfortable experience for everyone in the future.