Urban Suites Jsw
Urban Suites@Jelutong, Lintang Hajjah Rehmah, 11600 Jelutong, Penang, Malaysia
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Why people book this hotel
“great room with an amazing view, comfortable bed, fridge, showers gel/shampoo, t…”
“Next time make sure l must get a unit with the living room”
“Clean”
“Comfortable and clean”
“Strategic location in Georgetown”
“Location was perfect for us (transport is recommended)”
“Host was incredibly helpful, clear instructions for a very easy self check in/ s…”
“Very clean, comfortable, staff very friendly and polite”
“Great value, very clean and great sea views”
“Nice view, easy access to everything and affordable”
“The pool and the pool area on the 11th flor in the building is very nice”
Overview
Situated in Jelutong in the Penang region and 1st Avenue Penang reachable within 4.1 km, Urban Suites Jsw features accommodation with free WiFi, a children's playground, water sports facilities and free private parking. The property has sea and garden views, and is 4.3 km from Penang Times Square. The aparthotel provides a rooftop pool, hot tub and a lift. Accommodation for disabled guests is also available at the property. At the aparthotel, each unit has air conditioning, a seating area, a flat-screen TV with streaming services, a safety deposit box and a private bathroom with a bidet, slippers and a hair dryer. Some units also have a well-fitted kitchen equipped with an oven, a microwave, and a stovetop. At the aparthotel, each unit includes bed linen and towels. Guests at the property are welcome to use the fitness room and relax in the indoor pool. For guests with children, the aparthotel offers an indoor play area. A water park and kids pool are available at Urban Suites Jsw, while guests can also relax in the garden. Rainbow Skywalk at Komtar is 4.7 km from the accommodation, while Wonderfood Museum is 4.9 km from the property. The nearest airport is Penang International Airport, 11 km from Urban Suites Jsw.
Traveller reviews
Ameer Firdaus
solo_traveller
May 4, 2026
Nice place n very safety
Nasaruddin
extended_group
May 2, 2026
Clean
Albert
solo_traveller
April 27, 2026
“Comfortable and Clean”
Our regular stay at the apartment whenever we are in Penang. Comfortable and clean. Strategic location in Georgetown. Beautiful view of the Penang Bridge.
latip
solo_traveller
March 12, 2026
“terbaik serta bersih save money”
nice and good
Ben
couple
March 9, 2026
“Perfect stay”
Host was incredibly helpful, clear instructions for a very easy self check in/ self check out..great room with an amazing view, comfortable bed, fridge, showers gel/shampoo, toothbrushes provided (all really helpful additions) all very clean facilities (lovely pool and gym). Location was perfect for us (transport is recommended). Vending machines around the facility were also great (coffee, fresh orange juice etc)..would definitely stay again. Thank you!
Eunsharesha
couple
March 1, 2026
“Awesome!”
The location is very strategic with the place that I want to visit
Vithyamugilan
couple
February 18, 2026
“Great for value!”
The unit was equipped with all basic facilities although small unit
Charis
solo_traveller
February 9, 2026
“Ok only.”
Next time make sure l must get a unit with the living room. Every time when l come l need a proper place to meet my client. My client heard l stay in Urban Suite they dont want to come because of long waiting lift. Penang people is funny. Waiting for lift too long also don't like. At the end meet all my clients at Hotel Bekerley Cafe and some in Mcdonald. Next time can only come to stay with my church friends.
Trevor
couple
February 6, 2026
Great value, very clean and great sea views
anita
family_with_children
February 1, 2026
“Very comfortable”
D room convinence n fulfill our dreams
Aidil
extended_group
January 18, 2026
“Nice experience”
Nice view, easy access to everything and affordable
Aziz
solo_traveller
January 18, 2026
More cool
Nur
couple
January 15, 2026
not bad
Mann
couple
January 5, 2026
Very clean, comfortable, staff very friendly and polite. The only thing air con not so cool maybe because the weather room was 🥵. After I complained action was taken very fast and the staff came to check I really appreciate it but can't blame them also.
Kimberly
couple
January 4, 2026
Nice apartment with an incredible view. The pool and the pool area on the 11th flor in the building is very nice. Good and clear instructions upon arrival for the self check in.
ANNIE
couple
December 31, 2025
“Not worth the price”
One of the worst place i have stayed.. The pillows are horrible. I got cheated with one of the reviews which said that this place has the best pillow....it is actually the worst.
Syairah
extended_group
December 29, 2025
“The place is so comfortable. The view from 35th floor was amazing especially at night”
Its good. We have nasi kandar as breakfast
Maylin
family_with_children
December 25, 2025
“Budget accommodation, value for money, spacious apartment, poor lifts system in the building”
Bigger than expected space for triple room, aand there are 2 rooms with 2 beds (1 queen, 1 single bed)
MUHAMAD
couple
December 21, 2025
The pillow very nice and comfortable very nice room
Ahmad
couple
December 18, 2025
Good location!
Facilities
Accessibility
Wheelchair accessible
Activities
Indoor pool (all year), Water sport facilities on site, Water park, Sauna, Fitness centre, Games room, Children's playground, Hot tub/Jacuzzi, Indoor pool, Steam room, Fitness
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies
Entertainment and family services
Indoor play area, Kids' outdoor play equipment
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized
General
Safety deposit box, Non-smoking throughout, Air conditioning, Designated smoking area, Lift, Soundproof rooms, Heating, Non-smoking rooms, Facilities for disabled guests, Family rooms
Internet
Internet services, WiFi, Free WiFi
Outdoors
Garden
Parking
Parking, Free parking, Parking on site, Private parking, Parking garage, Accessible parking
Physical distancing
Contactless check-in/check-out, Cashless payment available
Pool and wellness
Kids' pool, Swimming Pool, Rooftop pool, Infinity pool, Pool with view
Safety & security
24-hour security, Security alarm, CCTV in common areas, Fire extinguishers
Self check-in
Passport/ID information collected online before you arrive, Lockbox key collection at the property
Services
Shared lounge/TV area, Private check-in/check-out, Express check-in/check-out
Comfort Triple Room
This triple room's standout features are the pool with a view and fireplace. Offering free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. In the kitchenette, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious air-conditioned triple room offers a flat-screen TV, a washing machine, soundproof walls, a seating area as well as sea views. The unit has 2 beds and 2 futons.
Queen Suite
This suite features a pool with a view and a fireplace. The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a bidet. The suite features a flat-screen TV, soundproof walls, a wardrobe, an electric kettle as well as sea views. The unit has 1 bed.
Hotel Policies
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