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DeLuma-Urban Suites

Apartment

Urban Suites ,Jln Ahmad Nor

hotel
hotel

Why people book this hotel

Clean rooms
11 mentions

Room was clean, well equipped house

The house is very clean,and the owner is very good

Great location
6 mentions

No food stalls nearby

The location and the appartment was beautiful and well maintained

Comfortable rooms
5 mentions

Rooms are small but ok

The apartment was spacious, beautifully decorated, and very clean

Friendly staff
3 mentions

Host is very responsive and helpful

The host was responsive and helpful throughout the stay

Good value
1 mentions

Worthy for money

Parking available
1 mentions

Parking lots in 10th floor, every time need to drive circle around the parking a…

Overview

Featuring mountain views, DeLuma-Urban Suites features accommodation with a rooftop pool, a fitness centre and an indoor pool, around 4.1 km from 1st Avenue Penang. The property features pool and garden views, and is 4.3 km from Penang Times Square. The apartment also offers free WiFi, free private parking and facilities for disabled guests. The units provide views of the sea and come with a seating area, a washing machine, a fully equipped kitchen with a microwave, and a private bathroom with a hair dryer. There is also a fridge, kitchenware and a kettle. The units at the apartment complex feature air conditioning and a desk. For guests with children, the apartment provides kids pool and a children's playground. DeLuma-Urban Suites has a picnic area and a terrace. Rainbow Skywalk at Komtar is 4.7 km from the accommodation, while Wonderfood Museum is 4.9 km away. The nearest airport is Penang International Airport, 11 km from DeLuma-Urban Suites.

Traveller reviews

N

Nor Safinas

family_with_children

December 10, 2025

10

Nice stay

Room was clean, well equipped house

A

Atiqah

family_with_children

October 26, 2025

9

Everything just nice!

Bersih dan selesa!✨✨✨✨

W

Wan Zainab

family_with_children

October 22, 2025

10

Home away from home

Host is very responsive and helpful. 10🌟rated

P

Puan

extended_group

September 12, 2025

10

The house is very clean,and the owner is very good. Worthy for money. Recommended👍

S

S N P Misra

couple

September 8, 2025

8

Average apartment at High cost

It is an apartment on the 15th floor.The View is Good but not Sea View. No television is provided. Rooms are small but ok. Drawing room and Dining area provided. All good. The rooms were clean. But the toilets were not mopped when we checked in. It seems both toilets were used by someone before we checked in. No food stalls nearby. George Town the most happening place is a bit far. No restaurant nearby. Cost wise it is a bit costly apartment, you can have many other options which are cheaper and better. No luggage storage is provided so before booking, please keep in mind.

V

Vincent

family_with_children

August 26, 2025

7

The place was nice and easy to town and convenient to get the nice food at the area

M

Mod System

family_with_children

August 26, 2025

5

Parking lots in 10th floor, every time need to drive circle around the parking area. The circle road very small hard to drive. House inside had cockroach, then the toilet paper is bad quality. House no too clean. Inside the house had many hair lines in the walls.

I

INTAN

extended_group

August 12, 2025

10

Clean , complete everything

B

bweok

extended_group

July 28, 2025

9

Its clean enough

S

Shaw

extended_group

July 24, 2025

10

The location and the appartment was beautiful and well maintained. The outside view was amazing. It gives the feel that we can spend time in apartment. ☺️

N

Nadia

family_with_children

July 2, 2025

10

A stylish and comfortable stay with a stunning view. Would definitely come back!

The apartment was spacious, beautifully decorated, and very clean. The location was convenient. The host was responsive and helpful throughout the stay.

A

Arif

extended_group

June 30, 2025

10

We had a lovely stay! The place was clean, cozy, and just as described. The host was friendly and responsive. The only m

N

ngan

extended_group

May 18, 2025

5

The lift need to improve. Because is need to wait a long time.

T

THINESHSIVABARATHI

family_with_children

May 6, 2025

5

No one respond properly. If any grievance, staff simply say conduct owner . It’s totally uncomfortable to stay

C

Chin

family_with_children

May 3, 2025

8

The cleanliness of the room is definitely a 5 star

K

KANNAGI

extended_group

December 22, 2024

8

nice

All good...house is nice and clean. Facilities s.pool,steam & sauna good. Owner very easy to communicate and fast respon. Thank you Urban suite De luma😘

R

Ramesh

family_with_children

November 26, 2024

10

Location and the unit is clean and comfortable

N

nkp

family_with_children

November 25, 2024

8

I like the PDF check in manual and restaurant recommendations by the staff. As a traveller first time come to Penang, it really means a lot.

M

mohd

extended_group

November 22, 2024

10

Comfortable & convenient

Location. Cleanliness

N

Noratiqah

couple

November 20, 2024

10

All okay but my suggestion please add room mirror for makeup and watch

The location is good

Facilities

Accessibility

Wheelchair accessible

Activities

Open-air bath, Indoor pool (all year), Sauna, Fitness centre, Games room, Children's playground, Indoor pool, Fitness

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation

General

WiFi available in all areas, Soundproof rooms, Lift, Non-smoking rooms, Facilities for disabled guests, Family rooms, Allergy-free room, Non-smoking throughout, Air conditioning, Designated smoking area

Internet

Free WiFi, Internet services, WiFi

Outdoors

Outdoor pool, Garden, Terrace, Outdoor pool (all year), Picnic area, Outdoor furniture

Parking

Parking on site, Private parking, Parking, Free parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Swimming Pool, Fence around pool, Kids' pool, Swimming pool toys, Rooftop pool, Infinity pool, Pool with view, Salt-water pool, Sun loungers or beach chairs

Reception services

Invoice provided

Safety & security

24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities

Self check-in

Passport/ID information collected online before you arrive, Lockbox key collection at the property

Services

Private check-in/check-out, Meeting/banquet facilities

Apartment

This apartment's special features are the pool with a view and the sauna. This spacious apartment is comprised of 1 living room, 3 separate bedrooms and 2 bathrooms with a walk-in shower and a bidet. The well-fitted kitchen features a refrigerator, kitchenware, a microwave and an electric kettle. The apartment is furnished with a desk and a seating area and offers air conditioning, a washing machine and sea views. The unit offers 3 beds.

Max 6 guests 79 3 bedrooms 2 bathrooms

Hotel Policies

Check-inFrom 15:00 to 23:30
Check-outFrom 08:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printThis property will not accommodate hen, stag or similar parties. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 11, 2024, 3:10 PM

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DeLuma-Urban Suites - 4 Star Hotel in Jelutong