“Not required, bad behavior and , not hygiene”

Not hygiene ,as pr charges over not required

“Little away from fort and staffs are courteous”

The room is spacious.

“This is a not to be missed vacation getaway if you are planning to go to Jaiselmer.”

The hospitality at this place was nothing short of amazing! We were given a warm welcome with garlands and rose petals on our arrival, it was a novel experience for us. The food was freshly cooked, the servers were quick to bring the dishes, and they were open to making the food as per our requests. The owner Mr. Dil Khan even treated our family to some rare Rajasthani delicacies that were not on the menu. It's rare to see such personalized service, we could not have have picked a better place to stay where everyone made us feel like home. The rooftop restaurant gives you a view of the city and it's so peaceful to sit there and enjoy the sights along with great food.

“Excellent stay this haveli in Jaisalmer”

I had an excellent stay at Hotel Heritage House in Jaisalmer and would happily recommend it to anyone visiting the Golden City. From the moment we arrived, the staff made us feel genuinely welcome. Check-in was smooth, and they were always ready to help with a smile, whether it was arranging local sightseeing, transport, or simply giving good advice about the city. The hotel itself is beautiful, with traditional Rajasthani architecture that really adds to the experience of staying in Jaisalmer. The rooms were spacious, clean, and very comfortable. Everything was well maintained, and the housekeeping was done daily with great care. After a long day of exploring the fort and local markets, it was nice to come back to a calm and cozy room. The rooftop area is a big highlight. It offers a lovely view of the surroundings, especially in the evening. The food served at the hotel was fresh and tasty, with both local and simple options available. Breakfast was satisfying and prepared with attention, which made mornings pleasant and relaxed. What truly makes Heritage House special is the hospitality. The staff treated us more like guests in a home than customers in a hotel. Their warmth, honesty, and willingness to help made our stay memorable. Overall, Hotel Heritage House offers excellent value for money, a peaceful atmosphere, and genuine hospitality. If you want a comfortable stay with a traditional feel and friendly service in Jaisalmer, this place is a great choice.

“Not required, bad behavior and , not hygiene”

Not hygiene ,as pr charges over not required

“We had a great stay all of the staff were great and Dowd was especially helpful. We hired a guide for the Fort from the”

The staff were excellent, really helpful and friendly. The rooms and the common areas are spotless. The food in the restaurant is very good.

“Highly recommended”

What an excellent and welcoming stay. From the beginning to the end we were very well taken care of, beautiful, spacious and comfortable rooms, and great food. Marvelous staff. Good prices. Highly recommended !

“Excellent hotel”

The stay at the hotel has been an unbeatable experience. Both the welcome and the treatment of the management and all the staff are excellent. The rooms are very good and have everything to make you feel comfortable and rest very well. The food is also excellent. I recommend it for a visit to Jaisalmer.

“Probably the best boutique hotel in Jaisalmer”

During my recent stay at this hotel, I was genuinely impressed by the exceptional hospitality and overall experience. The staff went above and beyond to make us feel welcome, ensuring every need was met with a warm smile. The rooms were clean and well maintained. The over all hotel is decorated beautifully in Rajasthani fashion. The hotel’s rooftop restaurant had the best food I tried in Rajasthan, it is definitely a must try!

“Excellent stay. Would recommend strongly”

Ambience and services

“Great stay”

This was a really great find. The hotel is beautifully decorated in local style. The rooms are large and have everything you could want for a comfortable stay including a kettle and plenty of bottled water. There is a large roof terrace and a good choice for breakfast. The staff were very friendly and attentive, they could do enough for us. The hotel is in a quiet location around 20 mins walk to the fort with plenty to see along the way.

“Well needed bit of luxury at the end of our trip!”

Property is very clean, almost feels like you’re staying in a palace. The rooms are big and the bathroom with walk in shower was most welcomed after 4 weeks in India! The staff were incredibly polite and helpful.

“Not good”

Not hot water facilities , some time it's working some time no hot water

“A desert oasis”

This hotel is so beautiful! Our group absolutely loved our stay, and the staff went above and beyond to accomodate our needs. We also did a city tour with Dharma, who was fabulous at explaining a lot of the history behind the city. Highly recommend.

Very gentle staff, nice building well kept and cozy and welcoming Spacious room and bathroom Quite clean, but additional mopping could help Nice terrace for breakfast and dinner

“Not very good stay”

We booked suit room . Very big room with very big bathroom

“The most friendly and welcoming staff make this hotel special.”

Amazing stay because of the amazing staff. Incredible food and the best masala chai we’ve had in India. Lovely big rooms and beautiful cleanliness throughout.

Total value for money. Extremely polite and helpful staff. Excellent food and service. Lovely décor. Located in heart of city and easily approachable. Will highly recommend this hotel if you are visiting. Will always do my bookings here.

Very nice stay, service was exceptional, room was very spacious and clean, the staff is very courteous, really enjoyed the stay, highly recommended.

“Excellent location, very good staff, good food with good views from my bedroom and dining room.”

The room was very good size and clean. The staff were very good and food was made freshly to our taste. Location was excellent.