SureStay Hotel by Best Western Jacksonville South
5018 University Blvd W
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10 nights, 2 adults
Includes taxes and charges
10 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Room was ok, clean beds and bathroom”
“Clean lobby and rooms”
“It was clean”
“The place was very clean, with an acceptable smell”
“Breakfast was good”
“They had breakfast”
“Front desk was polite and accommodating”
“Amazing in any respect: From the friendly welcome, over the spacious and fully e…”
Overview
Situated 5 miles south of downtown Jacksonville, Florida, this hotel is just 20 minutes' drive from Jacksonville Beach. It features a full hot breakfast and spacious rooms with free WiFi. The rooms at SureStay Hotel by Best Western Jacksonville South are simply furnished and include tea- and coffee-making facilities. Cable TV is provided along with a work desk. SureStay Hotel by Best Western Jacksonville South offers a 24-hour front desk. Guests can take advantage of the on-site laundrette and vending machines. EverBank Field, home of the Jacksonville Jaguars, is less than 6 miles from SureStay Hotel by Best Western Jacksonville South. The University of North Florida is 15 minutes' drive from the hotel.
Traveller reviews
John
couple
March 6, 2026
“One word the worst”
Nothing
Michael
family_with_children
October 19, 2025
“Pleasant”
Pleasant enough for short stay
Andrii
extended_group
July 18, 2025
“Bad”
Nothing
Tatiana
family_with_children
March 8, 2025
It was clean
LISBETH
couple
February 1, 2025
The place was very clean, with an acceptable smell
Claudia Mendes
couple
December 18, 2024
“A nice place to stay for a few days.”
Room was ok, clean beds and bathroom. Breakfast was good.
Poet
family_with_children
December 8, 2024
“Clean and friendly.”
Clean lobby and rooms. Front desk was polite and accommodating.
Charlene
extended_group
November 16, 2024
The room was horrible. It was unclean, leaking faucets and the bathroom door knob was falling off. Room stuck of bleach. The office was dirty and smelled awful. Parking lot had a guy in his car stalking us through the parking lot and there was a lot of steady people roaming. The winning element was the brokendown car in the parking lot held together by bungie cords. Do yourself a favor and stay away.
Hermann
couple
April 29, 2024
“The only pretty much perfect (!) hotel of our 4 weeks long trip. Amazing in any respect!”
Flawless! Simply the best Motel/Hotel that we have stayed during our so far 4 weeks long trip across the US. Amazing in any respect: From the friendly welcome, over the spacious and fully equipped room, to the generous breakfast - we loved every single minute of our stay. We'll certainly be back. SureStays are on top of our short list from now on!
MICHELLE
family_with_children
March 22, 2024
“I do not recommend this place to stay.”
They had breakfast. I didn't like anything else.
Fleming
family_with_children
March 16, 2024
Broken shelf, toilet paper, volume broke on TV remote, lamp plugs loose
Fleming
family_with_children
March 16, 2024
Broken shelf, toilet paper, volume broke on TV remote, lamp plugs loose
Kara
family_with_children
February 20, 2024
“Meh”
Space heater in room. It was still cold most of night. Thin blanket. Bathroom door didn't shut. Shower curtain didn't reach to tub so water got everywhere. No elevator for second floor. It was raining and stairs were outside and slippery.
Kara
family_with_children
February 20, 2024
“Meh”
Space heater in room. It was still cold most of night. Thin blanket. Bathroom door didn't shut. Shower curtain didn't reach to tub so water got everywhere. No elevator for second floor. It was raining and stairs were outside and slippery.
Amos
couple
February 19, 2024
“Room was covered in mold. We checked out less than an hour after we checked in.”
Amos
couple
February 19, 2024
“Room was covered in mold. We checked out less than an hour after we checked in.”
Kwarteng j
couple
January 25, 2024
The environment is very bad, and the room is nasty smile Wed and I'm not recommending anyone to go there. They told me ,no smoking in the room but room itself smiling smoking and those i saw them most of them are smoking in outside of their home.,
Louise
family_with_children
December 21, 2023
I liked the pillows and the bed. You can park right in front of your room door. However you might hear your neighbor leaving.
Jeremy
family_with_children
December 4, 2023
Junkies and homeless all over the place. Staff was fine just a bad area
Jeremy
family_with_children
December 4, 2023
Junkies and homeless all over the place. Staff was fine just a bad area
Facilities
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options
Food & drink safety
Physical distancing in dining areas
General
WiFi available in all areas, Pets allowed, Non-smoking rooms, Facilities for disabled guests, Safety deposit box, Heating, Non-smoking throughout, Air conditioning, Designated smoking area
Internet
WiFi, Free WiFi, Internet services
Parking
Free parking, Accessible parking, Parking, Parking on site
Physical distancing
Physical distancing rules followed
Safety & security
Key card access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Carbon monoxide detector
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available
Services
Express check-in/check-out, Business centre, Laundry, 24-hour front desk, Fax/photocopying, Vending machine (drinks), Daily housekeeping
King Room - Disability Access/Non Smoking
This double room features a tea and coffee maker, a seating area and a TV. The unit offers 1 bed.
King Room - Non Smoking
This double room features a tea and coffee maker, a seating area and a TV. The unit offers 1 bed.
Quadruple Room with Two Queen Beds - Disability Access/Non Smoking
This quadruple room has a tea and coffee maker, a seating area and a TV. The unit has 2 beds.
Quadruple Room with Two Queen Beds - Non Smoking
This quadruple room features a tea and coffee maker, a seating area and a TV. The unit offers 2 beds.
Hotel Policies
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