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Southbank Hotel by Marriott Jacksonville Riverwalk

Hotel

1515 Prudential Drive

10 nights, 2 adults

USD$1,843

Includes taxes and charges

10 nights, 2 adults

USD$1,843

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Comfortable rooms
11 mentions

The room and beds made our stay ok

It's currently undergoing renovations but this didnt affect us Comfy bed, pill…

Clean rooms
8 mentions

I really appreciated the cleanliness, and the bathroom was spotless

Very clean and comfortable beds

Great location
5 mentions

Location

Excellent location, the Riverwalk is just around the corner

Breakfast available
3 mentions

We had dinner and breakfast there

Nice room comfy beds good pool and breakfast was good

Friendly staff
2 mentions

The staff were very friendly

The front desk staff were helpful

Good value
2 mentions

The price of the hotel was acceptable to me

The breakfast was good value for money and was excellently staffed

Overview

Located in Central Jacksonville, this waterfront hotel overlooks the St. Johns River. Lexington Hotel and Conference Center features an outdoor pool with a sundeck and the on-site Currents Lounge. Southbank Hotel Jacksonville Riverwalk guestrooms are furnished with a large work desk, a 42-inch flat-screen TV, and a Keurig coffee machine. Some rooms have a balcony with a river view. Southbank Hotel Jacksonville Riverwalk provides a car rental desk. Free access to a fitness centre and a 24-hour business centre is provided. A guest laundry is on site. Casual American dining can be found at the on-site Pier 1515 restaurant and is open for breakfast, lunch, and dinner. Currents Lounge provides a full drink menu. This hotel is located in the San Marco entertainment district near upscale dining and shopping. The Museum of Science and History is 10 minutes' walk from the hotel, and the Jacksonville Jaguars Stadium is 10 minutes' away by car.

Traveller reviews

M

Mackenzie

solo_traveller

April 15, 2026

7

Close to shops

M

MICHAEL

solo_traveller

March 7, 2026

5

Dissatisfied

Location

M

Marc

solo_traveller

March 6, 2026

1

Never again

The room and beds made our stay ok

J

Jill Browne

family_with_children

February 25, 2026

8

Only stayed one night and away early in the morning but nice hotel. It's currently undergoing renovations but this didnt affect us Comfy bed, pillows. Room has a fridge, microwave and coffee machine. Great shower.

A

anonym

family_with_children

February 23, 2026

7

For stadium visits ok

Close to the stadium Fridge Wardrobe Big room Parking in front of the hotel (even though it costs, but you know that before)

A

AGUSTIN

family_with_children

February 18, 2026

9

The staff were very friendly. I really appreciated the cleanliness, and the bathroom was spotless. The only downsides were the lack of a hairdryer and the iron, which didn't work.

A

Althea

solo_traveller

January 22, 2026

6

Heat didn't work. Maintenance didn't come that night. Next day I had to change rooms. The 2nd room felt like a downgrade from the first.

G

Gabriella

extended_group

July 18, 2025

9

Great hotel in excellent location for riverwalk

Excellent location, the Riverwalk is just around the corner. Though we didn’t find shops in the neighborhood but didn’t have much time to look for them. Excellent view. Very clean and comfortable beds.

S

Sandra

solo_traveller

June 12, 2025

7

Jenn is an excellent bartender. She made my experience worth my stay.

Location

L

Laura

family_with_children

May 25, 2025

1

Terrible service in general, we went to the restaurant and they were very Unfriendly, the reception would also not come

Ubicación

R

Revuckaya

solo_traveller

April 27, 2025

4

Prices are a bit high for this quality

Spacious room, beautiful view, clean

T

Tracy

couple

April 20, 2025

7

It was just a quick overnight stay as we were not happy with the location for what we wanted to do.

The rooms look like they have been recently renovated and were lovely and clean and very comfortable and very quiet. The restaurant had Amazing food and drinks. We had dinner and breakfast there. Top marks for the food. The young man Codey that was the valet was exceptional and such a joy to chat to.

T

Tatiana

couple

February 19, 2025

6

Only liked the restaurant next door….

It was clean.

S

Sabrina

couple

January 7, 2025

2

Don't stay here , nothing near by & it needs a refurb.

Nothing, the area is run down & it just didn't feel safe to walk around.

P

Petra Tejklová

couple

December 27, 2024

8

pleasant stay

The price of the hotel was acceptable to me. Cleanliness of the room and great bed. The water in the shower was hot.

A

Alison

solo_traveller

December 9, 2024

5

Some of the staff on front desk were miserable- acting as if you'd asked a stupid question when it was a question that anyone who didn't know the city well might ask. The room allocated was on the second floor and on the edge around the atrium & reception area - it was excessively noisy at night. It was a good job I had ear plugs otherwise I wouldn't have got any sleep. Expected better for the cost of the room.

T

trevor

couple

November 19, 2024

8

Pretty good would stay again

Nice room comfy beds good pool and breakfast was good

P

Peter

family_with_children

November 7, 2024

9

Family weekend away

Excellent location and clean and comfortable

F

Fernando Bissigo

family_with_children

October 13, 2024

9

Well located! Very nice room, excellent breakfast. Very friendly staff.

G

Gavin

family_with_children

October 3, 2024

9

An excellent stay

Our room was excellent, clean and well equipped. The bathroom had a lovely shower. The front desk staff were helpful. The breakfast was good value for money and was excellently staffed. Similarly, the bar staff were excellent as was the bar food.

Facilities

Activities

Fitness centre, Golf course (within 3 km), Games room, Billiards, Bicycle rental (additional charge), Happy hour

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options, Special diet menus (on request), Kid meals, Wine/champagne, Fruits, Breakfast in the room, Restaurant, Bar

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized

General

WiFi available in all areas, Facilities for disabled guests, Non-smoking rooms, Pets allowed, Lift, Safety deposit box, Heating, Non-smoking throughout, Air conditioning

Internet

WiFi, Internet services, Free WiFi

Outdoors

Outdoor furniture, Sun terrace, Outdoor pool, Garden, Terrace

Parking

Parking, Parking on site, Private parking, Accessible parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Pool/beach towels, Shallow end, Sun loungers or beach chairs, Sun umbrellas, Fence around pool, Swimming pool, Swimming Pool

Safety & security

Carbon monoxide detector, Smoke alarms

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available

Self check-in

Digital key access

Services

Concierge service, Vending machine (drinks), Vending machine (snacks), Daily housekeeping, 24-hour front desk, Business centre, Laundry, Dry cleaning, Room service, Meeting/banquet facilities, ATM/cash machine on site, Fax/photocopying, Luggage storage, Valet parking, Express check-in/check-out, Car hire, Tour desk

1 Bedroom Junior Suite, 1 King, Partial water view

The spacious double room offers air conditioning, a tea and coffee maker, a balcony with river views as well as a private bathroom featuring a shower. The unit offers 2 beds.

Max 4 guests 74 1 bedroom 1 bathroom
Guest room, 1 King, St. Johns River , Partial river view

The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room features a flat-screen TV, a wardrobe, a safe deposit box, heating as well as river views. The unit offers 1 bed.

Max 2 guests 37 1 bedroom 1 bathroom
Guest room, 1 King, Street view

The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.

Max 2 guests 37 1 bedroom 1 bathroom
Guest room, St. Johns River view, Partial river view

The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.

Max 4 guests 37 1 bedroom 1 bathroom
King Room with Pool View

The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The double room offers a flat-screen TV, a wardrobe, a safe deposit box, heating as well as pool views. The unit has 1 bed.

Max 2 guests 37 1 bedroom 1 bathroom
Queen Room with Pool View

The spacious air-conditioned double room features a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as pool views. The unit has 2 beds.

Max 4 guests 37 1 bedroom0
Standard Queen Room

The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The double room offers a wardrobe, a safe deposit box, heating, as well as a flat-screen TV. The unit offers 2 beds.

Max 4 guests 37 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 16:00 to 23:59
Check-outFrom 00:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printGuests must be 21 years of age or older in order to check in without a parent or official guardian. A USD 100 incidentals deposit is due at check-in for rooms. A USD 250 incidentals deposit is due at check-in for suites. The unused balance will be refunded at check-out. Valet parking is available for USD 15 per day.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 12, 2024, 1:15 AM

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