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Kansai Airport Spa Hotel Garden Palace

Hotel

Nakamachi 1-3-51

10 nights, 2 adults

USD$1,557

Includes taxes and charges

10 nights, 2 adults

USD$1,557

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Friendly staff
12 mentions

Super friendly personal staff, excellent

Fantastic staff, exceptionally kind and friendly

Great location
10 mentions

Nice shuttle service from the train station and to the airport

Short walk or taxi to Outlet shopping

Comfortable rooms
6 mentions

We had a good nights sleep after an evening with Japanese spa and delicious dinn…

The onsen, the food especially breakfast, it’s got a good vibe, feels like a fam…

Breakfast available
5 mentions

Felt like home, we could get a taste of traditional lifestyle as the hotel has a…

Loved the breakfast

Good value
2 mentions

But absolutely worth paying for the private onsets

The price was good, the rooms were big, the private onsen and public onsen were …

Clean rooms
1 mentions

The rooms were clean and tidy and beds were comfortable

Overview

Spa Hotel Garden Palace provides comfortable accommodation with natural hot spring baths. Free Wi-Fi is offered throughout the property. Guests can request in-room massages at an extra fee at the 24-hour front desk. Dry cleaning services are available. Luggage can be stored at the property after check-out. Each compact room at Garden Palace Kansai Airport Spa Hotel features a fridge and a personal safe. A bath tub and toiletries are included in the en suite bathroom. The hotel’s free shuttles are available from Izumi-sano and Rinku-town and Hineno stations, both within an approximate-10-minute ride. Osaka’s downtown Namba area is a 40-minute train ride from Izumi-sano Station. The on-site restaurant offers Japanese breakfast meals. A range of Japanese dishes and drinks are available for dinner.

Traveller reviews

S

Sven

solo_traveller

May 25, 2026

9

Super friendly personal staff, excellent.

M

Marie

family_with_children

April 19, 2026

9

Felt like home, we could get a taste of traditional lifestyle as the hotel has an onsen and serves Japanese breakfast/dinner. Nice shuttle service from the train station and to the airport. The staff was super nice!

S

Sharon

family_with_children

April 12, 2026

10

Very convenient, close to outlets and airport. Highly recommend.

Beautiful quaint little hotel. Loved the Onsen and the Koi Fish. Restaurant looked great. Short walk or taxi to Outlet shopping. Loved the free shuttle to the outlets, stored luggage for the day, shop and fly out at night. Outlet shopping has a lot of shops at a beautiful seaside location.

M

Martie

solo_traveller

April 6, 2026

10

Fantastic staff, exceptionally kind and friendly. Superb food.

Z

Zac

couple

March 26, 2026

9

Loved staying here for the second time and would again

The hosts and facilities are amazing

M

Milla

couple

March 23, 2026

8

Perfect stay before a long flight

Perfect experience for our last night in Japan. We had a good nights sleep after an evening with Japanese spa and delicious dinner. Staff were very attentive and helpful.

H

Helen

couple

February 6, 2026

9

Everything that is lovely about Japan is found in this unique little airport hotel.

For an airport hotel it was amazing. Beautiful decor especially the bunches of fresh flowers, the Onsen was amazing and service was especially helpful. Loved the breakfast. Shuttle bus to airport was so easy.

A

Andrew

family_with_children

January 23, 2026

9

Thanks for taking care of us at very late notice! Would stay again!

Very friendly staff who were happy to attend to all of our requests. There are two public baths to use and they alternate in the mornin so you should have the chance to enjoy both. There is a shuttle to the airport which is very convenient and can save you taxi fees. The rooms were clean and tidy and beds were comfortable.

J

Jann

couple

December 16, 2025

10

Highly recommend. Exceptional staff . Delicious breakfast. Easy to and from Kansai airport. Hot baths excellent.

Convenient taxi ride to and from the airport. Wonderful staff. Always a delight to engage with and very helpful with all queries. The men/ women baths are relaxing after a busy day sightseeing. But absolutely worth paying for the private onsets . Wonderful experience in a hot bath looking into the garden and hopefully a full moon. Japanese Breakfast delicious. Thoroughly recommend a stay.

J

Joanne

solo_traveller

October 6, 2025

10

Great little authentic place

The onsen, the food especially breakfast, it’s got a good vibe, feels like a family run hotel, room was small but adequate. About a 15 minute walk from the train station but they do have a shuttle.

M

Margherita

extended_group

August 17, 2025

9

The onsen in particular is great!

M

Mitsugu

solo_traveller

July 26, 2025

10

Hotel staff are super kind and polite, trying to support guests.

C

Chu

solo_traveller

May 15, 2025

10

Extremely pleasant.

The kaiseki ryori needs booking but it's so good!

M

Michael

solo_traveller

April 7, 2025

8

The onsen , comfortable bed

P

Philip

couple

March 4, 2025

9

great option very close to airport

great onsen and convenient airport shuttle

J

Joel Smith

family_with_children

November 29, 2024

10

Great place, awesome amenities. Onsen and private onsen are what we will be coming back here for!

Everything you need for a stop before or after a flight from Kansai. We have marked this place to come back as a destination alone. The price was good, the rooms were big, the private onsen and public onsen were AMAZING! Also did a private traditional dinner which was also an amazing price and great food!

T

Toni

family_with_children

October 29, 2024

8

Great hotel with various spa services and facilities. Even when not in the vicinity of public transport stations the bus/van service from hotel was great. With a small fee we got a van transfer from the hotel to Kansai airport. Everything that we requested from staff was handled politely and efficiently. Example small packet sending between hotels and luggage storage for a few hours after check out.

O

Omar

extended_group

October 27, 2024

8

Comfortable and helpful, with amazing breakfast

Fantastic kaiseki style breakfast in the new/modern dining area was very pleasantly surprising after a fairly basic late dinner in the front old cafeteria style area when we first arrived. Very friendly helpful staff at desk, and the transport shuttle to Hineno Station was good.

A

Andrew

couple

October 27, 2024

10

Great Great Great

I have stayed several times. staff are very nice and welcoming. just like coming home

O

Ole

couple

September 1, 2024

9

The room was really nice with tatami mats in one end of the room and western style beds in the other. Toilet and shower were separate which is also nice. Transfer from the nearby Hineno Station was very efficient and punctual; the van arrived just 10 minutes after we called the reception.

Facilities

Activities

Sauna, Massage, Hot tub/Jacuzzi, Hot spring bath, Spa facilities, Foot bath, Massage chair, Public Bath

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Kid meals, Wine/champagne, Breakfast options, Restaurant

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation

General

Non-smoking rooms, Heating, Lift, Safety deposit box, WiFi available in all areas, Non-smoking throughout, Air conditioning, Designated smoking area

Internet

WiFi, Free WiFi, Internet services

Parking

Parking, Parking on site, Accessible parking

Physical distancing

Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Reception services

Invoice provided

Safety & security

24-hour security, Key access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Carbon monoxide sources

Safety features

Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property

Services

Daily housekeeping, Private check-in/check-out, Vending machine (drinks), Room service, 24-hour front desk, Laundry, Dry cleaning, Fax/photocopying, Luggage storage

Executive Triple Room

The triple room features air conditioning and tatami, as well as a private bathroom boasting slippers. The triple room offers an electric kettle, yukata, heating, as well as a flat-screen TV. The unit has 3 beds.

Max 3 guests 27 1 bedroom 1 bathroom
Standard Twin Room

The twin room provides air conditioning and an electric kettle, as well as a private bathroom featuring slippers. The unit offers 2 beds.

Max 2 guests 16 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 16:00 to 23:30
Check-outFrom 05:00 until 10:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printTo use the property's free shuttle, call upon arrival at Izaumi-sano, Rinku-town train station or Hineno train station. Please contact the hotel about Airport Shuttle timetable for the Kansai Airport shuttles. Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities. Chinese speaking staff may be available between 10:00-19:00.An accommodation tax per person per night is not included in the price and needs to be paid at the property. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Last updated: Apr 11, 2024, 10:57 AM

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