Hacienda Hotel Santo Domingo
Calle 18 x 33
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Overview
Hacienda Hotel Santo Domingo features a swimming pool, rustic architecture and tropical gardens. It is located on a large piece of land 3 minutes’ drive from Izamal Town Centre and 1 km from Itzamatul Archaeological Site. All rooms offer a wardrobe, seating area and private bathroom with shower. Some of the rooms come with a fan, stone walls and a terrace with garden views. Free Wi-Fi access is available within the area of the bar and restaurant. The on-site Palapa Restaurant serves Mexican and international food. There is also a full bar next to the pool. Other options can be found within 200 metres. Breakfast services are available for a fee. Hacienda Hotel Santo Domingo is 2-minute drive from the historic Convent, and 2 km from Kinich Kakmoo Archaeological Site. Chichen Itza is 65 km away and Merida International Airport is a 1-hour drive away.
Traveller reviews
Sarah
family_with_children
December 28, 2021
“lovely hotel close to the centre”
Facilities
Activities
Spa and wellness centre, Hiking, Cycling, Fitness/spa locker rooms, Tour or class about local culture
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Kid meals, Wine/champagne, Fruits, Special diet menus (on request), Restaurant, Bar
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized
General
Bicycle parking, Pets allowed, Non-smoking rooms, Facilities for disabled guests, Family rooms, Safety deposit box, Minimarket on site, Non-smoking throughout, Air conditioning, Designated smoking area
Internet
WiFi, Internet services, Free WiFi
Outdoors
Outdoor furniture, Garden, Terrace, Outdoor pool, Sun terrace, Outdoor pool (all year)
Parking
Parking, Free parking, Parking on site, Private parking, Accessible parking
Physical distancing
Contactless check-in/check-out, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Pool/beach towels, Pool bar, Sun loungers or beach chairs, Swimming pool
Reception services
Invoice provided
Safety & security
24-hour security, Key access, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Services
Pet bowls, Express check-in/check-out, Valet parking, Packed lunches, Room service, Ironing service, Babysitting/child services, Concierge service, Private check-in/check-out, Daily housekeeping, ATM/cash machine on site, Tour desk, Fax/photocopying, Luggage storage
Family Suite with Balcony
This suite features 2 separate rooms with a shared bathroom that includes a double sink and shower. Both rooms have air conditioning and ceiling fans.
Comfort Double Room
This room offers a wardrobe, seating area, terrace with garden views and private bathroom with shower. It also features tiled floor. All rooms are air-conditioned, while some come with a terrace and stereo system.
Standard Double Room
This room offers stone walls, 2 Single-sized bed, a closet and a seating area. You will also find a small terrace with garden views and a private bathroom with shower. It also features a fan and private parking.
Superior Double Room
This double room features a seating area, patio and private entrance. It also has a large wardrobe, a spacious bathroom with a half-open stone shower and tropical plants and a separate toilet.
Junior Suite with Garden View
This spacious suite has an extra-large wardrobe with storage for extended stays. It boasts natural wooden and stone decor, in addition to a king-size bed and a seating area with 2 sofas. Guests enjoy a private bathroom with an indoor and outdoor shower and toilet.
Junior Suite with Terrace
This spacious suite has an extra-large wardrobe with storage for extended stays. It boasts natural wooden and stone decor, in addition to a a king-size bed and a seating area with 2 sofa beds. Guests enjoy a private bathroom with a shower and toilet, and there is also an outdoor shower. Please note that extra guests cannot be accommodated in this room.
Hotel Policies
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