Krystal Ixtapa
Boulevard Ixtapa 4 y 4 A Zona Hotelera
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20 nights, 2 adults
USD$9,876.88
Includes taxes and charges
20 nights, 2 adults
USD$9,876.88
Includes taxes and charges
Why people book this hotel
“The location was great, close to the centre for shops and bars etc an amazing re…”
“Location, cleanness, friendly staff, big rooms, comfortable beds”
“Staff was excellent and service was terrific”
“The breakfast was ok, food was cold like pancakes and French toast, but the staf…”
“Dennis at the pool bar was the best”
“The location was great, the hotel very nice, the food very good (mostly Mexican …”
“The rooms are a good size, the view is great, the bed is so comfortable, the sho…”
“The beds were very comfortable & the wifi was excellent”
“Was clean and friendly”
“My kids loved playing in the ocean with the waves more than Cancun because the w…”
“The food of breakfast was horrible and the atention”
Overview
Providing an ideal beachfront location in the center of Ixtapa's hotel district, this hotel offers on-site dining options along with comfortable accommodations and friendly, multi-lingual services. The Krystal Ixtapa provides everything needed for a relaxing and enjoyable stay, including an on-site gift shop, activities for kids and indoor and outdoor swimming pools. Guests can also dine at one of the hotel's several on-site restaurants or relaxing with a cocktail from one of the bars. Guests at the Krystal Ixtapa can easily discover a variety of recreational activities only moments away. Deep-sea fishing, golfing, shopping, swimming and sailing are all available nearby.
Traveller reviews
Campbell
couple
November 28, 2025
“I was just ok”
Only eggs
alix
couple
September 2, 2025
“Beach chiled break”
The location was great, close to the centre for shops and bars etc an amazing restaurant across the road Quiet chilled vibe not for party people Food good in the booking restaurants
Minerva
family_with_children
January 3, 2025
“Not worth the money.”
Location, cleanness, friendly staff, big rooms, comfortable beds.
Jose David
family_with_children
November 27, 2024
La atencion, la comida, bebidas, snaks, shows
Lorenzo
couple
February 25, 2024
“Very relaxing and enjoyable.”
Location was excellent. Staff was excellent and service was terrific. Beach access was excellent.
Jeff
couple
November 17, 2023
“Overall for price was a decent stay. Giving it another try in Feb. hopefully is a little better”
Was clean and friendly. Dennis at the pool bar was the best!!!
K
family_with_children
June 16, 2023
“All inclusive joke”
The view is the only thing good about this place
Damaris
family_with_children
April 17, 2023
The food was fantastic. Real mexican food and tasty. My kids loved playing in the ocean with the waves more than Cancun because the water was clean and no rocks to step on. We even went for a run barefoot early in the morning. The sand felt great in your feet.
Jennifer
couple
April 1, 2023
“Staff was great, but the place needs a lot of updates and needs to be rid of the bugs in rooms.”
The breakfast was ok, food was cold like pancakes and French toast, but the staff was amazing.
María Luisa
family_with_children
March 29, 2023
“Nice and fun stay for the family, great food but really bad drinks :P”
The location was great, the hotel very nice, the food very good (mostly Mexican in the mornings and afternoons, and some international cuisine as theme dinners at night), and the pool pleasantly warm and not cold at all. As a Mexican myself, I can say that I enjoyed my stay here very much and my whole family feels the same way. The hotel organised many activities, such as a free dolphin show, dance classes, etc.
Marco
extended_group
January 23, 2023
“disgusting”
nothing
Jason
couple
December 6, 2022
“I don’t think I would return.”
The location was fine but a lot of the food wasn’t very good.
Emilie
family_with_children
November 18, 2022
“Nice vacation at the beach”
The service is impressive, impeccable. Thanks to Candido that welcomed us and made us feel at home, thanks to Hilario and Nadia for making everything possible so that we could make the most out of my boyfriend's family visiting us. Shout-out to Aranza for making a special evening possible; we will share these memories forever. Thank you. The rooms are a good size, the view is great, the bed is so comfortable, the shower has good pressure, hot water.
Yina
family_with_children
March 30, 2022
“My stay at Krystal Ixtapa was horrible”
The food of breakfast was horrible and the atention.
Armando
couple
March 19, 2022
The view was Spectacular The people were almost all very nice
Jamie
couple
February 19, 2022
“OK if you are into all inclusive with loud music blaring away all the time. Would never stay again.”
Location was good, short walk to the central area, nice pool and food in restaurants was acceptable.
Maurice
family_with_children
February 10, 2022
good location as right on the beach. waves quite big so swimming is not really possible. only if you are a good swimmer.
Cumbia Dancer
extended_group
January 22, 2022
“Enjoyed a wonderful 7 days here.”
We loved the front desk service, the entertainment crew, the pools & the beach chairs. The beds were very comfortable & the wifi was excellent. *all the staff were excellent but, Nacho, Yahir & the rest of the entertainment crew were excellent
Izamar
extended_group
January 10, 2022
“Love it!”
We were celebrating a birthday and they sure helped us enjoy every second of our stay! You guys are awesome. Thank you!
Facilities
Activities
Fitness centre, Golf course (within 3 km), Games room, Spa and wellness centre, Massage, Children's playground, Billiards, Karaoke, Private beach area, Entertainment staff, Nightclub/DJ, Kids' club, Beachfront, Evening entertainment, Water park, Spa facilities, Fitness, Bike tours, Beach
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Kids' outdoor play equipment
Food & Drink
Kid meals, Wine/champagne, Coffee house on site, Breakfast options, Snack bar, Restaurant, Bar
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized
General
Non-smoking throughout, Air conditioning, WiFi available in all areas, Non-smoking rooms, Facilities for disabled guests, Lift, Minimarket on site
Internet
Internet services, WiFi, Free WiFi
Outdoors
Outdoor pool, Outdoor pool (all year), Garden
Parking
Parking, Free parking, Private parking, Parking garage
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Pool/beach towels, Water slide, Sun loungers or beach chairs, Sun umbrellas, Kids' pool, Swimming pool, Swimming Pool
Reception services
Invoice provided
Safety & security
24-hour security, Key card access, Smoke alarms, CCTV in common areas, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Face masks for guests available
Services
Concierge service, Tour desk, Luggage storage, Babysitting/child services, 24-hour front desk, Room service, Meeting/banquet facilities
King Room with Garden View
The spacious double room provides air conditioning, a safe deposit box, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.
King Room with Sea View
The spacious double room provides air conditioning, a safe deposit box, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Standard Double Room
The spacious double room provides air conditioning, a safe deposit box, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds.
Standard Room with Garden View
This room offers elegant, contemporary Mexican décor, marble floors and a private balcony.
Standard room with Ocean View
This room offers elegant, contemporary Mexican décor, marble floors and a private balcony with wonderful views of Ixtapa Bay.
Superior King Room
The spacious double room provides air conditioning, a safe deposit box, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Superior Room with Sea View
Located on the 11th floor.
Hotel Policies
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