XOLATLACO TEPOZTLAN
Tepoztlán - Ocotitlán
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Why people book this hotel
“No staff, no restaurant or activities “because they’re closed in tuesdays” how d…”
“On paper it's a nice looking hotel, pet friendly and with a balcony”
“Couldn’t even be in the pool because if was being “cleaned””
“How about clean it during the night when people are sleeping”
Overview
Set in Ixcatepec, 30 km from Robert Brady Museum, XOLATLACO TEPOZTLAN offers accommodation with a terrace, free private parking and a restaurant. This 5-star hotel offers room service, a 24-hour front desk and free WiFi. The rooms are equipped with a private bathroom, a shower and free toiletries, and some units at the hotel have a safety deposit box. At XOLATLACO TEPOZTLAN the rooms have bed linen and towels. An American breakfast is available every morning at the accommodation. The nearest airport is Benito Juarez International Airport, 89 km from XOLATLACO TEPOZTLAN.
Traveller reviews
Wendela
couple
January 3, 2026
“DO NOT GO. WORST PLACE ON EARTH.”
Nothing positive to say. Absolute horror. No staff, no restaurant or activities “because they’re closed in tuesdays” how do you CLOSE a hotel every Tuesday when people are actively staying there? Couldn’t even be in the pool because if was being “cleaned”. How about clean it during the night when people are sleeping? Not for a full working day? Very thin walls so you could hear everything the neighbours were saying.
sophie
family_with_children
October 19, 2025
“We went for a relaxing stay, had to drive back instead of staying !”
On paper it's a nice looking hotel, pet friendly and with a balcony
Facilities
Food & Drink
Restaurant, Breakfast options
General
WiFi available in all areas, Non-smoking throughout, Air conditioning, Non-smoking rooms
Internet
Internet services, WiFi, Free WiFi
Outdoors
Terrace
Parking
Parking, Free parking, Parking on site, Private parking
Pool and wellness
Swimming Pool
Services
Room service, 24-hour front desk
King Room with Balcony
The double room offers air conditioning, a safe deposit box, a terrace with lake views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Twin Room with Terrace
The twin room features air conditioning, a safe deposit box, a terrace with lake views as well as a private bathroom boasting a shower. The unit has 2 beds.
Deluxe King Suite
The suite offers air conditioning, a safe deposit box, a terrace with lake views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Hotel Policies
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