Sheraton Istanbul City Center
Hacı Ahmet Mah. Kurtuluş Deresi Cad. No:23 Beyoğlu
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10 nights, 2 adults
Includes taxes and charges
10 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Staff”
“It is very modern, clean and super polite staf”
“Everything is spacious and clean”
“Comfortable and clean”
“Beds, nice food”
“Rooms are spacious and very clean”
“Breakfast a great variety”
“The customer service and the breakfast were exemplary”
“Location and helpful and friendly staff”
“Friendly staff in a good location”
Overview
Located in Istanbul, only a few steps away from Arter Art Gallery and 4 km away from Panayia Greek Orthodox Church, 5-star Sheraton Istanbul City Center features 254 tastefully designed guest rooms. The hotel has an indoor pool and free shuttle service to and from Taksim. Fully equipped fitness centre and revitalizing Shine Spa can be enjoyed on-site. At the hotel, rooms come with a desk. All guest rooms include a wardrobe. All air-conditioned rooms boast a flat-screen TV with satellite channels, free WiFi and a private bathroom. Guests at Sheraton Istanbul City Center can enjoy a continental or a buffet breakfast at Nev-i Lokma Restaurant. At the accommodation you will find a restaurant serving international and Turkish cuisine. Sheraton Istanbul City Center offers a business centre for guest use. Speaking English and Turkish at the reception, staff are always at hand to help. Popular points of interest near the hotel include Istiklal Street, Taksim Square and Galata Tower. The nearest airport is Istanbul Airport, 40 km away from Sheraton Istanbul City Center. Sabiha Gokcen Airport is 48 km away.
Traveller reviews
Matija Skrnjug
solo_traveller
June 8, 2026
“Not what you expect from the Sheraton branded hotel”
The staff service was deeply disappointing throughout my stay. The check-in process lacked attentiveness, and any follow-up questions were met with indifference. Most concerning was the complete lack of support during a medical emergency , there was no one available or equipped to provide proper guidance or assistance, which is simply unacceptable. Even basic administrative tasks, such as receiving an invoice via email after checkout, were not handled properly. Overall, this was by far the worst experience I've had with staff across all Marriott-branded properties.
Katarina
couple
June 8, 2026
Beds, nice food. Everything is spacious and clean
Bangura
family_with_children
June 5, 2026
Staff
Sanet
couple
May 27, 2026
“Very relaxing. Staff friendly and ready to assist.”
Comfortable and clean. Breakfast a great variety.
Amjad
solo_traveller
May 19, 2026
“5 star traditional luxury in the heart of Istanbul”
Location and helpful and friendly staff
Irem
couple
May 18, 2026
It is very modern, clean and super polite staf. Really felt at home. There is a shuttle service from and to Taksim square which was great!!
bilal
solo_traveller
May 13, 2026
Everything. The customer service and the breakfast were exemplary.
Konstantinos
extended_group
March 9, 2026
“Very pleasant stay and the staff especially yucel was very helpful with everything that we needed !”
Alban
solo_traveller
March 7, 2026
“Great Hotel”
Rooms are spacious and very clean. Beds are comfortable, and includes amenities such as coffee machine, tea, gratis water etc
Anthony (Tony)
solo_traveller
January 19, 2026
“Wonderful stay and happy to recommend 👍👍😍”
Friendly staff in a good location
Krista
family_with_children
January 8, 2026
Excellent hotel ,location is a bit tricky, but there is a shuttle going every house to Taksim square and back .Burat and Yucel made our statement special, they are so polite and helpful, so professional, well done !
Othman
extended_group
January 2, 2026
“Best food,kind staff, good furniture,welcoming stay and lovely swimming pool and spa”
The place was really clean and everything was so comforting. The food is delicious and it is really fresh.the staff are really kind and welcoming.
pedro
couple
November 28, 2025
location cafetria and bar
IOANNIS
solo_traveller
November 27, 2025
“VERY PLEASANT”
IMMACULATE ,NEW,MODERN, CLOSE TO TAKSIM HELPFULL STAFF IN RECEPTION , AND AT RESTAURANT SOUQ :TAHIR BREAKFAST: IBRAHIM NICE BREAKFAST COMFORT BED
pedro
couple
November 24, 2025
“Fair hotel bad location”
Room was nice
Cheryl
family_with_children
October 23, 2025
“Relaxing stay”
Room size. Good clean bathroom. Restaurant. Breakfast. The curtesy of the staff and helpfulness was exceptional . The shuttle bus to Taksim Square was a bonus.
raghbir
couple
October 17, 2025
“Good location and value for money”
The hotel is not in the center but do provide free mini bus transport to and from the city, throughout the day. Our room on the executive floor was good size, clean, quiet and comfortable. Friendly staff.
Amani Jahdallah
family_with_children
October 3, 2025
“Wonderful”
I like everything in this Hotel The location, Staff , breakfast, cleaning, everything
rubina
couple
September 28, 2025
“Amazing stay”
Staff were nice and polite. Very helpful as well Dinner was just amazing
Omid
family_with_children
September 27, 2025
“Bad”
Beeakfast
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink, Emergency cord in bathroom
Activities
Evening entertainment, Tennis equipment, Indoor pool, Indoor pool (all year), Tennis court, Sauna, Fitness centre, Spa and wellness centre, Massage, Bicycle rental (additional charge), Hammam, Beauty Services, Facial treatments, Make up services, Hair treatments, Manicure, Pedicure, Hair cut, Hair colouring, Hair styling, Body treatments, Body scrub, Spa facilities, Steam room, Spa lounge/relaxation area, Foot bath, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Massage chair, Fitness, Fitness classes, Personal trainer, Fitness/spa locker rooms, Themed dinner nights, Tour or class about local culture, Live music/performance
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Breakfast in the room, Restaurant, Bar, Snack bar, Special diet menus (on request), Coffee house on site, Kid meals, Wine/champagne, Fruits
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
WiFi available in all areas, Indoor fireplace, Allergy-free room, Non-smoking throughout, Air conditioning, Designated smoking area, Facilities for disabled guests, Non-smoking rooms, Pets allowed, Family rooms, Lift, Safety deposit box, Heating, Chapel/shrine, Soundproof rooms
Internet
Free WiFi, Internet services, WiFi
Outdoors
Garden, Outdoor furniture
Parking
Parking, Parking garage, Accessible parking, Parking on site, Private parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed
Pool and wellness
Swimming Pool, Pool/beach towels, Sun loungers or beach chairs
Reception services
Invoice provided
Safety & security
Carbon monoxide detector, Carbon monoxide sources, 24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Self check-in
Lockbox key collection at the property
Services
Shuttle service, Pet basket, Pet bowls, Daily housekeeping, ATM/cash machine on site, Trouser press, Shared lounge/TV area, Concierge service, Private check-in/check-out, Shuttle service (free), Shuttle service (additional charge), Ironing service, Valet parking, Currency exchange, Express check-in/check-out, Car hire, Fax/photocopying, Luggage storage, Room service, Meeting/banquet facilities, Business centre, Laundry, Dry cleaning, Barber/beauty shop, 24-hour front desk
Deluxe King Room
This spacious room features a king size bed, air conditioning, flat-screen TV, minibar and tumble dryer. Private bathroom features free toiletries, hairdryer, bathrobe and slippers. Linen and towels are included.
Deluxe Twin Room
This double room has two beds, a minibar, air conditioning and flat-screen TV. Private bathroom features free toiletries, hairdryer, bathrobe and slippers. Linen and towels are provided.
Executive King Room with Lounge Access
This room has a king size bed, air conditioning, flat-screen TV, tumble dryer, coffee machine and minibar are provided. A dining area and seating area are available. Private bathroom comes with free toiletries, hairdryer, bathrobe and slippers. Linen and towels are included. Guests have access to Sheraton Club Lounge and they can have breakfast, drinks and snacks in this members only private area.
Executive Twin Room with Lounge Access
This room comes with air conditioning, flat-screen TV, tumble dryer, coffee machine and minibar are provided. A dining area and seating area are available. Private bathroom has free toiletries, hairdryer, bathrobe and slippers. Linen and towels are included. Guests have access to Sheraton Club Lounge and they can have breakfast, drinks and snacks in this members only private area.
Premium Corner Room with Lounge Access
This spacious room features a king size bed, sofa bed, flat-screen TV, walk-in closet, minibar and tumble dryer. Private bathroom features free toiletries, hairdryer, bathrobe and slippers.
Superior King Guest Room
Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Superior Twin Guest Room
Providing free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.
Executive Suite with Lounge Access
This spacious suite comes with separate living room and bedroom. Air conditioning, flat-screen TV, coffee machine and minibar are provided. A dining area and seating area are available. Private bathroom features free toiletries, hairdryer, bathrobe and slippers. Linen and towels are included. Guests have access to Sheraton Club Lounge and they can have breakfast, drinks and snacks in this members only private area.
Junior Suite with Lounge Access
This suite has air conditioning, flat-screen TV, coffee machine and minibar. Guests have access to Sheraton Club Lounge and they can have breakfast, drinks and snacks in this members only private area.
Hotel Policies
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