Ixchel Beach Hotel
Calle Guerrero SM1 Mza 17 Playa Norte
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Why people book this hotel
“Excellent, friendly staff, sparkling clean facilities, location can't be beat”
“Very nice hotel, perfect location”
“Friendly staff”
“The staff at the hotel, especially at reception and the beach, are very friendly…”
“We liked the room, the hotel staff were very nice and helpful”
“Guillermo helped us to have a comfortable stay”
“Clean room”
“Clean rooms, comfy bed”
“Also they have 2 swimming pools, one of them is heated which was great”
“There are games for children on the beach and in the pool and inflatables for th…”
Overview
Set directly on North Beach on the island of Isla Mujeres, Mexico, only 7 kilometers (4 miles) from Cancun, this hotel offers access to a variety of activities. Ixchel Beach Hotel features an outdoor pool with the Kalak snack bar and grill. Guests can spend the day at the beach, then relax with a massage. Activities such as deep sea fishing and scuba diving are available only moments from the Ixchel Beach. Guests can also go swimming with whale sharks or spend the day at the nearby Garrafon Nature Park.
Traveller reviews
Alan
extended_group
January 23, 2026
“Definitely be back”
Absolutely fantastic
Raliza
family_with_children
January 9, 2026
Excellent, friendly staff, sparkling clean facilities, location can't be beat
Aharon Or
family_with_children
January 8, 2026
Very nice hotel, perfect location
Nicole
family_with_children
November 27, 2025
“Perfect getaway from cancun”
Good location. Friendly staff. Clean room.
Abdullah
family_with_children
November 24, 2025
“A terrible experience and a complete waste of money.”
The staff at the hotel, especially at reception and the beach, are very friendly and do their best to make guests feel welcome. However, the owner should consider renovating the building and adding better sound insulation to improve overall comfort.
Angelika
couple
October 29, 2025
“Most beautiful stay in Isla Mujeres”
Fantastic place by one of the most beautiful beach, seaweed free, perfect sand and water. Amazing staff, absolutely amazing, we just loved everything about the place
Karim
couple
October 13, 2025
We liked the room, the hotel staff were very nice and helpful. The beach at the hotel (Playa Norte) was amazing. One of the best beaches we have ever seen, coming from a person who have been to many different beaches before.
benny
couple
October 8, 2025
“Very disappointed”
Nothing special to like , the hotel is quite basic and old
Noam
couple
September 22, 2025
“Great place to stay in Playa Norte”
Clean rooms, comfy bed. Staff is exceptionally nice. The location is amazing - in front of the beach, a short walk for all the restaurants. They provide you with free sun beds and umbrella right in front of the beach. The restaurant is really good - we had the shrimp burger and it was delicious. Shoutout to Juliette the waitress! Also they have 2 swimming pools, one of them is heated which was great.
Lihay
couple
September 13, 2025
The location
tanin
couple
September 7, 2025
“Thanks Guillermo”
Guillermo helped us to have a comfortable stay
tanin
couple
September 7, 2025
“Recommended”
Location was great
Davide
couple
August 28, 2025
“Stunning place and great staff!”
Philip
extended_group
July 31, 2025
“Lovely property, lovely staff, spotless clean and spacious rooms and right on the beach”
Property right on the beach. Really clean. Two bedrooms two bathrooms kitchen and sitting room. Very spacious!
Kelly
family_with_children
July 17, 2025
“Pepe at front desk deserves a huge shout out for his amazing customer service xx”
Perfect location for maximum beach time and close by restaurants
Harry
family_with_children
June 1, 2025
“Stunning and perfect hotel, the best for families on the island”
The hotel is perfect in the most central location. The rooms are spacious and stunning, the most beautiful and clean beach, clear turquoise sea. The service is amazing. They upgraded us to connecting family rooms in a beautiful suite with a kitchen. Everything we asked for was immediately helped with a smile. There are games for children on the beach and in the pool and inflatables for the sea. The hotel is most recommended for families. Wow!!!
Cormac
couple
May 29, 2025
Very clean and comfortable. Fantastic location and beach.
Amy
couple
May 13, 2025
“Great place to stay right on the most beautiful beach”
Such a beautiful location on Playa Norte beach with access to sun loungers. We really enjoyed our stay here - the staff were so nice and attentive, the room was spotless and very comfortable, and the food and drinks were really good with easy walking distance to amazing restaurants also!
Luan Vinicius
family_with_children
May 8, 2025
“Amazing place! I’d for sure be back.”
The place where it’s located is amazing! Wonderful beach and great pool.
Kim
couple
April 2, 2025
“Expensive but good”
Expensive but awesome location, good facilities. Would stay here again.
Facilities
Accessibility
Wheelchair accessible
Activities
Bike tours, Happy hour, Tour or class about local culture, Fitness, Beach, Fitness centre, Golf course (within 3 km), Fishing, Windsurfing, Bicycle rental (additional charge), Diving, Snorkelling, Beachfront
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Kids' outdoor play equipment
Food & Drink
Kid meals, Wine/champagne, Fruits, Coffee house on site, Breakfast options, Special diet menus (on request), Snack bar, Restaurant, Bar
Food & drink safety
Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
Non-smoking rooms, Facilities for disabled guests, Family rooms, Non-smoking throughout, Air conditioning, Designated smoking area, Bicycle parking, WiFi available in all areas
Internet
WiFi, Free WiFi, Internet services
Outdoors
Garden, Terrace, Outdoor pool, Outdoor pool (all year), Outdoor furniture
Parking
Parking on site, Street parking, Accessible parking, Parking, Free parking
Physical distancing
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Heated pool, Pool/beach towels, Pool bar, Sun loungers or beach chairs, Sun umbrellas, Swimming Pool, Swimming pool
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, Fire extinguishers
Safety features
Access to health care professionals, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Services
Shuttle service, Currency exchange, Airport shuttle, Babysitting/child services, Laundry, 24-hour front desk, Room service, Luggage storage, Fax/photocopying, Shuttle service (additional charge), Airport shuttle (additional charge), Shared lounge/TV area, Daily housekeeping
Transport
Airport pick up, Airport drop off
One-Bedroom Suite Beachfront
Featuring a large balcony directly overlooking the beach, this air-conditioned suite includes a king bedroom and a living-dining area. It offers a flat-screen TV with international cable channels, a CD and DVD player and free Wi-Fi. The kitchenette includes a coffee maker, toaster, microwave and bottled water. The marble bathroom comes with toiletries and a hairdryer.
Standard King Room
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a private entrance, a minibar, a seating area and a TV with cable channels. The unit has 1 bed.
Standard Room
Overlooking the sea or gardens, this air-conditioned room includes 2 double beds, a flat-screen TV with international cable channels, a CD and DVD player and free Wi-Fi. The marble bathroom comes with toiletries and a hairdryer.
Two-Bedroom Suite Beachfront
Featuring a large balcony directly overlooking the beach, this air-conditioned suite includes a king bedroom, a twin bedroom and a living-dining area. It offers a flat-screen TV with international cable channels, a CD and DVD player and free Wi-Fi. The kitchenette includes a coffee maker, toaster, microwave and bottled water. The marble bathroom comes with toiletries and a hairdryer.
Two-Bedroom Suite with Ocean or Garden View
Featuring a large balcony overlooking the sea or gardens, this air-conditioned suite includes a king bedroom, a twin bedroom and a living-dining area. It offers a flat-screen TV with international cable channels, a CD and DVD player and free Wi-Fi. The kitchenette includes a coffee maker, toaster, microwave and bottled water. The marble bathroom comes with toiletries and a hairdryer.
One-Bedroom Suite with Ocean or Garden View
Featuring a large balcony overlooking the sea or gardens, this air-conditioned suite includes a king bedroom and a living-dining area. It offers a flat-screen TV with international cable channels, a CD and DVD player and free Wi-Fi. The kitchenette includes a coffee maker, toaster, microwave and bottled water. The marble bathroom comes with toiletries and a hairdryer.
One-Bedroom Suite
The unit offers 1 bed.
Two-Bedroom Suite
The unit offers 3 beds.
Hotel Policies
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