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Casa del Jaguar Beach Hotel

Hotel

Calle Zazil Ha #118 Playa Norte

hotel
hotel

Why people book this hotel

Great location
18 mentions

Location right on the beach was absolutely stunning You get access to the beach…

The location is excellent, right on the beach

Comfortable rooms
18 mentions

The room is large, with a double bed, two single beds and a sofa

Designated beach beds for hotel guests was a massive plus

Friendly staff
12 mentions

Staff were wonderful

We commend the exceptional customer service, dedicated staff, diverse menu selec…

Breakfast available
6 mentions

Breakfast was great

People complain about breakfast in reviews, but honestly, it was fine - it does …

Clean rooms
4 mentions

Rooms are comfortable and clean, they come with a fridge and coffe-making facili…

Great location close enough to the thick of it but still quiet Nice spot on the …

Pool
4 mentions

They have a large swimming pool with view of the ocean

Loved the pool as it was private for guests

Overview

Facing the beachfront, Casa del Jaguar Beach Hotel offers 5-star accommodation in Isla Mujeres and has an outdoor swimming pool, restaurant and bar. The accommodation offers room service, a concierge service and currency exchange for guests. The hotel will provide guests with air-conditioned rooms offering a desk, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. Free WiFi is accessible to all guests, while certain rooms also offer a balcony. At Casa del Jaguar Beach Hotel all rooms include bed linen and towels. Popular points of interest near the accommodation include El Cocal Beach, Norte Beach and Isla Mujeres Beach. The nearest airport is Cancún International, 34 km from Casa del Jaguar Beach Hotel, and the property offers a paid airport shuttle service.

Traveller reviews

K

kathleen

solo_traveller

May 17, 2026

10

Brilliant

Location right on the beach was absolutely stunning You get access to the beach club and guaranteed a bed Rooms spacious and lovely Nice swimming pool looking on to the beach for when you want a change from the sea

H

Havard Rast

family_with_children

April 29, 2026

9

The location is excellent, right on the beach. They have a large swimming pool with view of the ocean. The room is large, with a double bed, two single beds and a sofa. There's plenty of space for suit cases. However, the price this time was high. Given that the neighbour hotel, Na Balam, is virtually identical to hotel Jaguar, we'll probably pick Na Balam next time based on price.

K

Krizia

couple

April 21, 2026

9

Amazing stay overall, would pick this hotel again purely for location and inclusions.

Great location. Designated beach beds for hotel guests was a massive plus. Breakfast was great. Staff were wonderful

K

Katie

couple

April 18, 2026

9

Luxury stay in prime Isla location

The location was amazing, right on the north beach. The rooms were huge with amazing air con

S

Sara

family_with_children

April 5, 2026

7

Okay hotel, but too pricey

Nice room, balcony and shower products. The beach was nice but small, but the water was VERY shallow!

J

Joanne

family_with_children

March 27, 2026

10

We love and will return here again and again

We commend the exceptional customer service, dedicated staff, diverse menu selections, and the inviting ambiance of the king suite. The staff consistently provides attentive and courteous assistance. Having a refrigerator in the room with refrigerated items and snacks is a nice touch. The beach club offers outstanding service and a vibrant atmosphere. We particularly appreciate the guaranteed sunbed availability throughout your stay, along with the provision of beach towels.

C

Christine

family_with_children

January 26, 2026

10

Definitely worth booking!

Room was very spacious. Loved the pool as it was private for guests.

L

Laura

couple

November 29, 2025

10

The most wonderful stay, don’t think twice if you’re looking for a beautiful, well serviced hotel with direct access to

Excellent hotel right on the most beautiful beach in Isla Mujeres! The level of service, the convenient access to the premium beach and sunbeds makes it an excellent place to rest and simply enjoy the sun and the sea, without a single worry. People complain about breakfast in reviews, but honestly, it was fine - it does take some time, as you order from the menu, as it would in a restaurant (it’s not a buffet). But the food is good quality, and staff are really nice. Sunbeds right on the beach reserved to the hotel guests all day as part of the beach club. And the at the sunbed service throughout the day keeps drinks and food flowing in the most efficient way - we never had to wait for long. Master suite was very spacious, water temperature and pressure were good, and much better than other places we stayed in Mexico. Staff were lovely and extremely helpful, getting info for ferry, massages, accommodating our requests and helping with taxies. There is a beauty spa with cosmetic treatments available (facials etc - at the time of our visit they offered a free hydrofacial, which was top notch), and well as spa with great quality/value massages.

E

Ernesto

family_with_children

November 26, 2025

9

The right place for a lovely stay

Don't search anymore, if you can afford it, this is the place to be in Isla Mujeres. The hotel is located right on the nicest and most quiet part of Playa Norte, with an easy access to the beach and within walking distance to dowtown and the ferry station. Rooms are comfortable and clean, they come with a fridge and coffe-making facilities. The restaurant is of high quality and the à-la-carte breakfast has a very good choice. The premises have lots of greenery and they are nicely decorated. The staff is kind and professional. All in all, we loved our stay and would be back for sure.

R

Ruta

family_with_children

September 2, 2025

10

Overall, a great stay, fantastic location, beautiful beach, comfy beach beds, lovely and most helpful staff at the hotel reception. We travelled with a baby, they offered a baby cot at no extra cost. Hotel is small, quiet and cozy, has beautiful minimalistic interiors.

A

Anita

couple

July 20, 2025

10

We had a fantastic stay at Casa del Jaguar and would highly recommend it to anyone. We can’t wait to come back!

The property was in an excellent location right on Playa Norte beach which is the best beach on the island! It was quiet in the evenings and just a short walk into town for dinner in the many restaurants. The bedroom was huge, the room and all of the amenities were great & the bed was very comfortable. Staff at the hotel reception were very friendly and very helpful. A particular thanks to Diego on the front desk who was fantastic!

J

Jan

couple

June 23, 2025

10

Beautiful hotel with an absolutely gorgeous beach area!

What an amazing hotel in a fantastic location. It is right on Playa Norte, which is one of the most beautiful beaches I have ever seen. The hotel has beautiful and spacious rooms with balconies. But the biggest plus is definitely the beautiful beach area with sunbeds for their guests. Breakfast is fantastic and served in the beach club OCEANVS. We spent our last days in Mexico here and enjoyed a couple of luxurious beach days there. Absolutely recommended!

M

Melissa

couple

May 13, 2025

5

Nice location but a lot lacking sadly

The room was very well appointed and the hotel is in the best location on the island right on the beach. On the whole the staff were ok but Sunny way surpassed everyone else with his attention to detail

N

Nina Hamilton

family_with_children

May 1, 2025

7

Location was amazing and sun loungers v comfortable Sunsets were incredible to witness. Cocktails v good

N

Nicholas

couple

February 16, 2025

10

Beautiful

Great location close enough to the thick of it but still quiet Nice spot on the beach Friendly helpful staff Spotlessly clean Spacious room Comfiest bed we slept in on our trip round the Yucatan peninsula

R

Rebecca

family_with_children

January 6, 2025

8

Great location, lovely property

Lovely clean rooms, drinking water provided. Quiet pool area (we had it to ourselves pretty much every day so the kids could enjoy themselves and make noise). Huge portions for breakfast (which is included). Great location - 100m to beach and short walk to the town. Lovely beach beds including service from the bar and restaurant. Reception staff are incredible - very helpful and can arrange all sorts for you.

S

Sarah

couple

December 24, 2024

7

Overall, it’s a good base and location to see the island but don’t expect a luxurious experience

The room is nice, nothing special but it’s a good size and has lots of storage. Plenty of sun loungers available. Good central location.

L

Linda

family_with_children

December 19, 2024

9

Perfect location, beautiful beach ideal for kids. Great food and service. The staff was very helpful and attentive. We really liked the closeness to the beach.

I

Igor

extended_group

November 22, 2024

8

Beach front but expensive

Good location - beach front Nice staff Junior suit was big

G

Gall

couple

September 20, 2024

10

This hotel is every bit worth what you pay for and more!

Everyone at the hotel was eceptionally courtieous and helpful. Our stay at the hotel felt welcomed. The facility was clean and spcious. The bed was comfy and luxurious as well. Despite the high heat and humidity on the island, the airconditioning made the room feel comfortable. The meals at breakfast were deliscious and memorable in their presenation and flavors. My favorite part is how the building is designed, the decor, and the landscaping of the property. It was so beautiful, I was reluctant to leave to go on any outings and definitley sad to leave to return home. When we return to the island, my boyfriend and I will certainly be staying here again!! You get so much value and more for what you pay for!

Facilities

Activities

Spa and wellness centre, Massage, Beachfront, Spa facilities, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Beach

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options, Wine/champagne, Fruits, Special diet menus (on request), Restaurant, Bar, Breakfast in the room

Food & drink safety

Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation

General

Non-smoking rooms, Air conditioning, WiFi available in all areas

Internet

Free WiFi, WiFi, Internet services

Outdoors

Outdoor pool, Sun terrace, Outdoor pool (all year), Outdoor furniture

Parking

Parking on site, Free parking, Parking, Street parking

Physical distancing

Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Swimming Pool, Swimming pool, Infinity pool, Pool with view, Pool/beach towels, Sun loungers or beach chairs, Sun umbrellas

Reception services

Invoice provided

Safety & security

24-hour security, Key card access, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Access to health care professionals, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Services

Shuttle service, Daily housekeeping, Airport shuttle (additional charge), Currency exchange, Airport shuttle, Room service, Meeting/banquet facilities, Concierge service, Shuttle service (additional charge), Luggage storage

Transport

Airport pick up, Airport drop off

Junior Suite

Featuring a private entrance, this air-conditioned suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. Boasting a terrace with garden views, this suite also offers a minibar and a flat-screen TV with satellite channels. The unit offers 1 bed.

Max 2 guests 50 1 bedroom 1 bathroom
Master Suite

This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, a private entrance, a minibar, a coffee machine as well as garden views. The unit has 1 bed.

Max 2 guests 60 1 bedroom 1 bathroom
Two-Bedroom Suite

Boasting a private entrance, this spacious suite also comes with 2 bedrooms, a seating area and 1 bathroom with a shower and a hairdryer. Featuring a terrace with garden views, this suite also features air conditioning and a flat-screen TV with satellite channels. The unit has 3 beds.

Max 4 guests 70 2 bedrooms 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 22:00
Check-outFrom 07:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Last updated: Apr 11, 2024, 2:16 PM

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