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The HEY HOTEL

Hotel

Höheweg 7

hotel
hotel

Why people book this hotel

Great location
12 mentions

Location was convenient

From the location, the cleanliness, comfort to the staff attention

Friendly staff
12 mentions

Friendly staff, they helped us a lot

The friend staff

Comfortable rooms
9 mentions

The location was great, the room was very clean, the ambience and the view from …

Fantastic hotel with large, comfortable rooms

Clean rooms
6 mentions

The location is central and convenient for exploring Interlaken, and the room it…

Everything was very clean and well-kept, giving you an immediate feeling of comf…

Breakfast available
6 mentions

Great breakfast buffet, everything you need

Breakfast was incredible and they easily met our dietary requirements

Parking available
1 mentions

The fact of going by car and having the parking lot there, excellent

Overview

The HEY HOTEL is situated in the centre of Interlaken, just 400 metres from Interlaken-West Train Station. It features a relaxed Swiss ambience and also design interiors. The hotel offers a wide selection of rooms for individuals, couples as well as for families or groups of up to 5 people. Most rooms offer air conditioning. The hotel's restaurant with bar is located on the ground floor of the building. The open lobby concept ensures an open, communicative feel-good atmosphere. The HEY HOTEL is surrounded by attractive shops and boutiques, cafés, bars and restaurants. All of Interlaken’s sights are within easy walking distance. It is only a 5-minute walk away from the congress centre.

Traveller reviews

N

Nirupa

couple

May 5, 2026

8

Friendly staff, they helped us a lot

C

Colin

couple

April 30, 2026

10

Friendly staff

The friend staff

K

Kellie

couple

April 23, 2026

6

Basic

Location was convenient

S

Sergio

extended_group

April 14, 2026

10

Great location, modern, very comfortable.

All of it. From the location, the cleanliness, comfort to the staff attention

Y

YANG

couple

April 6, 2026

1

A major security failure regarding luggage storage, compounded by dismissive and unprofessional staff behavior.

The location is central and convenient for exploring Interlaken, and the room itself was acceptable in terms of cleanliness. However, these positives were completely overshadowed by a major security failure.

M

Miguel

couple

March 21, 2026

10

I loved my stay! Everything was very clean and well-kept, giving you an immediate feeling of comfort. The staff were impeccable, super professional, attentive and always available to help. Definitely a hotel I would recommend and would stay at again.

Y

Yatish

couple

February 24, 2026

8

It was good

The location was great, the room was very clean, the ambience and the view from room was really good.

C

chauhan

couple

February 16, 2026

5

Average stay

Clean , location is amazing.

B

Ben

couple

January 27, 2026

10

Don't hesitate to stay here!

Fantastic hotel with large, comfortable rooms. The staff were friendly and location was perfect for easy walking around Interlaken. It also had a huge bathroom with a bath tub which we appreciated. We wish we had have stayed longer!

G

Günter

solo_traveller

January 20, 2026

10

Great location I will come back :)

Great breakfast buffet, everything you need

J

Jordan

family_with_children

January 19, 2026

5

Breakfast was incredible and they easily met our dietary requirements.

T

Thomas Lennon

solo_traveller

January 17, 2026

8

Great location

The location is perfect. The room is fine, i was warm every night. Breakfast selection was good. Shower always warm. 5th floor had nice view (not balcony side)

J

Julia

solo_traveller

January 16, 2026

8

Room was perfect and staff very helpful

Y

Yihan

solo_traveller

January 15, 2026

9

The staff are really helpful.

S

Skye

couple

January 12, 2026

8

All the reception staff were really lovely and friendly. We were able to check in early which was helpful for us, and the room was really clean and comfortable. Breakfast was also good, lots of variety. The room had a bath tub which is always a plus for me!

D

Dean

couple

January 7, 2026

7

Great location right in the middle of town. 5 minute walk to Interlaken West and 15 to Ost. Buses right out the front. Coop supermarket across the street, also. Breakfast was decent. Staff were helpful and friendly.

R

Ryan

couple

January 2, 2026

8

Big room for a triple room. Ample space. good breakfast. good location.

P

Patricia

couple

December 28, 2025

10

Excellent hotel to recommend. Near everything, excellent staff!

Excellent hotel, location impecable! The staff always ready to help, in all places (reception desk, restaurant, facilities). The fact of going by car and having the parking lot there, excellent.

J

jake

family_with_children

December 27, 2025

7

Location was amazing

Location and staff were great. Room was a good size

H

Horrigan

couple

December 7, 2025

8

Great location in a funky hotel.

Nice room with a balcony and magnificent views of the snowy alps. The staff were friendly, great location.

Facilities

Activities

Tennis court, Golf course (within 3 km), Skiing, Canoeing, Hiking, Cycling, Nightclub/DJ, Bike tours

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Board games/puzzles

Food & Drink

Special diet menus (on request), Restaurant, Bar, Wine/champagne, Fruits, Breakfast options

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized

General

Bicycle parking, WiFi available in all areas, Pets allowed, Non-smoking rooms, Lift, Safety deposit box, Soundproof rooms, Family rooms, Non-smoking throughout, Air conditioning, Heating, Allergy-free room

Internet

Free WiFi, WiFi, Internet services

Outdoors

Terrace

Parking

Parking, Parking garage

Physical distancing

Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Reception services

Invoice provided

Safety & security

Carbon monoxide detector, 24-hour security, Security alarm, Smoke alarms, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Face masks for guests available

Services

Pet bowls, Trouser press, Daily housekeeping, Fax/photocopying, Luggage storage, Tour desk, Ironing service, Packed lunches, Laundry, Meeting/banquet facilities, 24-hour front desk

Ski

Ski storage

Transport

Public transport tickets

Family Room

The family room features a safe deposit box, parquet floors, as well as a private bathroom featuring a bath and a hairdryer. The air-conditioned family room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as mountain views.

Max 4 guests 32 1 bedroom 1 bathroom
Double Room

The twin/double room provides a safe deposit box, parquet floors, as well as a private bathroom boasting a bath and a hairdryer. The air-conditioned twin/double room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views.

Max 2 guests 17 1 bedroom 1 bathroom
Triple Room

The triple room provides a safe deposit box, parquet floors, as well as a private bathroom boasting a bath and a hairdryer. The air-conditioned triple room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as mountain views. The unit has 2 beds.

Max 3 guests 24 1 bedroom 1 bathroom
Single Room

The single room features a safe deposit box, parquet floors, as well as a private bathroom boasting a bath and a hairdryer. The air-conditioned single room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 1 bed.

Max 1 guests 13 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 23:00
Check-outFrom 07:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease inform the hotel if you are travelling with children and include their age. When booking more than 3 rooms, different policies and additional supplements may apply.
Last updated: Apr 10, 2024, 1:51 AM

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