The personnel of the hotel, the location and the price makes it the best place to stay in interlaken.

“Charming period hotel, very good value and location, common room with microwave oven”

“Atmospheric Lucerne Hotel in Excellent Location”

Cosy room, comfortable bed and tasty breakfast in a lovely dining room

Location was good...breakfast was superb...overall good

“Great hotel”

Looking at this hotel, there are a few low reviews but honestly this place was great. It was a standard room with a desk, clean, friendly reception staff. We booked this hotel well in advanced, so got a great price and breakfast included. We even checked out before breakfast time and were given a bag of food to take with us. Communal area was great too with microwave and fridge!

The breakfast was amazing

Close to shops

“Reasonable price for a ok accommodation, clean and great location but interior is dated and no aircon which is needed in”

Good location, clean rooms.

“Wouldn’t stay here again”

The property was well located in interlaken.

Overall we had a very good stay here. The room was comfortable, the property was clean, and the bed was honestly one of the comfiest beds I’ve ever slept in if you enjoy very soft, cozy mattresses. The only downside was that staff came across a bit rude at times. For example, I politely asked for some ice around 1 PM and was abruptly told no because the restaurant was not open yet. We also felt the staff at breakfast could be somewhat snappy. That said, aside from the customer service interactions, the stay itself was enjoyable. If you prefer softer beds, you will probably love it here. If you prefer a firmer mattress, you may want to consider another property. .

“A great hotel and staff in a very convenient location to access everything in Interlaken. We enjoyed our stay.”

The location, breakfast was great and in a lovely room, staff were very friendly and helpful, luggage storage, tea & coffee in room, the lounge area for guest use and little treats.

“Great location, friendly staff, and decent amenities”

Check in and check out was smooth, and the hotel provided a fan in the room on the second day of our stay since it was quite hot in Interlaken. We didn't have to ask for it and this was a game changer. We had a refreshing sleep that night. The breakfast menu was diverse and excellent for the price we paid. The wifi was working fine, although this was what most people had complained about in the reviews.

Great location, clean, modern bathroom, friendly staff

The breakfast room, the breakfast, the staff were so friendly.

“Hotel failed to provide basic and hygienic services to its guests. Highly not recommend!”

Very run down. Hardly any improvement in bathroom and the floorboard is poorly laid with huge gaps shown.

“Highly recommended. We had a lovely and comfortable stay.”

Good location. Breakfast was amazing. The room is clean and comfortable. The provided water, tea and coffee were nice. There’s a laundromat around the corner.

“Great location and good breakfast.”

Good stay. Breakfast was plentiful and tasty. Rooms were small and bedding was clean but not a smooth material so a little uncomfortable.

“Great location and good value for money”

Good location and well appointed with the eating area with microwave for guests to use.

“Wish I could have stayed longer.”

It is a lovely place. Rooms are compact and a bit bare but that’s more than compensated by the beautiful common room with kitchen and anything you need. The breakfast room downstairs is a beautiful relic from the golden age of travel. It makes you feel you arrived by steam train and horse drawn carriage. The breakfast is worth crossing the alps for.

“Highly recommend as a basic but good value, well located bed and breakfast hotel”

Very well located and excellent value for money. Lovely staff. bed small and not the most comfortable, but functional and clean room, all amenities covered including hairdryer